This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 10 MPH, while depressing the accelerator pedal, the vehicle failed to respond as needed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the purge valve needed to be replaced. The contact stated that the failure had occurred on several occasions. The purge valve was replaced, and the vehicle was repaired. The vehicle was towed back to the place of employment. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.
The contact owns a 2018 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the exhaust and smelled a gasoline odor. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.
The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was shaking abnormally at start-up and while idling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve was defective. The contact spoke with a dealer and the dealer confirmed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.
The contact owns a 2018 Chevrolet Traverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the EVAP purge valve was replaced. The vehicle was repaired; however, the contact stated that the check engine warning light became illuminated again. The contact also stated that the vehicle was jerking and stalling while driving at various speeds. The vehicle was taken to another independent mechanic, where it was diagnosed that there was a leak coming from the purge valve. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.
- Jersey City, NJ, USA
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- Lubbock, TX, USA