This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
turbo charger on all small engine for chevy have been giving people a lot of headaches during the winter months. Chevy is aware thar their turbo chargers are affected by cold weather but still put the turbo into new vehicles. I have fixed my turbocharger three times on my 2017 Trax with no success.
Engine started to have problems while driving. After parking, would not restart. Mechanic just reported that timing chain broke and caused other damage in engine. Needs new engine. Only has less than 85,000 miles on it.
While driving git a warning light and after a few days there was a loud noise coming from the motor, took it to the dealer told me the motor is broken, car only has 71000 miles on it.
Because of the recall I believe my 2017 Chevy trax has had more wear and tear than normal It's makes it harder to drive the freeway my breaks are going out quicker than normal and there's a screeching sound coming from beneath my car
- Columbus , OH, USA
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12/30/2022 - Check engine light came on. Vehicle struggled to accelerate. No openings available at the mechanics due to holiday. This vehicle is being used for business and travels frequently. 01/03/2023 - Mechanic diagnosed during my scheduled oil change. Check engine light - PO299 popped up (lack of power to turbo charge) check all vacuum lines and clamps all good. If check engine light comes on recommend taking to dealer. 01/05/2023 - Check engine light and StabiliTrax light came on, vehicle wobbled/shook a lot while driving at an intersection. I attempted to drive safely in traffic as the car shook. Returned to the mechanic and it was diagnosed. Valve cover removed and replaced. 01/08/2023 - Check engine light came on while I was getting ready for a long trip. I pulled my car on the side of the road and called for a ride. At the end of the day, I picked up my car and safely drove home on Sunday evening. 01/09/2023 - Contacted Chevrolet dealer (175 Wiwoole St, Hilo, HI 96720) direct. The next diagnostic testing available is two months out: 03/06/2023.
The contact owns a 2017 Chevrolet Trax. The contact stated while driving 30 MPH, he noticed smoke coming from under the hood. There was no warning light illuminated. The contact pulled over and the vehicle was towed to a dealer to be diagnosed. The contact was notified of an oil leak in the engine compartment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
Driving in cold weather...the car just completely had no power when pressing gas pedal...seems line fuel system froze or turbo freeze.....Car then shut off with No check engine light...no warning light!! Started right back up and still had no acceleration.....very upset with this vehicle and no recalls.....Ive seen many post's with this same issue!!
I drove my Trax yesterday with no problems whatsoever, this morning I get into my vehicle at home, start the car and within two minutes, its full of smoke coming from under the hood, the engine light comes on and the front of the Trax starts making horrible noises and shaking. I turn the car off and let it sit for a few minutes, try to start it up again and it will not turn over. There are no fluids on the ground, no wiring that I could see undone, not sure on what the problem is. I do have it being towed to a certified dealership to get it looked at and praying fixed.
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving approximately 55 mph, the power steering failed intermittently. The power steering assist warning light was illuminated. The power steering regained functionality and the check engine warning illuminated and then went away. The failure recurred once. The contact had not taken the vehicle to be diagnosed nor repaired. Neither a dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 44,200.
I bought it 2017 after a month my computer box is broken I'm lucky because it's under warranty. Every year in my dash board it always show up check services. Now my car is check engine.
While driving the service stabilitrak light goes on, the engine will go from whatever speed I am going then lose acceleration completely and automatically jump back up to the speed I was going making the car jolt and the power steering freezes up for no reason. Once the power steering freezes the warning light will go on. The vehicle has been in the shop 3 times for this issue(11/27/19 12/14/19 & 4/23/20). The car is still at the dealership and they cant seem to figure out the issue.
The first major repair I had with my vehicle happened shortly after I serviced it for it's regular oil change at the end of 2018. I notice my ac was going in and out and I checked my coolant, the reservoir was empty. When I made an appointment at the service department they discovered a leak under neath the turbo. In 2019 a valve was replaced that was sticking as "courtesy" at one of my oil changes. This year my vehicle stalled out on me at the gas station. I turned off my vehicle to pump gas and it wouldn't turn back over. When I finally got it to start again it was jerking very hard even while idling. It was difficult to get my vehicle running again. I got it to the dealership and they replaced the purge valve and I paid for an induction service since my vehicle is slowly approaching 50K. After a couple days of having my vehicle back I noticed my vehicle is still shifting very hard and is especially noticable in 30-50mph range, I drop my vehicle back off at the dealership 05/02/2020. The check engine light is not on it but, hey're getting a reading that there is a problem with the stability.
2017 Chevrolet Trax. Consumer writes in regards to electrical issues. The consumer stated the instrument panel was inoperable. The battery and engine light illuminated.
I have a 2017 Chevy Trax with a 1.4L turbo. I have around 82,000 miles on it. Last week it started running rough so I checked the oil and there was none. And then realized the intake gasket was completely shot. Brought it to the dealer and they found that cylinder 3 ring was shot. That being said they wanted 2500 for a rebuild and when I asked if I would get some assistance from GM it came down to I wasn't a loyal customer they weren't going to help. Just because all service wasn't done there. And now I have a car with a bad motor at 82K miles. To me that seems like a a defective ring from when the motor was built. They say no of course. I'm very in satisfied and in awe on this situation. I will never purchase another vehicle from Chevy again.
I am now beginning to the experience serious problems with the car I can be driving at 45 at shakes and vibrates and then this speedometer go down and I have to pull over and it cuts off in the middle of the highway I have not drove in this car over a week because of the safety features that I feel I am in atlanta Georgia and I traffic is bumper-to-bumper and I do not feel safe and driving this car something that I had purchased to treat myself to pay off my car is fairly brand new when I got my car my car had only 6 miles on it and I have maintained the service on this car this car is deemed not to be safe for me and my family especially my small grandbabies I need something to be done immediately with this car as a consumer I did my part and purchasing the car and I expect GM to do their part by standing by me by being a loyal custom this is my second gym I do not want this car because it's not safe I am so afraid of driving this car thank you very much [xxx] call back number [xxx] I am presently a cdl driver and I know the importance of having a safe vehicle not only for myself but for the other drivers that's around me. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2017 Chevrolet Trax. While driving more than 45 mph, the front end of the vehicle vibrated violently. The vehicle was taken to john miles Chevrolet Buick GMC (950 dogwood dr SE, conyers, ga 30012, (678) 561-3754) where it was diagnosed that the engine was overheating and the engine coolant valve extension, oxygen sensor, and passenger side lower control arm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,999.
Service stabili trak warning and engine light came on with no prior warning. The vehicle would not reset, have to take it in for service. The roads and conditions were completely fair. No improper use of vehicle to cause these error lights. Vehicle engine sounds horrible and handles terribly
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- Littlw Canada , MN, USA