Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica suspension problems

suspension problem

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2004 Chrysler Pacifica Owner Comments

problem #5

Apr 192011


  • 78,000 miles


The contact owns a 2004 Chrysler Pacifica. The contact stated that while driving, he would hear abnormally loud noises when attempting a turn. The vehicle was inspected by an independent mechanic and they advised him that he needed to replace the entire front suspension. The vehicle was repaired for the front suspension. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 78,000. The VIN was unavailable.

- Amite, LA, USA

problem #4

Oct 012008


  • 67,000 miles
Took the `04 Pacifica to dealership for clunking noise on drivers side front. Diagn. Was for two hydraulic motor mounts $600. Now tells me the clunk is still there and needs upper and lower control arms replaced $800. I am disgruntled that first and foremost this is costing me so much to repair, but secondly the manufacturer has been aware of these defects for quite some time. Many complaints at discuss this very same issue. It appears that Chrysler has been aware of this defect since the first year of production, but has not offered up any recall. This is a major mechanical failure waiting to happen and all of these vehicles need to be recalled and repaired before major accidents occur. These vehicles are predominantly being driven by families and there needs to be a remedy before any critical failure of parts needlessly takes any lives. I implore you to act on this complaint.

- Carrollton, TX, USA

problem #3

Nov 212004

Pacifica 6-cyl

  • Automatic transmission
  • 6,000 miles
The contact owns a 2004 Chrysler Pacifica. While driving 20 mph, the vehicle began to shake and made a thumping sound. The vehicle also tends to pull to the right. The vehicle was diagnosed by the dealer, but the failure continues. The current mileage was 51,200 and failure mileage was 6,000. Updated 6/16/08 the left rear seatbelt would not retract, the outer tie rod ends, the blower motor and resistor were replaced because the vehicle didn't have any heat, the battery was stalling. The heated seat were not working. Updated 06/16/08

- Orland Park, IL, USA

problem #2

Mar 032008

Pacifica 6-cyl

  • Automatic transmission
  • 48,000 miles
Oil pan plug became stripped very easily resulting in need for oil pan replacement. Mechanics reported oil pan unusually thin where plug screws in resulting in easy strip. To emphasize this must be a frequent occurrence, I was informed that my car is now on a waiting list of at least a month before one would be available. I was further notified that 156 are back ordered and 96 additional are in the pipeline for this particular pan for this engine. If I had the other engine available for this car, there would be immediate replacement. I was further warned that the car is dangerous to drive now because the plug could fall out at any time with a resultant fire and/or seizing up of the engine from rapid drainage of oil. The consumer also heard front end noises. The consumer was informed the right side lever bushing was defective. Updated 05/28/08

- Las Vegas, NV, USA

problem #1

Dec 192003

(reported on)


  • 1,000 miles
When turning at low speeds there was grinding noise in the front end. The cause of the noise had not yet been determined although the dealership serviced the vehicle 3 times.

- Rolling Hills Estate, CA, USA

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