This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had just purchased my Chevy Trax on July 10, 2018. It had 14,600 miles on it. I went out to my garage on July 31, got into my vehicle and shut my driver's door at which time the window glass behind me shattered into a thousand pieces. Glass went everywhere, inside and out. This happened while the vehicle was stationery and not running.
I scraped my passenger side rear view mirror and it completely shattered. I have been trying to get the part replaced since February 13, 2018. I had been told that it needed to be special ordered because parts were not available for my vehicle anywhere in the us. I was told yesterday that the part is on back order with no date of availability. Even with the side mirror the car has dangerous "blind" spots and without the mirror it is very unsafe to drive. I now find myself locked in a lease on a vehicle that cannot be repaired to a safe driving condition.
- Rochester, NY, USA
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- Finksburg, MD, USA