This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 MPH with her son in the front passenger-??s side seat, she heard a gunshot-like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted within 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000.
- Beaumont, CA, USA
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- Beaumont, CA, USA