Notes: Chrysler has taken the boring small car frame of the Neon, grafted a 1930s-era roadster body on top and named it the PT Cruiser. While the new look may appeal to some, the vehicle has unfortunately also inherited many of the same problems as the Neon.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,361 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Chrysler PT Cruiser steering problems

steering problem

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2001 Chrysler PT Cruiser Owner Comments

problem #5

Jun 122003

PT Cruiser 4-cyl

  • Automatic transmission
  • 31,000 miles


Consumer states: 1st time heard a crushing noise when he would turn the wheel. The dealer replaced the steering column, then in July 2003 heard a noise sound like rubber on rubber. The steering rack and pinion assembly was replaced. In July 2004 the noise was back and the steering rack and pinion was replaced again. Now, the noise is back and they are going to replace the rack and pinion again.

- Edinburg, TX, USA

problem #4

Jan 202004

(reported on)

PT Cruiser

  • 50,000 miles
While traveling 5 mph consumer noticed that when making a turn vehicle did not respond to turning, vehicle continued to travel straight. Dealership serviced vehicle, and noticed rack and pinion needed to be replaced.

- Campobello, SC, USA

problem #3

Apr 152003

(reported on)

PT Cruiser 4-cyl

  • miles
When the consumer attempted to make a left turn, the vehicle suddenly veered into a hard left turn, the driver loss control of the vehicle and hit a concrete base of a light pole. There was oil on the ground near the collision. A front end suspension specialist indicated the rack and pinion broke, which caused loss of control/crash. Consumer felt this was a safety issue which should be investigated further. If it would be decided by someone from NHTSA to investigate the incident further, it should be done quickly since the vehicle has been released by the farmers Texas county mutual insurance company for auction/sale. By central Texas salvage pool at 721 North general bruce drive, temple, Texas 76501, contact 254-777-111. Owner has asked insurance company to put a temporary hold on sale of vehicle. Insurance adjuster has agreed to a two week hold until February 7, 2003. Unless there was further action by NHTSA or Chrysler to indicate a further investigation for security reasons. This information should be added to ODI id 770890. See 10009888 for vehicle owner's information.

- Uknown, DC, USA

problem #2

Jan 112003

PT Cruiser 4-cyl

  • 30,806 miles
When a moderate left turn was made, there was a rubbing noise heard. Later, as the vehicle made another left turn, there was a loud pop/bang heard, and the vehicle suddenly veered sharply into a hard left turn. The vehicle hit a concrete base. A front end specialist stated that the steering rack and pinion had broken. Scc. See 10014911 for more details.

- Troy, TX, USA

problem #1

Dec 072002

(reported on)

PT Cruiser

  • miles
On 12/6/02 I was traveling 60 mph. I tried to make a lane change and the whole car lost control. The car started rocking side to side for about a mile. The car would not give tranction to the ground. I kept thinking on each rocking motion that the car was going to flip over at any moment. I did not hit the brake for fear this would make the car flip due to the aggressive side to side rocking the car was doing. The steering system seemed to be out. The car felt as it was going to tip over. The car eventually slammed into a concrete embarkment divider on the freeway head-on. The air bags on the car did not deploy. I've had this same problem twice before making lane changes in town but the aggessiveness of the motion was not the same as this highway incident. I'd like this vehicle to be investigated for defectiveness. I'd like the scene of my accident to be invesigated to see the traction marks. I'd like to know of any similar compolaints about this make and model of car. 2001 Chrysler PT CRUISER. I'd like the damages of my car to be compensated for as well as my own injuries and to fix the original problem with this vehicle.

- Vallejo, CA, USA

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