really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
806 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chrysler Pacifica electrical problems

electrical problem

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2017 Chrysler Pacifica Owner Comments

problem #4

Dec 012016


  • 3,200 miles


The contact owns a 2017 Chrysler Pacifica. On several occasions, the vehicle would not start. In addition, after pressing the start button, the doors locked but could not be unlocked from inside the vehicle. The vehicle was towed to the dealer, but the failures were unable to be duplicated. The vehicle was repaired. The manufacturer was notified. The failure mileage was 3,200.

- Pittsburg, PA, USA

problem #3

Sep 232016


  • miles
Speedometer not reporting correct vehicle speed. While barely touching accelerator vehicle reported me driving 67 mph. I was driving according to speedometer 47 mph, I was pulled over by an officer who stated I was clocked at 67 mph.

- Defray Beach, FL, USA

problem #2

Jul 102016


  • 25 miles
I purchased my new vehicle and inside of 2 months I had two major problems. I went shopping and when I arrived at my destination and tried to park the car would not shift into park. No matter how long I waited or slowly or quickly I turned the shifting knob it would not shift into park. The parking break was also behaving strangely and would disengage on it's own as I tried to troubleshoot the problem. I had to keep my foot on the break pedal to keep the car from rolling away. My husband and I decided to try turning the car off in the hope that the matter would resolve itself and that is when we discovered that the car would not shut down. No matter what we did it would not turn off or shift into park. We immediately drove to the dealership and dropped the car off since we had no idea what else we could do and it was a tremendous safety issue. Today September 20, 2016 I experienced another electrical parking problem. While I was driving in very light traffic and a safe distance away from other cars the emergency breaking alarm went off. I was in the middle of crossing an intersection when the alarm started blaring and "break" flashed in large red letters. In my opinion there was no reason for that warning and I feel that this issue might be somehow tied to the other issues listed above. The first issues occured on 07-10-2016.

- Foothill Ranch, CA, USA

problem #1

Aug 152016


  • 0 miles
I have a 2017 Chrysler Pacifica equipped with a fcw (frontal collision warning system). I have owned and driven other cars with this system that have operated without issue. The fcw in the Pacifica has three settings that can be selected by the driver for sensitivity. Near, medium and far. I have tried all settings without any difference. The system does not audibly warn the driver of a possible impending collision at any speed or distance under almost all daily driving scenarios. This includes heavy traffic, city and highway, and situations with frequent abrupt stops. I have driven 4,135 miles in two weeks in very heavy traffic with lots of emergency breaking with no warning from the fcw on the Pacifica. The system has activated once with an approximate distance of 5-7 feet, upon approaching a Chrysler 200 at at approximately 25 mph. The dealer technician states no codes are in the system, and therefor it is functioning. I discussed this matter with the customer service manager at the local dealership who is escalating the matter to Chrysler dealer support for further evaluation and follow-up after he experienced my issue on a test drive. In addition, this vehicle does not operate per the videos Chrysler publishes on its website as an example of fcw on its cars. Based on my experience with other vehicles equipped with fcw, I believe the fcw on the Pacifica is not properly calibrated to warn drivers of impending collisions via an audible alert as described in marketing materials and in comparison to other vehicles I have driven with this feature.

- Hilton Head, SC, USA

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