This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a Chevy Venture 2001 and I bought it used in July 2005 and I am not sure if any of the recalls have been repaired and I also have a complaint about the passenger sliding door there is no sensor on it and someone could be closed in it I have tried to push it open when it closes and it still continues to close. I have 2 small children and I am worried about it closing on them. How can I get it fixed and will it be at my cost.
Contact stated when pushing the button on the automatic sliding door to shut it door did not shut. It reopened. Had this problem for a long time. Caller has not talked to a dealer about the problem. The button for the power windows did not work all of the time..she received a recall notice for a 1999 model regarding the sliding doors. There was no recall number available. She no longer has the 1999 vehicle. Was calling to complain that she was having the same problem with her 2001 model and she has not received a recall letter.
The power sliding door spontaneously opened on two occasions during a left turn (centrifugal force pulling occupants towards the opening door), an unrestrained passenger would have been ejected. Fortunately no one was hurt, but it was scary. It turns out that one of the door guide wheels broke on the rear part of the door, causing the door to close but not latch properly. The door ajar light was not on and the door appeared closed to casual inspection. Property damage occurred when our video camera rolled out of the car into the street.
On two occasions when the automatic sliding door was opening passengers in the seat by the door got their arm caught in the door as they were sitting in the seat and the door was sliding open. Both passengers sustained pulled ligaments from getting their arm caught and jammed in the door as it opened. There is no safety mechanism to stop the door opening should someone get caught in it as it opens. Also, the electronic door opened while we were in a car wash. I had to accelerate and leave before the car wash was done because it was shooting water into the van.
We have had the auto slider door (rt side) fail 3 times. The first time in Nov 2001, the door would not close, so my wife had to drive with the door open to take to the dealer 15 miles away. The mechanism was hanging out the outside track! the second failure occurred Aug 9, 2002 when the door would not open. Took it to the dealer, and picked it up Aug 10 around 10am. The door was opened/closed about 7 times between Aug 10 and morning of Aug 13, when the door failed again and could not be opened! I contacted GM customer service on Aug 9 and again Aug 13th. We have also had ongoing problem with seat belt at seat behind rt side psr seat. We had total failure and the part was on back order for over 2 months! finally, a mechanic said he took part from a lot vehicle and replaced it. About a month ago the belt began working intermittently. We took it in Aug 9 for seat belt as well, and of course, the part is once again on back order. This vehicle has serious safety questions concerning this sliding door and seat belt. Inablility to get in/out of this vehicle when necessary is a great concern and risk to my family.
A D V E R T I S E M E N T S
- Hanilton, 00, USA