This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My quarter panel taillight has stopped working due to moisture in the light (no visible breakage on light). This part is on continuous backorder with no ETA of coming back in stock. Dealer has ordered part but will not give a loaner car. GM acknowledged backorder but will not give rental reimbursement. I have three children I am to put in this car that does not have a left turn signal or brake light. I feel unsafe driving this car as I may be rear ended but everyone I talk to says they can't do anything. What am I to do.
I had just got gas and the vehicle took longer than usual to start/turn over. I was leaving the store and sitting at the stop sign that is on a small incline. When I proceeded to go, my truck shook a few times, cut off, and I had no control of the vehicle. The brake pedal would not push down and my vehicle began rolling backwards. There was a car behind me that started honking his horn because I was going to run into him. I pushed the start/turn off ignition button and tried the brakes again and it worked. I had to sit there for about 5 minutes to get myself together because I was terrified to take off again. About a week later I was pulling out from my subdivision and the truck started alarming to service the StabiliTrak as I was pulling out. At the moment, the steering wheel became almost impossible to turn and the car didn't want to go! I had several cars coming my way and my vehicle was in the middle of the road. Thank goodness the cars slowed down and my vehicle decided to start working. About a month later it started sounding like a go-kart. I had the vehicle checked out by a mechanic and I was told I needed a new battery and my exhaust pipe had a hole. I bought the battery and the $1200 pipe and had it installed. Now a different exhaust pipe has a hole and the part is on back order because apparently this is a frequent reccuring issue but no recall. I never feel safe driving my truck and it is a 2018 and not yet at 100,000 miles, That is pretty sad! The vehicle is available for inspection.
I was driving on the highway and without any warning, the acceleration did not work in my car. I coasted to the side of the highway and waited for over an hour for a tow truck to arrive. Chevrolet replaced the transmission. I was told Chevrolet would consider rebates if I go through a Chevrolet dealership to fix it. They charged $2,000 over other shops, but only offered $200 off. They also took over a month to repair my vehicle. I wish I did not use them for repairs. Also, during heavy rains, the car leaked water through the electrical components in the roof. We intervened several times, but water persistently came through. Finally, we purchased the car at under 30,000 miles and immediately needed to replace the exhaust and shift to park feature. The car would not recognize when I was in park and could not turn off.
When I put my car into park and turn it off I-??m Shift to park error code. So the car stays on and won-??t turn off. I turn the car on and off shift the gear and nothing happens. I have to sit in the car a hope that it goes into park. See photo.
- Killeen, TX, USA
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Put vehicle into Park and push engine stop button. The engine does not shut off and shift to park light comes on along with alarm. You cannot shut off and lock the vehicle. This is a serious safety issue which GM has not issued a recall. They issued a Technical Service bulletin 19-NA-206 to dealer and requiring customer to pay for the update. This should be a safety recall. There are many complaint on file from GM customers on various models. Can you investigate this and get them to correct this safety issue.
SHIFT TO PARK error comes up when park to shut down. Does not allow shutdown of the car without beeping notices. Not allowing doors to lock or driver to exit. Must be fairly common as Google shows a lot of workarounds or how to fix a clip under the shifter knob down in the console.
The contact owns a 2018 Chevrolet Traverse. The contact stated that after turning off the vehicle, the interior and exterior lights remained illuminated. Additionally, the radio remained on, and the horn sounded off. The instrument panel displayed the words "Shift to Park, " which, the contact performed; however, the failure persisted. The vehicle was not taken to the dealer to be diagnosed; however, an appointment was scheduled. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
This Traverse is the Redline Edition. Beginning in November 2022, the Right Passenger quarter LED tail Lamp stopped working. it operates the turn signal and stop light. It is unavailable since that time. It is now 6 months I have been operating this vehicle which is unsafe. It is the whole assembly and I cannot replace it with the regular taillamp due to the wiring harness. I was told from Chevrolet to go to the dealer and the dealer tells me that the part has been on National Backorder for months.
I placed my car in park & an alert went off stating, -??shift to park.-?? My car would not turn off, after multiple attempts, until I turned it on & off & drove the car a short distance. This has happened several times this month, with no warning or symptoms. My car is currently in for service & the dealership mentioned there-??s a shortage in the switch, requiring a $400 repair. I feel my safety & that of others, is at risk, as my car currently does not know if it-??s in park or drive. What-??s to say this issue won-??t arise, when I-??m driving down the interstate at 70mph" Or I am having a medical emergency & can-??t turn my car off to place it in park" I did a google search & apparently this is a very common issue with this type of car. The dealer mentioned it would have been covered under a 3 year/36,000 mile bumper to bumper warranty, but my car is 4 years old with 37,000 miles on it.
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
Shift to park error. Happens often when the car is in park, the error states that the car is not in park and has an alarm that goes off. I am unsure if the car is safely in park and not sure my car will lock if I do not try to cancel out the message by continuously starting the car back up and shifting the gears to ensure it is in park. It happens very frequently. I was told by the dealership that they have replaced a lot of these parts and they are not sure why a recall has not been issued yet.
Rear taillight has moisture inside which can cause an electrical shortage. Upon Google search, there are tons of other 2018 Traverses with the same issue. I contacted the dealership about a GM service bulletin about the same issue but they stated we would have to pay out of pocket for this issue.
The driver information display indicates the vehicle is not in park when it is shifted in park and engine is turned off. A warning chime goes off and will not stop until the button on the shifter is flipped multiple times. I talked to the service manager and he indicated that many vehicles are showing this fault. The entire shifter assembly would have to be replaced to fix the issue. There is a microswitch on the assembly that is the cause of the problem. My concern is this false indicator could lead to a safety issue for drivers who don't understand the issue. Also why isn't a recall issued by GM since many vehicles have displayed this problem. My other concern is the daytime driving light is intermittent on this vehicle but what else is next to fail electrically.
When I turn off the vehicle, there is an audible dinging that does not stop and a message "shift to park" on the screen. This warning and message does not stop and therefore would run down the battery if left. I googled a solution before taking to the dealership and it turns out, this is a common failing in many Chevy vehicles. It is a small part located in the shift control, literally a 1 inch strip of flexible metal, that isn't making a good connection to a sensor. Chevy should fix this or replace for free since it is clearly a defect, but instead service departments charge a diagnostic fee ($169) and I was told it would be a $777 fix on top of the fee. With the "shop fees" it would cost $1,000.
Attempted to park vehicle in level parking lot. Vehicle appeared to go into Park. Driver Information Center indicated that vehicle was not in Park and provided warning bells. When exiting the vehicle was providing warning more warning sounds and would not stop. Vehicle was in Park, but would have run warnings until battery discharge. Tried cycling vehicle, contacted On-Star and began troubleshooting with them. I was unable to resolve with them and GM support. Took to dealership and after troubleshooting was resolved by following steps in TSB 19-NA-206 which was performed outside of any warranty coverage.
On January 9, 2022 I was unable to release the parking brake. When I turned the car on, an alert popped up saying -??service parking brake-??. When I tried to release the parking brake, it would not release. It still made the sound as if it was trying to release but the parking brake was still engaged. I turned the car off and went back into my house for 10 minutes and then came out to try it again. Again, when I turned on the car, it said -??service parking brake-??. I tried to disengage the parking brake and it wouldn-??t release. I pulled the button up as if I was setting the parking brake and pushed it down to release 3 times, with no change. On the 4th try, the parking brake disengaged. I received an email from OnStar Notifications informing me of the issue and directing me to take it to a service center. (Pic of email attached) This component has not been inspected by anyone. I would be willing to make the vehicle available for inspection upon request. This issue compromises safety because I have to set my parking brake, as I park on an incline and my truck rolls back a little each time I put it in park, or release the parking brake. It would be dangerous to leave my truck parked without the parking brake, but I can-??t have my truck stuck with the parking brake on when I need to leave.
Electrical ground problem affecting transmission control is evident by a Shift to Park warning that displays on the driver information center and prevents vehicle from being turned off. GM has this problem so we-??ll documented that a TSB exists and is on file with NHTSA. The inability to turn off the vehicle when this is encountered is a significant safety issue. We paid out of pocket to have the fix recommended in the TSB applied to our vehicle.
A D V E R T I S E M E N T S
- Shamong, NJ, USA