TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Summary
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A customers may experience one or more of the following: Rearview Camera image appears jittery. Inability to establish a WiFi connection when security feature is enabled. Audio distortion/popping heard while playing Apple devices through the USB port. Navigation system improvements. Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running. The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image. Navigation lost vehicle position, during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, ? Listen? to text, will only play 1st message. SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC. Notify user when messaging features are not supported on certain phones/devices. Shows direction and distance for POI when using VR.

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Date Published
DEC 23, 2014
NHTSA TSB #
10221093
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