really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Sebring suspension problems

suspension problem

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1996 Chrysler Sebring Owner Comments

problem #1

Jan 302000


  • miles


While returning from las vegas, I thumping sound began in the right front section of the car. I looked but could find no immediate problem. Upon returning home, I made a closer search for what was causing the clunking sound. As I looked above the right front tire, I could see that the welding for the shock tower had broken loose. I immediately took it to the dealership where the car was bought (van wyk's). The car was still under extended warranty. After van wyk's inspected the vehicle, they insisted we must have hit something in the road to cause the welding to break. I pointed out that there was no damage or other indications that something had been hit, but they refused to repair the vehicle. I felt I had no other choice but to seek independent repair. I then contacted independent wheel and frame Inc. Inspection of the vehicle by eldon fussel indicated the welding of the shock tower to be defective in that Mr. Fussel stated that the should sustain a major head on collison before those weld points should have broke. Mr. Fussel also confirmed that there was no damage contradicting van wyk's theory that we had hit something causing the welding to break. Independent wheel and frame proceeded to complete repair which resulted in $385 out-of-the-pocket expense to myself. Mr. Fussel also expressed how dangerous this situation (failure of the shock tower welding) could be (potential total loss of steering).

- Bakersfield, CA, USA

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