This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chevrolet Venture. When the contact attempting to start the vehicle, the front driver side air bag inadvertently deployed without an impact occurring. The contact sustained bruises and internal injuries that required medical attention. A police report was filed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 137,000.
Driver of veh. #1 2003 chev Venture ls was East bound through a controled intersection, when veh. 2 a 1997 Jeep was West bound in into the intersection and made an abrup left turn in front of veh. #1. both vehicles struck each other in the left front corner of each vehicle. Veh. #1 was declared totalled by travelers insurance co. The lf portion of the van was shoved back in to the motor, radiator, along with the lf wheel and assembly. The drivers airbag did not deploy from the near head on crash.
TL - the contact owns a 2003 Chevrolet Venture. The contact stated that while at a stop sign, another vehicle crashed into the front end of the vehicle and the air bags failed to deploy. A police report was filed. The driver and the passenger were both taken to a hospital where there were injuries reported. The driver sustained neck and shoulder injuries. The passenger sustained head, knee, hip, and arm injuries. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number: 02V222000 (air bags). The vehicle was not repaired. The approximate failure and current mileage was 113,000.
The contact owns a 2003 Chevrolet Venture. The contact stated that the air bag warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the air bag module assembly on the passenger's side needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 106,000.
This complaint is being filed on behalf of the vehicle owner and driver. This Chevy Venture was involved in a two vehicle, head-on crash vs. A Chevy Silverado. Both front seat occupants in the Venture were killed in the crash. Both front airbags in the Venture failed to deploy even though the impact was substantial enough to cause fatal injuries. The airbags in the Silverado did deploy.
- Mansfield, OH, USA
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The contact owns a 2003 Chevrolet Venture. The contact was driving 45 mph and crashed head first into another vehicle. The air bags did not deploy, and there were no injuries. A police report was filed and the vehicle was towed from the scene. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 102,000.
On 10/30/07, my 2003 Chevy Venture airbag light came on. I brought the vehicle to the local dealer, and was told that the R/S safety deployment module was failing and needed to be replaced. The dealer told me this was not a huge problem and that the vehicle was safe to drive. He told me the repairs could wiat until I had the money in January. On 11/25/07, whicle driving the vehicle, the drivers side (side) airbag deployed and exploded immediately. I phoned the dealer and was told that the problem was unrelated and they were not responsilbe. I filed a product allegation complaint with GM. They sent an inspector to the dealer who reviewed the car and found it was a computer malfuntion of the safety deployment module that caused the airbag to deploy. He stated that their was nothing that I could have done to cause the airbga deployment. The dealer admitted to GM that they told me the vehicle was safe to drive, but GM declined to repair the vehicle. I have since found out that this vehicle was recalled for 2 separate front airbag problems. GM states that this vehicle has no open recalls on it. The vehicle has not been repaired, and is now off the road. I am paying the loan off and hoping to get some resolution to have this vehicle repared so I can continue to use it.
I have owned this van for 28 months with multiple mechanical failures. I have had the brakes replaced, the rack and pinion replaced twice, the tie rods on both sides, the power window motor on the passenger side, the glove box lock, the water pump, the thermostat twice, the engine "seals", the coolant hoses and the power door handles. The power sliding door gasket has also come off on multiple occasions. The airbag light has now been on for 4 weeks. I have been stranded many times and without a vehicle on several occasions. The latest problem required three visits to the dealer to fix. The car overheated and could not be driven all three times, in a two week period. This required a new water pump on the first visit, a new thermostat 8 days later and new hoses 1 day after that.
Contact states she was in a side and front end collision and none of the air bags deployed. The van was equipped with front and side impact air bags. The vehicle has not been to the service dealer because the accident occurred out of state.
A D V E R T I S E M E N T S
- Alliance, OH, USA