TSB List for the 2017 Chrysler Pacifica

Technical Service Bulletins (TSBs) for the 2017 Pacifica are official communications between Chrysler & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SUSPENSION
  • SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
  • FUEL SYSTEM, GASOLINE
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
  • POWER TRAIN:AXLE HUBS
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:BATTERY:CABLES
  • ELECTRICAL SYSTEM:STARTER ASSEMBLY
  • ELECTRICAL SYSTEM:WIRING
  • ELECTRICAL SYSTEM:IGNITION
  • DIGITAL INSTRUMENT PANEL
  • ELECTRICAL SYSTEM: SOFTWARE
  • EXTERIOR LIGHTING
  • LIGHTING (PWS)
  • VISIBILITY
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:WINDSHIELD WIPER/WASHER
  • VISIBILITY:DEFROSTER/DEFOGGER SYSTEM
  • AIR BAGS
  • SEAT BELTS
  • STRUCTURE
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:BODY:HOOD
  • LATCHES/LOCKS/LINKAGES
  • LATCHES/LOCKS/LINKAGES:DOORS:LATCH
  • LATCHES/LOCKS/LINKAGES:HOOD:LATCH
  • VEHICLE SPEED CONTROL
  • VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
  • VEHICLE SPEED CONTROL:CRUISE CONTROL
  • SEATS
  • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
  • BACK OVER PREVENTION
  • BACK OVER PREVENTION: WARNINGS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:AIR CONDITIONER
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE
  • STEERING

    • TSB #S2019000002

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10175674

      Hands On Steering Wheel Message In EVIC Read More »

    • TSB #02-007-17

      Date Announced:
      JUN 20, 2017
      NHTSA ID:
      #10138923

      Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center. Read More »

    • TSB #9003584

      Date Announced:
      MAR 29, 2017
      NHTSA ID:
      #10139995

      Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, ... Read More »

    SUSPENSION

    • TSB #9004022

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10170314

      Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »

    • TSB #TS-WI-0421

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10159743

      Notify dealers and end users of the availability of a improved pinion bracket Read More »

    • TSB #02-006-17

      Date Announced:
      JUN 01, 2017
      NHTSA ID:
      #10138893

      Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Read More »

    • TSB #02-004-17

      Date Announced:
      MAR 30, 2017
      NHTSA ID:
      #10140051

      Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. Read More »

    SERVICE BRAKES, HYDRAULIC:ANTILOCK:ABS WARNING LIGHT

    • TSB #18-057-16

      Date Announced:
      MAY 11, 2016
      NHTSA ID:
      #10141280

      Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »

    ENGINE (PWS)

    • TSB #S1909000002

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176546

      Customer complaint may include an overfilled engine crankcase after an oil change. Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #04-001-19

      Date Announced:
      AUG 22, 2019
      NHTSA ID:
      #10166589

      Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »

    • TSB #9003533

      Date Announced:
      SEP 20, 2017
      NHTSA ID:
      #10121751

      Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »

    • TSB #9002831

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121747

      Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris. Read More »

    • TSB #D-16-09

      Date Announced:
      MAR 09, 2016
      NHTSA ID:
      #10076435

      FAST FEEDBACK PROGRAM - 3.6L V6 24V VVT ENGINE - 2017 CHRYSLER PACIFICA TO ANNOUNCE A FAST FEEDBACK PROGRAM FOR REPLACING OR REPAIRING THE 3. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #9004257

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176472

      FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil. Read More »

    • TSB #S2008000019

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10175474

      No Start, No Crank, Mil Lamp ON, DTC?s P1A2A-00, P1A29-00 Cell Supervisory Circuits Read More »

    • TSB #9004171

      Date Announced:
      DEC 04, 2019
      NHTSA ID:
      #10170306

      COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. Read More »

    • TSB #9003357

      Date Announced:
      JUN 21, 2017
      NHTSA ID:
      #10138863

      Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block ... Read More »

    • TSB #9003694

      Date Announced:
      MAR 15, 2017
      NHTSA ID:
      #10139989

      Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »

    • TSB #24-011-16

      Date Announced:
      SEP 01, 2016
      NHTSA ID:
      #10121727

      Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. Read More »

    • TSB #68322289A$

      Date Announced:
      JUL 13, 2016
      NHTSA ID:
      #10121666

      A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Read More »

    • TSB #68232614A$

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10121657

      Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »

    • TSB #D-16-09

      Date Announced:
      MAR 09, 2016
      NHTSA ID:
      #10140242

      WARRANTY BULLETIN - Fast Feedback Program - 3.6L V6 24V VVT Engine - 2017 Chrysler Pacifica To announce a Fast Feedback Program for replacing or repairing the 3. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #9003587

      Date Announced:
      NOV 02, 2016
      NHTSA ID:
      #10121824

      Radiator Assembly Before replacing the Radiator Assembly for leaking or overheating issues, please call any of the following: Lan Sun @ cell (248) 736-8786, Radovan Misic @ cell (248) 701-2754 or Josh Langmesser @ cell (248) ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #9003533

      Date Announced:
      SEP 20, 2017
      NHTSA ID:
      #10121751

      Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #9004244

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175623

      COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Read More »

    • TSB #18-039-20

      Date Announced:
      APR 21, 2020
      NHTSA ID:
      #10175733

      Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »

    • TSB #18-089-19

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10169219

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #18-002-19 REV A

      Date Announced:
      MAY 04, 2019
      NHTSA ID:
      #10162535

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    POWER TRAIN

    • TSB #S1908000210

      Date Announced:
      JUN 23, 2020
      NHTSA ID:
      #10177499

      Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently Read More »

    • TSB #9004244

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175623

      COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    • TSB #TS-WI-0421

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10159743

      Notify dealers and end users of the availability of a improved pinion bracket Read More »

    • TSB #9003785

      Date Announced:
      SEP 20, 2017
      NHTSA ID:
      #10121750

      Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair. Read More »

    • TSB #21-027-17

      Date Announced:
      JUN 17, 2017
      NHTSA ID:
      #10138918

      Flash: Transmission Shift and Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    • TSB #18-054-17 REV. A

      Date Announced:
      JUN 17, 2017
      NHTSA ID:
      #10138921

      Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #18-057-16 REV. A

      Date Announced:
      JUN 17, 2016
      NHTSA ID:
      #10140123

      Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »

    • TSB #21-022-16

      Date Announced:
      JUN 11, 2016
      NHTSA ID:
      #10140119

      Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #9003730

      Date Announced:
      JUN 07, 2017
      NHTSA ID:
      #10138854

      SI-eVT Transmission - China Variant The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. Read More »

    • TSB #21-022-16

      Date Announced:
      JUN 11, 2016
      NHTSA ID:
      #10080072

      "FLASH: TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE TRANSMISSION CONTROL MODULE (TCM) WITH THE LATEST AVAILABLE SOFTWARE. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #18-057-16

      Date Announced:
      MAY 11, 2016
      NHTSA ID:
      #10141280

      Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »

    • TSB #21-018-16

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10141285

      Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

    • TSB #18-057-16

      Date Announced:
      MAY 11, 2016
      NHTSA ID:
      #10141280

      Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »

    POWER TRAIN:AXLE HUBS

    • TSB #9003645

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121842

      Hub Nut The torque specifications for this component is 163 N.m or 120 Ft.Lbs. When replacing this component ensure that the component is NOT over torqued. Read More »

    • TSB #9003649

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121843

      Halfshaft When replacing this component it is required that the hub nut; 06509298AA, be replaced at the same time. Ensure the hub nut is torqued to the service manual specifications for this vehicle. Read More »

    ELECTRICAL SYSTEM

    • TSB #S2008000064

      Date Announced:
      MAY 02, 2020
      NHTSA ID:
      #10176511

      Power Sliding Door Will Not Close During The Power Close Cycle Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #08-047-20

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10175729

      Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175092

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174172

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #08-044-20

      Date Announced:
      MAR 27, 2020
      NHTSA ID:
      #10174250

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Read More »

    • TSB #S2008000019

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10175062

      No Start, No Crank, Mil Lamp ON, DTC?s P1A2A-00, P1A29-00 Cell Supervisory Circuits Read More »

    • TSB #S2008000019

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10174142

      No Start, No Crank, Mil Lamp ON, DTC?s P1A2A-00, P1A29-00 Cell Supervisory Circuits Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #S1805000006

      Date Announced:
      FEB 24, 2020
      NHTSA ID:
      #10173320

      ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    • TSB #08-096-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10168444

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience one or more of the following:Black screen on both rear screens. Read More »

    • TSB #08-089-19

      Date Announced:
      AUG 28, 2019
      NHTSA ID:
      #10166598

      Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »

    • TSB #9003596

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162472

      Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. Read More »

    • TSB #9003710

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162473

      Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Read More »

    • TSB #9003634

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162474

      UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. Read More »

    • TSB #18-002-19 REV A

      Date Announced:
      MAY 04, 2019
      NHTSA ID:
      #10162535

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    • TSB #TS-WI-0257

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10131380

      Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. Read More »

    • TSB #TS-WI-0256

      Date Announced:
      JAN 12, 2018
      NHTSA ID:
      #10128692

      Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. Read More »

    • TSB #TS-WI-0256

      Date Announced:
      JAN 12, 2018
      NHTSA ID:
      #10129577

      Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. Read More »

    • TSB #08-092-17

      Date Announced:
      SEP 20, 2017
      NHTSA ID:
      #10121804

      Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. Read More »

    • TSB #08-086-17

      Date Announced:
      SEP 02, 2017
      NHTSA ID:
      #10121772

      Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Read More »

    • TSB #08-043-17 REV. A

      Date Announced:
      JUN 17, 2017
      NHTSA ID:
      #10138922

      Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #24-001-17

      Date Announced:
      MAR 10, 2017
      NHTSA ID:
      #10140029

      Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »

    • TSB #9003690

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10139984

      RF Hub Module (RFHM) Engineering is investigating the stored DTC: U103C-00: Keyless Ignition Node communication.~ Prior to replacing key fobs / KIN / RFHM please contact Amr Mostafa on cell: (248) 856-8455. Read More »

    • TSB #68227168A$

      Date Announced:
      AUG 31, 2016
      NHTSA ID:
      #10121738

      Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. Read More »

    • TSB #22867

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10129043

      Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. Read More »

    • TSB #20616

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10129041

      P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Read More »

    • TSB #08-071-16

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10121641

      Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. Read More »

    • TSB #18-057-16 REV. A

      Date Announced:
      JUN 17, 2016
      NHTSA ID:
      #10140123

      Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Read More »

    • TSB #21-022-16

      Date Announced:
      JUN 11, 2016
      NHTSA ID:
      #10140119

      Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    ELECTRICAL SYSTEM:BATTERY:CABLES

    • TSB #9003637

      Date Announced:
      NOV 16, 2016
      NHTSA ID:
      #10121829

      Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #S2008000075

      Date Announced:
      JUN 25, 2020
      NHTSA ID:
      #10177501

      No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System Read More »

    • TSB #S2008000019

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10174142

      No Start, No Crank, Mil Lamp ON, DTC?s P1A2A-00, P1A29-00 Cell Supervisory Circuits Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #TS-WI-0225

      Date Announced:
      JUL 07, 2017
      NHTSA ID:
      #10117773

      To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground Read More »

    • TSB #23027

      Date Announced:
      AUG 23, 2016
      NHTSA ID:
      #10130081

      Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #21-018-16

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10141285

      Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Read More »

    DIGITAL INSTRUMENT PANEL

    • TSB #22958

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10129044

      1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. Read More »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #TS-WI-0257

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10131380

      Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. Read More »

    • TSB #08-087-17

      Date Announced:
      SEP 21, 2017
      NHTSA ID:
      #10121809

      Miracast Software Update Available This information only bulletin discusses the availability of Miracast« which has been added to the Video Routing Module(VRM) through a software update. Read More »

    • TSB #08-028-17 REV. B

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10121784

      RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »

    • TSB #9003733

      Date Announced:
      JUN 28, 2017
      NHTSA ID:
      #10138870

      Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. Read More »

    • TSB #9003692

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10139983

      Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software. Read More »

    • TSB #9003220

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121846

      RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »

    • TSB #08-074-16 REV. B

      Date Announced:
      NOV 29, 2016
      NHTSA ID:
      #10121891

      Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Read More »

    • TSB #9003634

      Date Announced:
      NOV 16, 2016
      NHTSA ID:
      #10121833

      UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. Read More »

    • TSB #08-087-16

      Date Announced:
      NOV 05, 2016
      NHTSA ID:
      #10121861

      Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules (PSDM) with the latest available software. Read More »

    • TSB #18-057-16 REV. A

      Date Announced:
      JUN 17, 2016
      NHTSA ID:
      #10080001

      "FLASH: 3.6L POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. Read More »

    EXTERIOR LIGHTING

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175505

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10175092

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174172

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #08-044-20

      Date Announced:
      MAR 27, 2020
      NHTSA ID:
      #10175583

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Read More »

    • TSB #08-044-20

      Date Announced:
      MAR 27, 2020
      NHTSA ID:
      #10175170

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Read More »

    • TSB #18-002-19 REV A

      Date Announced:
      MAY 04, 2019
      NHTSA ID:
      #10162535

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    LIGHTING (PWS)

    • TSB #23104

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10130080

      05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Read More »

    VISIBILITY

    • TSB #S1808000175

      Date Announced:
      MAR 28, 2020
      NHTSA ID:
      #10174172

      LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set Read More »

    • TSB #S1623000028

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10173313

      Outside Power Fold Rearview Mirror Appears Loose Or Shakes Read More »

    • TSB #S1723000001

      Date Announced:
      FEB 12, 2020
      NHTSA ID:
      #10173314

      Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger Read More »

    • TSB #31-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169246

      Authentic Mopar« Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar« Glass. Read More »

    • TSB #23-033-16

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10121642

      Incorrect Inside Rear View Mirror This bulletin involves inspecting and if necessary, replacing the inside rear view mirror. The vehicle may have the incorrect inside rear view mirror installed in the vehicle. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #9003692

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10139983

      Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software. Read More »

    VISIBILITY:WINDSHIELD WIPER/WASHER

    • TSB #9003109

      Date Announced:
      JUN 07, 2017
      NHTSA ID:
      #10138855

      Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the ... Read More »

    VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

    • TSB #24-010-16

      Date Announced:
      JUL 20, 2016
      NHTSA ID:
      #10121698

      HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Read More »

    AIR BAGS

    • TSB #18-002-19 REV A

      Date Announced:
      MAY 04, 2019
      NHTSA ID:
      #10162535

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    SEAT BELTS

    • TSB #9003687

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10139978

      Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »

    • TSB #9003681

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10139985

      Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »

    STRUCTURE

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #31-006-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169245

      Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »

    • TSB #9004138

      Date Announced:
      OCT 02, 2019
      NHTSA ID:
      #10168377

      GRILLE, Active Shutter When replacing Active Grille Shutter on vehicles built before April 10th, 2018 rearrange pin configuration in the AGS connector to MY 2019 configuration. Failure to do so will result in U11E9 Loss of Comm with AGS. Read More »

    • TSB #9001934

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10166544

      LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass. Read More »

    • TSB #9003750

      Date Announced:
      JUN 28, 2017
      NHTSA ID:
      #10138871

      Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. Read More »

    • TSB #68312564A$

      Date Announced:
      JUL 20, 2016
      NHTSA ID:
      #10121684

      Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup. Read More »

    • TSB #08-071-16

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10121641

      Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #S2023000030

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176549

      Squeak Noise Opening Or Closing Front Door Read More »

    • TSB #S2008000064

      Date Announced:
      MAY 02, 2020
      NHTSA ID:
      #10176511

      Power Sliding Door Will Not Close During The Power Close Cycle Read More »

    • TSB #9003696

      Date Announced:
      MAR 29, 2017
      NHTSA ID:
      #10139992

      Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Read More »

    • TSB #23-034-16

      Date Announced:
      JUN 29, 2016
      NHTSA ID:
      #10080401

      "LEFT FRONT DOOR RATTLE THIS BULLETIN INVOLVES TESTING THE DRIVER┐S FRONT DOOR FOR RATTLE NOISE WHEN CLOSING AND IF NEEDED, APPLYING URETHANE BETWEEN OUTER DOOR SHELL AND IMPACT BEAM. Read More »

    • TSB #23-032-16

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10080302

      "SLIDING DOOR LUBRICATION. THIS BULLETIN INVOLVES APPLYING NYE LUBRICANT GREASE TO THE SLIDING DOOR CENTER TRACK MECHANISM. CUSTOMERS MAY DESCRIBE A GRINDING NOISE COMING FROM THE LEFT OR RIGHT SLIDING DOOR WHEN OPENING OR CLOSING. Read More »

    • TSB #23-032-16

      Date Announced:
      JUN 22, 2016
      NHTSA ID:
      #10140133

      Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing. Read More »

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    • TSB #23-016-17

      Date Announced:
      MAR 29, 2017
      NHTSA ID:
      #10140050

      Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Read More »

    • TSB #23-029-16

      Date Announced:
      JUN 10, 2016
      NHTSA ID:
      #10137066

      Power Sliding Door Handle Button Inoperative This bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #9001934

      Date Announced:
      AUG 21, 2019
      NHTSA ID:
      #10166544

      LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass. Read More »

    • TSB #9003686

      Date Announced:
      JUN 14, 2017
      NHTSA ID:
      #10138857

      Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair. Read More »

    • TSB #23-012-16

      Date Announced:
      MAR 05, 2016
      NHTSA ID:
      #10140239

      Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #9003825

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10169146

      LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #9003774

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121746

      Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. Read More »

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #23-015-17 REV. A

      Date Announced:
      MAR 24, 2017
      NHTSA ID:
      #10140048

      Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Read More »

    • TSB #23-015-17

      Date Announced:
      MAR 22, 2017
      NHTSA ID:
      #10140040

      Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Read More »

    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #9003825

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10169146

      LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Read More »

    VEHICLE SPEED CONTROL

    • TSB #S1908000210

      Date Announced:
      JUN 23, 2020
      NHTSA ID:
      #10177499

      Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently Read More »

    VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

    • TSB #9003413

      Date Announced:
      JUN 14, 2017
      NHTSA ID:
      #10138856

      Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. Read More »

    VEHICLE SPEED CONTROL:CRUISE CONTROL

    SEATS

    • TSB #TS-WI-0290

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10144752

      Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance Read More »

    • TSB #TS-WI-0248

      Date Announced:
      OCT 09, 2017
      NHTSA ID:
      #10119462

      instruction to relocate the front seat wiring harness to allow full travel of seat on its rails Read More »

    • TSB #23-043-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10121793

      Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. Read More »

    • TSB #TS-WI-0225

      Date Announced:
      JUL 07, 2017
      NHTSA ID:
      #10117773

      To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #OP-W-0425

      Date Announced:
      FEB 10, 2017
      NHTSA ID:
      #10096406

      THIS TB NOTIFIED THE TECHNICIANS THAT ON TRIM LEVELS OF A VMI CONVERTED CHRYSLER PACIFICA THAT ALLOW FOR HEATED SEATS, THE HARNESS MAY BE PINNED INCORRECTLY AND WILL NOT ALLOW THE HEATED SEAT OPTION TO WORK ON THE REMAINING SEAT ONCE ... Read More »

    BACK OVER PREVENTION

    • TSB #08-044-20

      Date Announced:
      MAR 27, 2020
      NHTSA ID:
      #10175583

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Read More »

    • TSB #08-044-20

      Date Announced:
      MAR 27, 2020
      NHTSA ID:
      #10175170

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processer (AHCP) Diagnostic and System Updates This bulletin involves updating the HCP and the AHCP with the latest available software. Read More »

    • TSB #18-002-19 REV A

      Date Announced:
      MAY 04, 2019
      NHTSA ID:
      #10162535

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Read More »

    BACK OVER PREVENTION: WARNINGS

    EQUIPMENT

    • TSB #S1909000002

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176546

      Customer complaint may include an overfilled engine crankcase after an oil change. Read More »

    • TSB #S2008000064

      Date Announced:
      MAY 02, 2020
      NHTSA ID:
      #10176511

      Power Sliding Door Will Not Close During The Power Close Cycle Read More »

    • TSB #23-015-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10175743

      Disinfectant Solution Recommended for COVID-19 Read More »

    • TSB #08-049-20

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10175735

      Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »

    • TSB #S2008000013

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10173328

      Key Programming, Security Pin Request, Pin Invalid Read More »

    • TSB #VB3 REV1

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10169207

      Revised Customer Satisfaction Notification VB3 ? Navigation Flash Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    • TSB #31-005-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169249

      Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »

    • TSB #31-003-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169247

      Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »

    • TSB #D-19-25

      Date Announced:
      NOV 13, 2019
      NHTSA ID:
      #10169211

      RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error Read More »

    • TSB #08-111-19

      Date Announced:
      NOV 02, 2019
      NHTSA ID:
      #10169226

      RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Read More »

    • TSB #08-089-19

      Date Announced:
      AUG 28, 2019
      NHTSA ID:
      #10166598

      Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to ... Read More »

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    • TSB #9003596

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162472

      Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. Read More »

    • TSB #9003710

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162473

      Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Read More »

    • TSB #TS-WI-0421

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10159743

      Notify dealers and end users of the availability of a improved pinion bracket Read More »

    • TSB #08-092-17

      Date Announced:
      SEP 20, 2017
      NHTSA ID:
      #10121804

      Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. Read More »

    • TSB #23-043-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10121793

      Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. Read More »

    • TSB #08-028-17 REV. B

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10121784

      RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »

    • TSB #9003723

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121742

      Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Read More »

    • TSB #9003774

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121746

      Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. Read More »

    • TSB #24-001-17

      Date Announced:
      MAR 10, 2017
      NHTSA ID:
      #10140029

      Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »

    • TSB #24-011-16

      Date Announced:
      SEP 01, 2016
      NHTSA ID:
      #10121727

      Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. Read More »

    • TSB #23104

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10130080

      05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Read More »

    • TSB #23137

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10130079

      Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. Read More »

    • TSB #20244

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10129045

      CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Read More »

    • TSB #68312564A$

      Date Announced:
      JUL 20, 2016
      NHTSA ID:
      #10121684

      Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup. Read More »

    • TSB #24-010-16

      Date Announced:
      JUL 20, 2016
      NHTSA ID:
      #10121698

      HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Read More »

    • TSB #08-071-16

      Date Announced:
      JUL 06, 2016
      NHTSA ID:
      #10121641

      Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. Read More »

    • TSB #23-026-16 REV.A

      Date Announced:
      JUN 16, 2016
      NHTSA ID:
      #10080086

      "INCORRECT FRONT LICENSE PLATE BRACKET THIS BULLETIN INVOLVES INSPECTING AND IF NECESSARY, REPLACING THE FRONT LICENSE PLATE BRACKET. THE VEHICLE MAY HAVE THE INCORRECT FRONT LICENSE PLATE BRACKET IN THE VEHICLE. Read More »

    • TSB #23-026-16 REV. A

      Date Announced:
      JUN 16, 2016
      NHTSA ID:
      #10140113

      Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. Read More »

    • TSB #23-026-16

      Date Announced:
      JUN 09, 2016
      NHTSA ID:
      #10137064

      Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #08-111-19 REV. A

      Date Announced:
      DEC 06, 2019
      NHTSA ID:
      #10170382

      RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Read More »

    • TSB #08-096-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10168444

      Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience one or more of the following:Black screen on both rear screens. Read More »

    • TSB #9003596

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162472

      Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. Read More »

    • TSB #9003710

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162473

      Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Read More »

    • TSB #08-049-17

      Date Announced:
      JUN 17, 2017
      NHTSA ID:
      #10138917

      Central Vision Processing Module (CVPM) Enhancements for Surround View Camera System This bulletin involves updating the CVPM with the latest available software. Customers may experience that in variable light conditions (i.e. Read More »

    • TSB #9003675

      Date Announced:
      MAR 08, 2017
      NHTSA ID:
      #10139981

      Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Read More »

    • TSB #68227168A$

      Date Announced:
      AUG 31, 2016
      NHTSA ID:
      #10121738

      Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #9003220

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10166537

      RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »

    • TSB #9003634

      Date Announced:
      MAY 15, 2019
      NHTSA ID:
      #10162474

      UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. Read More »

    • TSB #08-092-17

      Date Announced:
      SEP 20, 2017
      NHTSA ID:
      #10121804

      Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. Read More »

    • TSB #08-028-17 REV. B

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10121784

      RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to ... Read More »

    • TSB #9003723

      Date Announced:
      SEP 06, 2017
      NHTSA ID:
      #10121742

      Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Read More »

    • TSB #08-086-17

      Date Announced:
      SEP 02, 2017
      NHTSA ID:
      #10121772

      Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Read More »

    • TSB #9003749

      Date Announced:
      JUN 28, 2017
      NHTSA ID:
      #10138872

      RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. Read More »

    • TSB #08-048-17

      Date Announced:
      JUN 13, 2017
      NHTSA ID:
      #10138908

      Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #08-048-17

      Date Announced:
      JUN 13, 2017
      NHTSA ID:
      #10138908

      Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative. Read More »

    EQUIPMENT:AIR CONDITIONER

    • TSB #24-011-16

      Date Announced:
      SEP 01, 2016
      NHTSA ID:
      #10121727

      Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. Read More »

    • TSB #24-010-16

      Date Announced:
      JUL 20, 2016
      NHTSA ID:
      #10121698

      HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Read More »

    • TSB #68322289A$

      Date Announced:
      JUL 13, 2016
      NHTSA ID:
      #10121666

      A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Read More »

    • TSB #24-009-16

      Date Announced:
      JUN 25, 2016
      NHTSA ID:
      #10080563

      "AIR CONDITIONING INOPERATIVE THIS BULLETIN INVOLVES TESTING THE A/C COMPRESSOR OPERATION AND REPLACING IF NEEDED. CUSTOMERS MAY EXPERIENCE A LOSS OR INTERMITTENT OPERATION OF THE AIR CONDITIONING SYSTEM. Read More »

    • TSB #24-006-16 REV. A

      Date Announced:
      MAY 26, 2016
      NHTSA ID:
      #10141294

      Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »

    • TSB #24-006-16

      Date Announced:
      MAY 11, 2016
      NHTSA ID:
      #10141295

      Flash: HVAC System Not Cold This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #9003745

      Date Announced:
      JUN 21, 2017
      NHTSA ID:
      #10138860

      Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346-1999 to answer a few questions. If no response in 15 minutes, please proceed with repair. Read More »

    • TSB #9003640

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121838

      Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. Read More »

    • TSB #Volume 2, Issue

      Date Announced:
      AUG 18, 2016
      NHTSA ID:
      #10129047

      Warranty Operations Newsletter Updates from Warranty Operations Read More »

    • TSB #22892

      Date Announced:
      AUG 17, 2016
      NHTSA ID:
      #10129042

      Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Read More »

    • TSB #Volume 2, Issue

      Date Announced:
      JUN 02, 2016
      NHTSA ID:
      #10129046

      Warranty Operations Newsletter Updates from Warranty Operations Read More »

    • TSB #9002519

      Date Announced:
      MAR 20, 2013
      NHTSA ID:
      #10129008

      82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »

    EQUIPMENT ADAPTIVE

    • TSB #S2008000064

      Date Announced:
      MAY 02, 2020
      NHTSA ID:
      #10176511

      Power Sliding Door Will Not Close During The Power Close Cycle Read More »

    • TSB #9003730

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10169155

      SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. Read More »

    • TSB #TS-WI-0421

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10159743

      Notify dealers and end users of the availability of a improved pinion bracket Read More »

    • TSB #9003642

      Date Announced:
      NOV 30, 2016
      NHTSA ID:
      #10121840

      Glove Box Assembly Prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. The glove box door should not be able to be pulled open without using glove box handle. Read More »

    • TSB #23-038-16

      Date Announced:
      JUL 26, 2016
      NHTSA ID:
      #10136533

      Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. Read More »

    Browse Other Pacifica Years