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9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Chevrolet Trax accessories - interior problems

accessories - interior problem

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2019 Chevrolet Trax Owner Comments

problem #1

Mar 142019

Trax

  • 500 miles

A D V E R T I S E M E N T S

I purchased a new 2019 Chevy Trax after trading in my 2016 Trax. I had been driving it for about two weeks when my radio, turn signal, phone calls and onstar (not sure about back up camera) was affected by some glitch. The sound went away from my turn signal, all the radio channels, no sound but could receive phone calls and tried to call onstar per sales rep to do a diagnosis but the call could not be heard. The onstar call could not be disconnected. The eventual fix to this was I took it to the dealership and the sales rep did a factory reset in the settings. This brought it back. I had a similar issue in my 2016 Trax that blacked out the screen completely and took away any sound from it and my signal. It eventually came back after a shop played around with it. Second issue which fell under a warranty repair was that I noticed not long after buying that there was a high pitched squeal coming from my drivers seat when stopping and hitting bumps. I thought at first the springs needed breaking in. It ended up being the bolt at the back right of the seat that attached it to the floor. Come to find out it was crooked and completely stripped which was causing the seat to bounce around. It was also found out during repair that a second bolt was starting to do the same thing. This was a brand new vehicle straight from the factory. I was told by the service dept that vehicles from the factory aren't state inspected. This seems to be an unsafe method.

- Waldorf, MD, USA

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