This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has been giving me such a HEADACHE! I purchased the TRAX in (12/2021) and it has been in the shop for the same issue multiple times. It went in the shop in JULY and I did not pick my vehicle back up til September (2mths). the problem its having is the power steering keeps locking up and the engine and power steering lights keeps coming on. Once I come to a stop it will not pick up speed its liking I'm just sitting still and when it does start to go its taking a very slow time. I almost been in multiple accidents due to this issue. After spending thousands of dollars on rentals and Chevy service department, the issue still remains. I got the car out the shop in September and took it back a week later for the previous problem and they still cant find what is causing this problem. As I type this my car is back at Chevy service for the same issue its been in there since (10/8/22) and I had to spend more money for a RENTAL. This problem is becoming a burden on me and affecting my job. I require a vehicle for work. I need answer to my problem ASAP or issue me a new CAR.
The blower motor and blower motor resistor in this car have gone out numerous times. They do not work. Most owners of this car have it replaced multiple times, costing over $1000. This is unsafe, in both summer and winter months. During the summer, the people in the car over heat and can suffer from heat stroke. In the winter, you can't defrost your windows which can cause multiple accidents to take place. Having replaced both these parts numerous times, I believe this may be an electrical issue. Along with a parts issue.
Ac no longer works. Ac only blows warm air no cool air. Three years is very soon for a car to have issues with the air condition. There is no ac. The heater works fine. However, when I turn on my ac the car vibrates and makes a grinding sound. Feels unsafe to drive.
The rear differential clutch module shorted out. Very expensive part and is not covered in the power train warranty it should be. Was in my driveway and message came on to have the all wheel drive serviced. Shouldn't have to put any money into a two year old vehicle that only had 38,653 miles on it.
On 2/17, I purchased a 2018 Chevy Trax. The engine light came on 12/20/19 therefore I took it to the dealership. The diagnostics revealed two problems but only one was covered under the warranty. Problem 1. turbo leaking at joint to inlet coupler (covered). Problem 2. oxygen sensor defective (not covered). I have 63,676 miles on my Trax and I was told that the warranty expired at 60,800 miles on the oxygen sensor. My car is only 1,400 miles over the warranty and I am experiencing so much problems. Also at times while driving the visual screen goes blank therefore the radio and reverse camaca does not work. There was also a recall on this vehicle and the dealer took care of it free of charge. I am so disappointed about my vehicle because it is not even two years old yet and so much problems. This car must be a lemon.
Lower control arm recall. Was initially told that parts would be available in 2-3 weeks. I am now at 5 weeks and no one can advise availability of parts. No loaner has been offered by the dealership. And this vehicle is driven by an 18-year-old so I'm not certain if they would allow her to drive one anyway.
Purchased a 2018 Chevy Trax on February 16, 2019. It has been at the dealership twice, currently, to fix an issue of having no heat. Getting ready to send it back to the dealership again to try and fix the issue of no heat. Vehicle was left running in the drive way to heat up and driven more than 20 miles while waiting for the heat to start.
A D V E R T I S E M E N T S
- Dorchester, MA, USA