Rear Seat Entertainment System Video Routing Module
Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment
system in the Pacifica, the software in the radio head unit needs to be verified. The
VRM with part number 68227168AL, must have radio software 16.23.23 in order to
operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio
replacement is required as a service software release for 16.23.23 is not yet
available. Installing a VRM with this part number in a Pacifica with radio software
prior to 16.23.23 will result in a Rear Seat Entertainment system that is inoperable.
For questions regarding part numbers or software levels, please call Rick Gordon at
Cell (248) 630-6281.
