This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.
While stopped and ready to move forward when I press the accelerator the car jerks only from stop to go forward it hesitates. It has the same transmission symptoms as other car I had. I-€™m very concerned about this issue because a transmission it-€™s very expensive and can-€™t afford to fix it due to Covid-19 have no money. Considering how much the dealers charge for a diagnostic it-€™s ridiculously expensive just to check a problem they already know that exists. Please help.
Component premature failure. 1. Purge valve replaced at 61,048 miles 2. Coolant flange and seal replaced at 61,511 miles 3. P0299 indicates problem with turbo charger compromised boost power, - injector control pressure sensor - EGR - MAP - Accelerator pedal Input I have to pay a expensive diagnostic from the dealer to find out the issue, it-€™s too expensive to do that now after Covid-19 money is scarce.
With only 62,000 miles the rear differential has a crack in the side of the casing. This issue leads to the complete drainage of the differential fluid. This is an issue in multiple Chevy Trax models. It has potential to seize the differential and cause a loss of control of the vehicle. This particular issue was found while driving and a loud noise was coming from the rear differential.
While I was driving my 2015 Chevy Trax, the transmission got stuck in third gear. I switched to manual and it still wouldn't move out of third gear. In order to get it off the road, I had to drive it to a safe place. Sitting at a red light in drive, I took my foot off the break and the car didn't inch forward like normal. The traction control light was on so was the service engine soon light. There is only 80,000 miles on the car. The recommended mileage to service is 100,000 miles on this vehicle.
- Mesa, AZ, USA
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My car is literally spuddering technically skipping then, jerking back. It's a safety hazard already almost hit a couple cars because, its jerking I need help trying to get my car changed out. This is a huge defect on the car. Please helpp
I have had to take my vehicle in several times for repair I am the first owner of this vehicle and it only has 87,000 miles on it. At 87,000 miles I have had to have the valve cover replaced for leaking. I have also had to have an oil pan leak replaced. An oil pan pin gasket replaced. And now my seat belt indicator light is not making noise when the seatbelt is not buckled in. I have tried to drive without a seatbelt on city streets and highways to see if the light would make noise and it does not the light is on on the dashboard but no noise is made to indicate that the seat belt is not on.
Noticed coolant reservoir was empty. Put it in the shop and it is the turbo that Chevy manufactures with the engine. It is leaking. The vehicle is only a 2015 with 34,000 miles, the turbo should not be leaking already. It does need to be replaced. I have gotten all the maintenance done.
While driving 40mph vehicle seemed to shift gears while in drive gear. While vehicle was in motion, vehicle would not steer (steering wheel locked) and would not accelerate. Vehicle was unable to turn. Vehicle behaved as if it was in parked gear, even though it was in drive gear and in motion. While trying to stop, I was unable to steer, but was able to run off the road into a parking lot. Once stopped, moving gear shifter did not seem to switch gears. I tried putting the gear shifter in park, or reverse and nothing happened. Vehicle would not let me turn the wheels and would not go forward or reverse. Error lights illuminated were malfunction indicator, stabilitrack, park, and power steering light. Chevrolet informed of issue. Chevrolet refused to fix vehicle. Vehicle only has 40,510 miles. Chevrolet refuses to admit it has a problem with transmissions or power steering in these vehicles. I am lucky I was able to make it into a parking lot and not run into anyone or anything. The consumer stated the problem was the engine control module which was replaced with a new part.
The vehicle will stall while driving and not turn back on unless the vehicle is in park and the key is taken out and put back in. This is a severe safety hazard as it has almost caused me to crash multiple times and the dealership says they cannot find anything wrong with it.
Vehicle rolls backward in drive causing near collision. I was operating the vehicle on several occasions on a slight incline and the gear selector in drive, the vehicle shifts to neutral causing the vehicle to roll backward when the brake is released and on 2 occasions causing a near roll back rear to front collision.
Chevrolet has repeatedly stated that the transmission on the Trax is operating as designed when it allows the vehicle to roll backwards on any sort of incline, however Chevrolet advertises the Trax as having hill start assist, which automatically applies brakes for up to 2 seconds between when a driver takes their foot off the brakes and applies it to the accelerator. The vehicle does not do this at all. The transmission allows it to roll fully backwards, despite what Chevy advertises and states in the vehicle manual.
The vehicle's transmission is dangerous. It frequently causes surging when braking or creeping in traffic, that can cause unintended surges into the vehicle in front of you. The transmission also shudders when creeping in traffic, which can also cause the vehicle to surge forward unexpectedly. GM has refused to acknowledge that it is an issue.
( first complaint)when in gear on a hill the vehicle starts rolling back ward for no reason I now have to drive with two feet (second complaint) my rear view camera you can only see 3/4 of the pictuer the part is blacked out. (third complaint) the oil thins very fast had htree oil changes less than sixmonths. This vehicle has been back to the deal 4 times the fourth time they told me it was the (incline brake) and the only way it could be fixed is I would have to get a new vehicle because it was built in and no way they can fix it. The camera issue they said it met GM an Chevrolet specs so nothing was going to be done abour it. There are serious issues with all my complaint I am not trying to be a stastic of a recall vehicle. I am send attatchments of the dealerships demials of the problems existing. Please see attatchments I was wondering if I should get the news media involved because I see complaints and no investigations done on any of theses matters. [xxx]. 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2015 Chevrolet Trax. While at a stop on a slight incline, the vehicle rolled back. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the remedy was unable to be provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
The contact owns a 2015 Chevrolet Trax. The contact stated that while on an incline with the brakes engaged, the vehicle rolled backwards without any warning. The vehicle was taken to the dealer. The technician diagnosed that the failure was due to a sleep mode program in the transmission. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 2,385.
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- Selkirk, NY, USA