This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is my 2nd request. I have defective airbags & they have been this way since the car was new. It only has 40K miles on it. I have tried contacting Chrysler numerous times, they have not replied. This is very dangerous. I have gone to numerous dealerships, private repairs and put over $2500 of my own money into this issue, but it still isn't working etc. Everyone says this call should be recalled. I need help!
I was driving down the interstate and engine suddenly cut off and I had to push it to the side of the road, I could have been rear-ended easily. There was no power and engine would not turn over, only electronics would light up and engine fan would run at a high rate of speed.I do not understand why Chrysler/Mercedes would not have a recall on this yet. Apparently it is the rcm module that has bad solder points so I have heard. Very dangerous that this is happening to a vehicle with under 100K miles. It has happened before and left me stranded a couple times, and this time it would not start at all so I had to get a tow truck to tow it 27 miles home. If this happened to a new driver or elderly person this could have been very dangerous. I can't even imagine what would have happened if this happened while I was on a road trip or driving through atlanta or something.
The contact owns a 2004 Chrysler Crossfire. The contact stated that the vehicle failed to start when the key was turned in the ignition. There were no warning indicators illuminated. The vehicle was taken to chapman Chrysler (3175 E sarah avenue, las vegas, nv), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,802. The VIN was unknown.
The contact owns a 2004 Chrysler Crossfire. The contact stated that the ignition key malfunctioned and the vehicle could not be started. The failure was not diagnosed or repaired. The local dealer and manufacturer were not notified of the failure. The VIN was not available. The failure mileage was 60,000.
- Lake Havasu, AZ, USA
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The contact owns a 2004 Chrysler Crossfire. The contact stated that the ignition locked, which prevented the vehicle from being driven for an extended period of time. Kernersville Chrysler Dodge Jeep Ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) diagnosed that the electrical wires caused the failure. The vehicle was repaired momentarily, but the failure recurred. The dealer was contacted again and stated that the ignition switch needed to be replaced. A second dealer (ilderton Dodge Chrysler Jeep Ram, 701 S main St, high point, nc 27260, (336) 804-8536) also diagnosed that the ignition switch needed to be replaced. The manufacturer had not issued a recall for the failure and suggested taking the vehicle to the dealer for repairs. The vehicle was not repaired. The approximate failure mileage was 30,000.
The contact owns a 2004 Chrysler Crossfire. While attempting to start the vehicle, the ignition failed to start and an unusual warning indicator illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure and did not assist. The failure mileage was approximately 101,000.
Car shut down in traffic would not start turn ignition dead. Had to have car towed after 45min to and hour started. Broke down in city street traffic. Very scared on going traffic (stop)
The contact owns a 2004 Chrysler Crossfire. While driving various speeds, the vehicle stalled and also failed to start on several occasions. The failures recurred intermittently. The vehicle was taken to an independent mechanic, but the cause of the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 79,000.
My car was on the highway and it shut down. No warning. No check engine light on prior to the car shutting down while driving 60 mph. When I attempted to turn it on all of the loaner lights would turn on. Including the air, radio, windows etc. I tried to get a jump and nothing happened. Called for a tow truck and as soon as it showed up it cranked up. This has happened again after turning off my car and trying to start it again but nothing happens. I've heard of this happening with Crossfires and it's unbelievable that there has not been a recall. Also there has been no recall regarding the ignition. Problems with turning the key if removed. The key has to remain in the ignition. I've had a friend who's Crossfire does that also as well as mine.
At 50 mph on a Maryland state highway, the engine unexpectedly shut off resulting in the vehicle coasting to a stop in the traffic lane (there was no shoulder). Fortunately, I was not struck by another vehicle, but it was dark and vehicles coming over a small hill and slight curve had to take evasive action to avoid a collision. The engine would crank and start briefly and then sputter to a stop. Or, it would just crank and not fire or not crank at all. I was eventually, with assistance, able to push the vehicle off the roadway into a residential driveway. I had the vehicle towed to my residence for further diagnosis. The vehicle would later start and run normally for a short period, but then was plagued by a large list of issues to include: Malfuncitoning indicator lights illuminated - brake light, brake wear indicator, traction control, stability control; P0600 data link loss code; vehicle not shifting out of park; speedometer not working, etc. Eventually, the engine would no longer crank at all. All issues were remedied by replacing the relay control module (rcm) - a part that was, and still is, manufactured by stribel. This part has know issues related to poorly soldered connections that cause no-start conditions or cause the vehicle to stall while operating. The rcm is also plagued by failure of the internal relays (engine control, fuel pump, traction control, secondary air pump) themselves which may be hastened by overheating as a result of the poor solder joints. If it has not already happened, someone is going to be seriously injured or killed when their Chrysler Crossfire (or any one of a number of Mercedes Benz vehicles utilizing the same stribel relay) stalls due to this widely know defect and is struck by another vehicle.
Early September my son experienced problem with vehicle that resulted in the car not starting when he attempted to start it at his university parking lot. All electrical worked in car (windows, radio, etc), but there was no indication of power to starter when key switch was activated. Car was towed to the purchase dealership and a repair was completed. Pulse control module was replaced on 9/12/15. Net search & dealer indicated this was an issue previously seen in this make/model/year. 10/2/15, while driving approximately 70 mph the car suddenly stopped running. The car was successfully pulled over to the right side. Driver was my son and he was on a major interstate with heavy traffic. Roadside service came to signal vehicles of stranded vehicle. When key was turned after event, there was no start. Electrical (power windows, radio, etc worked without incident. There was no starter motion when key was turned was only result. App. 40 minutes later the auto started like normal with no apparent issues. Car was driven home. 10/5/15 drove vehicle two times, 23 miles each with no issue. 10/7/15 drove vehicle to work (23 miles) no issue. On return trip, experienced same issue. I had completed interstate driving, and was at the exit stop light in line, when car stopped running while idling at app 21 miles into return trip from work. Folks behind me assisted pushing the vehicle to side of road. Same symptoms. Key doesn't result in start. Waited 25 minutes and car restarted. Car was returned to repair site, but they were unable to replicate the failure. Car is currently returned to me on 10/15/15 and I will continue to drive it to try to establish additional factors for problem. Concerned about risks due to other driver reactions due to risk of power loss while driving. Will attempt to use less traveled routes in my attempts to replicate.
The contact owns a 2004 Chrysler Crossfire. The contact stated that the ignition switch failed to turn. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000.
This is a common problem on 1000's of Crossfire's and Mercedes (all models from 1998 forward). This issue is the bas system and brakes. Intermittingly, and usually during warmer weather when applying the brakes the bas light comes on, as does the light indicator. The issue is that the brake lights do not come on. There is a fault where if the bas is not working, the brake lights do not come on. They are tied together in the electronics. The bas is not required to stop the vehicle, however no brake lights because of the fault is extremely unsafe. The vehicle cannot be driven. Research online has found 1000's of complaints, no resolution and typically hundreds or thousands in repair costs that do not fix the issue. The brake lights should run independently of the bas system. A common fix is connecting an inline fuse from the brake switch to the brake light, if one is mechanically inclined to do so. Contacting mb states they know the issue but cannot determine the cause they also stated too costly to change the system for a % of owners. Other car manufacturers have brake lights wired separately from bas systems.
The skreem (sentry key remote entry module?) failed while my daughter was pumping gas. Evidently, the car cannot be started if this module is not functioning properly, thus leaving my 17 year old stranded. After much research, mostly via crossfireforum.org, it appears as though this part has an extremely high failure rate. My understanding is that the engine and components are essentially the same as the Mercedes slk and that Mercedes recalled the compatible module, but Chrysler didn't. moreover, this particular part can only be ordered and programmed by a Chrysler dealership, which means no options and big bucks! please look into and monitor past and future complaints concerning this poorly designed/manufactured essential component in the Chrysler Crossfire. Thank you for your time and effort on our behalf.
While driving car at 30 mph just died steering locked up and no response. After sitting for about an hour and restarted. Happened again about 2 days later. Hooked up to diagnosis machine and it said it was the cam shaft possession sensor that was replaced. Car ran fine for about a week and the issue began again. Hooked it up and it said it was same part. Took part back got new one no response. Took car to dealer but machine read no problem. Changed crank shaft sensor after googling similar issues but issue still exists. We have spent several dollars on parts that do not resolve the issue. I am just thankful for the first time it happened to have not been on the highway and just on a side street close to home. We have not been able to drive the car because U never know when it may stall out and if or when it will restart. After goggling many others are having same issue and I don't know how this could possibly be safe more how no one can resolve or fix the issue. So basically paid $10,000 for a nice yard ornamnet at this time. Very frustrated and wishing Chrysler would step up. Owning 3 Dodge/Chrysler vehicles at this time is to the point where I would never own another if this issue is not resolved soon!
Steering wheel locks, ignition will not work (car won't start accessories won't work) will need tow truck to move vehicle. Cost for repairs $1400 which included new key, new ignition cylinder. Virtually dead in the water wherever you parked it.
The contact owns a 2004 Chrysler Crossfire. The contact stated that she attempted to start the vehicle but the ignition failed. The vehicle was towed to the dealer for inspection where they stated that the ignition switch and cylinder needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.
A D V E R T I S E M E N T S
- Minneapolis, MN, USA