This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I currently own a 2018 Chevrolet Traverse with 63k miles the had a cracked catalytic converter. The catalytic converter was replaced but the dealer also charged me for a flex pipe replacement which they said was broken too. This is a known issue as per GM's own bulletin #PIP5681, yet they refused to cover the repair in it's entirety. GM is entirely covering this issue in 2018-2021 chevy traverse vehicles, but they are refusing to cover the costs of the flex pipe replacement for approximately $600.
Catalytic converter failed, 3rd time in 2 years. Vehicle began losing power while on interstate. Issue has been confirmed by dealership inspection. Issue has been claimed by many other owners of this make and model but no recalls issued or warranty coverage for known issue. Check engine light came on just as issue began while driving with my family.
Catalytic converter failed, 3rd time in 2 years. Vehicle began losing power while on interstate. Issue has been confirmed by dealership inspection. Issue has been claimed by many other owners of this make and model but no recalls issued or warranty coverage for known issue. Check engine light came on just as issue began while driving with my family.
Catalytic converter failed, 3rd time in 2 years. Vehicle began losing power while on interstate. Issue has been confirmed by dealership inspection. Issue has been claimed by many other owners of this make and model but no recalls issued or warranty coverage for known issue. Check engine light came on just as issue began while driving with my family.
- Whitsett, NC, USA
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I had just got gas and the vehicle took longer than usual to start/turn over. I was leaving the store and sitting at the stop sign that is on a small incline. When I proceeded to go, my truck shook a few times, cut off, and I had no control of the vehicle. The brake pedal would not push down and my vehicle began rolling backwards. There was a car behind me that started honking his horn because I was going to run into him. I pushed the start/turn off ignition button and tried the brakes again and it worked. I had to sit there for about 5 minutes to get myself together because I was terrified to take off again. About a week later I was pulling out from my subdivision and the truck started alarming to service the StabiliTrak as I was pulling out. At the moment, the steering wheel became almost impossible to turn and the car didn't want to go! I had several cars coming my way and my vehicle was in the middle of the road. Thank goodness the cars slowed down and my vehicle decided to start working. About a month later it started sounding like a go-kart. I had the vehicle checked out by a mechanic and I was told I needed a new battery and my exhaust pipe had a hole. I bought the battery and the $1200 pipe and had it installed. Now a different exhaust pipe has a hole and the part is on back order because apparently this is a frequent reccuring issue but no recall. I never feel safe driving my truck and it is a 2018 and not yet at 100,000 miles, That is pretty sad! The vehicle is available for inspection.
I went to shell and got Gas on september 7th and september 8th when i started. My traverse it started shaking like it was cold then the check engine light came on i went to autozone it read a p0496 code forevap system flow during non purge
Catalytic converter issues and flex pipes, needing replaced due to weak welding and lack of structure is dangerous releasing carbon monoxide and gas in the car while driving with my children
Car has many issues: Jerks Shift to park error when it is parked causing car to have lights on for hours Brake error Fuel issue Traction error Computer failure at times I got the car used was not fixed when I received it needs recalls I have kids you people expect me to pay for your faulty equipment please make this right if I het into an accident it's because of your brand
On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had -€œshift to park-€. Message and was unable to turn off engine. $300ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent
I have a 2018 Chevy Traverse that has been running strange lately. The engine seems to run rough hesitating and stalls. Today 4/4/2022 my check engine light came on with code P0496. I turned off engine and attempted to start again. It made a horrible noise like it was struggling to start and the engine revel-€™s up like the gas pedal was stuck out it wasn-€™t. I immediately turned car off because it sounded like it was going to explode. I looked it up and seems that 2015-2017 Chevy Traverse has a recall for Evaporative Emissions Purge Valve Replacement but my vin doesn-€™t show it. My car was manufactured in 2017. Will this qualify to be fixed under recall? It-€™s a cheap part and appears to be a simple fix,
Dashboard pad stuffing came apart from windshield. Repaired and now this is third time it's replaced. I was not aware that extended warrenty doesn't pay for it. The first repair was warrenty. Repair defective 3rd time. Everytime it comes out they have to charge to remove dash board and replace. Safety hazard windshield loosen, can crack, leak, annoying rattle. Contact GMC to put recall safety in. Software update if you call dealer no recall was issued as required. Failed again. Pandemic keeps people from driving so didn't know problem and now warrenty up.. 10,000 miles on 2018. Jan 2021 3 years. Repaired third time now. Cost of approx $500. Dealer stated recall on software and GMC issued it. Just said no recall issued aware of. This is dangerous to driver. Windshield loosen, can crack, shatter easier on impact, annoying rattle, and cost for each repaired new dashboard required. $395 and tax and labor. Total 500.00.
This is a recurring issue: Today while I was driving my vehicle on us 98 in gulf breeze, fl I made a left hand U-turn in a 45 mph zone and the vehicle suffered severe fuel starvation. I started the U-turn out of a complete stop. Even with the accelerator pedal floored it took the vehicle over three seconds to recover. This happened with over 3/4 of a tank of fuel. Luckily, I gave myself plenty of space with approaching traffic and I had a left hand turn lane to use or else I would have been in an accident. This issue has only occurred when committing U-turns. The vehicle gave no indications to any problems. I have brought this issue up with the dealership where I bought this vehicle and either they can't duplicate it or GM is not going to fix this problem until there is a lethal accident.
I was driving my car, straight, down our road at about 40 mph when the car suddenly started to shudder, loose power and then then engine stalled (lost steering ability and engine propulsion). If this had happened at a busy intersection, while making a left hande turn, it could have been fatal.
Driving late at night with family down a state highway/city street with some stoplights and rotary, vehicle suddenly seems to be intermittently losing power or transmission slipping when driving. When giving gas entering rotary, intermittent slipping/power loss (like a skipping power/slipping transmission) worsened - felt greater loss of power and for slightly longer periods. Noted engine light came on. Worsening intermittent power failure/slipping/hesitation/jerking continued when giving gas to engine for ~1/4 mile until pulled into shopping mall parking lot. Felt lucky to be able to reach lot, called for flatbed tow to dealer. Dealer had vehicle for 1 week, and when assessment complete, reported dtc P0011, P0014, P0021 and P0024 cam codes. They visually inspected with no concerns, test actuator system operating. Search for bulletins revealed document 5251270 with no repair yet for anomaly, which describes "some customers may comment that the ses [service engine soon] lamp is illuminated. This lamp may have come on by itself or in some cases, the customer may experience drivability issues such as a stall, lurch, stumble, hesitation or power loss after an auto stop/restart." Notes technician may find the above listed codes. Cause is listed as "a software anomaly that allows the 'verify sync' status to not restart and reach full 'sync' when the engine restarts. The ECM then reports actual cam positions as '0' while it continues to command the actuators to move resulting in engine roughness and/or drivability concerns (as stated above) with the possibility of setting multiple cam phaser performance dtcs." Instructions on the bulletin are to check and clear codes and return vehicle to customer. Bulletin created on 5/7/2018 with 5 updates since. Brought vehicle back to dealer due to concerns of lack of fix and safety when recurs, dealer unable to replicate.
On a normal sunny afternoon after about driving for 20 or so miles, we were approaching a red light in a line of traffic at a busy intersection, the vehicle appeared to start slightly jerking as I was coming to a stop. Once stopped the stop/start function operated. Upon releasing the brake to accelerate thru the intersection the vehicle started jerking and lurching uncontrollably then shut down completely, the instrument panel went dark. I could not get the car out of the line of heavy traffic, I had to put it in park right in the middle of the road and try the start button. Thankfully the vehicle started, the check engine light came on and stayed on but the vehicle appeared to be running normal again and we were able to proceed. This was very upsetting and dangerous as it occurred in heavy traffic at an intersection. I took it back to the dealership the next day (I bought this vehicle used 2 weeks prior, this was only my 2nd time driving it and I had only put 70 miles on it in the 2 weeks I had it). The current mileage is approx. 25,600. The hard code the dealer retrieved noted a camshaft sensor issue. The sensor was notreplaced, I was told that GM is aware of this problem and would be issuing a recall but they are not sure when. They said it was a computer program issue. I am very concerned for our safety while operating this vehicle as they said the issue may or may not happen again. Onstar sent me an email notifying me that my 2018 chev Traverse had and engine/transmission issue and to take it to the dealer asap. Thank you onstar, I am very aware of the issue and it was already at the dealer but I appreciate that you also recognize that there was a problem. Hoping GM does something very soon, this is a $50,000 vehicle with only 25K miles on it and it is not safe to operate under these conditions.
Fuel pump shuts off when filling as if tank was full. Sometimes it happens multiple times during a fill up, sometimes it does not occur. Dealer stated there was gas in the vent line and charcoal canister, and that the tank had to have been overfilled. Dealer ask stated they blew out the lines and canister as a courtesy, and if it happens again, we will be expected to pay to replace the vent line and canister. We have never over filled the fuel tank. After the pump clicks off we stop. If there is fuel in the vent line and canister, there must be a missing/defective part in our fuel system, either allowing fuel in, or delaying fuel cutoff until it is overfilled. I filled up on 4/28/19, the first time after the service, and the pump stopped erroneously 6 times before filling up the final 4.5 gallons without stopping until full.
Vehicle turned off during operation. Vehicle was traveling at 45 mph on a local highway and turned off. Coasted the vehicle into an empty parking lot where parking gear was applied and vehicle was restarted. Check engine light was now present. Vehicle was dropped off at dealership where it was purchased. Was informed it was a software anomaly and is currently being investigated. No repair, software was reset and vehicle was released
Fuel pump failed at 65000 miles resulting in lose of power. Also I am getting a metal squeaking sound almost like a bad pulley bearing from under the hood when I accelerate.
The gist of this complaint is that there is no way to lock the gas filler door, so anyone at any time can open the gas filler door and potentially access and/or contaminate the fuel. This is a safety and environmental hazard. There is no gas cap, either. Its is a "capless" design, so anyone can access the vehicle's fuel system.
A D V E R T I S E M E N T S
- Fremont , OH, USA