This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact stated there were no warning lights illuminated. The contact related to the failure NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2018 Chrysler Pacifica. The contact received a notification for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered to pay for a rental. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. It is now going on 4 months since consumer received the recall notice and there is still no fix for this car.
- Indio, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Greensboro, NC, USA