This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The paint is peeling off. It started as a bubble and then popped. There is no rust to indicate this being from wear and tear. The back and two spots on the hood are affected by this issue.
I bought a used 2015 Chevy Trax in Nov 2019. One oil change into my Trax in Feb 2020 the paint started bubbling and coming off in the snow in my driveway sitting! then more started coming off. I now have 2 spots on the back hatch and both sides of the hood. I live in wi. The dealership would pay1/2 of the touch up or I could trade it in and then have a vehicle payment. I paid almost 13,000. For it. Because the covid 19 struck I had to wait causing my vehicle to apparently loose 1/2 of what I paid for it! dealership offered me 6thousand! I contacted GM and was told after some phone calls that GM would pay for it...then my case was given to someone else and the offer was taken back.
The lower control arm is very loose. When we accelerate to low speeds (20-25mph) we hear a loud thumping noise that eventually stops when we get to higher speeds. Sometimes we have to let up off the throttle to make it stop and then reaccelerate. We looked underneath for the problem and we can physically shake the lower control arm.
I have been sent a pretty egregious recall by GM. I made an appointment with the dealer I purchased the car from. Dealership told me they had to order the part. It's been a month. When I went to the dealership, they said the part was not in. Meanwhile, my friend had her recall fixed there. This is regarding a joint in one or both front lower control arms that can separate your tires from the vehicle. Pretty scary, but I am getting nowhere with the Chevrolet people. I call every day. How can you help me ?
A D V E R T I S E M E N T S
- Allentown, PA, USA