NHTSA Defect Investigations for the 1992 Chrysler Town & Country

The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 1992 Chrysler Town & Country, both ongoing and closed, are listed below:

  1. INVESTIGATION: SAFETY BLT LATCH OPERATION

    NHTSA Preliminary Evaluation #PE96008

    • Status:
      CLOSED
    • Date Opened: January 25, 1996
    • Date Closed: June 28, 1996
    • Recall: No recall issued

    Component(s): Seat Belts

    Summary: There is no summary currently available

  2. INVESTIGATION: SAFETY BELT ANCHORAGE FAILURES

    NHTSA Engineering Analysis #EA97005

    Component(s): Seat Belts:Front:Anchorage

    Summary: There is no summary currently available

  3. INVESTIGATION: ABS BRAKING SYSTEM FAILS

    NHTSA Engineering Analysis #EA94028

    Component(s): Service Brakes, Hydraulic

    Summary: There is no summary currently available

  4. INVESTIGATION: ABS BRAKING SYSTEM FAILS

    NHTSA Preliminary Evaluation #PE94024

    • Status:
      CLOSED
    • Date Opened: March 07, 1994
    • Date Closed: July 29, 1994
    • Recall: No recall issued

    Component(s): Service Brakes, Hydraulic

    Summary: There is no summary currently available

  5. INVESTIGATION: STEERING WHEEL SEPARATION

    NHTSA Engineering Analysis #EA95029

    Component(s): Steering

    Summary: After an extensive investigation and analysis, Chrysler has identified the defect as a fatigue failure, origination in the heat affected region of the "projection welds" of the steering wheel "hub" to steering wheel "armature" attachment.the hub is the portion of the steering wheel assembly that connects it to the steering column shaft and is attached to the underside of the steering wheel assembly by 4 welds.if cracks develop in the heat affected region of the welds and propagate through the steering wheel armature to each of the welds, the steering wheel can separate from the hub.this is a slow progressive failure which normally occurs at high mileage.in some cases complainants have reported a looseness or wobbling of the steering wheel prior to separation.to remedy this defect, Chrysler will inspect the steering wheels of the affected vehicles for cracks in the hub area.if any cracks are found, the steering wheel will be replaced.all other vehicles will have reinforcing plates installed which would prevent a steering wheel separation should cracking occur.

  6. INVESTIGATION: ALLEGED REAR LIFTGATE SUPPORT FAILURE

    NHTSA Engineering Analysis #EA96027

    Component(s): Structure

    Summary: The retainer bolt of the rear liftgate support cylinders may shear resulting in sudden collapse of the rear hatch door.

  7. INVESTIGATION: ALLEGED REAR LIFTGATE SUPPORT FAILURE

    NHTSA Preliminary Evaluation #PE96035

    Component(s): Structure

    Summary: The retainer bolt of the rear lift gate support cylinders may sheer resulting in the sudden collapse of the rear hatch door.

  8. INVESTIGATION: LIFTGATE LATCHES

    NHTSA Engineering Analysis #EA94005

    Component(s): Structure

    Summary: Liftgate latches in the subject vehicles have failed in low and moderate speed impacts resulting in occupant ejections, injuries, and fatalities.there are two failure modes associated with latch failure: Fork bolt-detent lever bypass, and inertial unlatching.NHTSA analyses of Chrysler and peer minivans took the form of static and dynamic crash testing, engineering evaluations, complaint and field analyses, and real world data analyses.a technical report discussing these analyses can be found in the engineering analysis technical report in the public viewing file.Chrysler has advised NHTSA that it will conduct a campaign to replace the latches on all the subject vehicles.the Chrysler campaign will consist of notification letters to all owners; free replacement of all latches with stronger, safer latches regardless of the age of the minivans; national advertising to promote customer awareness of the campaign; quarterly reports regarding campaign completion rates; as well as additional measures to ensure a high completion rate, above and beyond the actions that normally would be taken in a formal safety recall.these include follow up written and telephonic notifications to owners who do not bring their vehicles in for corrective action.NHTSA firmly believes that the crash performance of the latches on these minivans raises serious safety concerns, and that the campaign addresses these concerns.the Chrysler corrective action will increase the strength of the liftgate latches and decrease the potential for inertial unlatching, thereby reducing the risk of crash-related openings of the liftgate and possible occupant ejection through the liftgate opening.owners of Chrysler minivans will get a stronger, safer latch free of charge at the earliest possible time, without the need for further technical investigation and complex and time-consuming litigation with an uncertain outcome.based on the above, ODI is closing this investigation.

  9. INVESTIGATION: REAR HATCH LATCH FAILURE

    NHTSA Preliminary Evaluation #PE93084

    • Status:
      CLOSED
    • Date Opened: September 30, 1993
    • Date Closed: January 31, 1994
    • Recall: No recall issued

    Component(s): Structure

    Summary: There is no summary currently available

  10. INVESTIGATION: FRONT WINDSHIELD WIPER

    NHTSA Engineering Analysis #EA97020

    Component(s): Visibility

    Summary: Alleged failures of windshield wiper systems

  11. INVESTIGATION: WINDSHIELD WIPER FAILURE

    NHTSA Preliminary Evaluation #PE97013

    • Status:
      CLOSED
    • Date Opened: April 02, 1997
    • Date Closed: September 30, 1997
    • Recall: No recall issued

    Component(s): Visibility

    Summary: Alleged windshield wipers fail while in use

  12. INVESTIGATION: WINDSHIELD WIPER FAILURE

    NHTSA Defect Investigation #DP97001

    • Status:
      CLOSED
    • Date Opened: March 12, 1997
    • Date Closed: April 02, 1997
    • Recall: No recall issued

    Component(s): Visibility

    Summary: CFAS petitioned the Agency to conduct a defect investigation on windshield wiper failure on 1989 and later Chrysler models which should include, but not limited to spirit/acclaim: Dynasty/new yorker/landau; lance/lebaron; shadow/sundance; Caravan/Voyager.however, based on ODI's complaint records, only certain minivans will be investigated

  13. INVESTIGATION: REAR WINDOW SHATTERING

    NHTSA Engineering Analysis #EA92033

    • Status:
      CLOSED
    • Date Opened: October 09, 1992
    • Date Closed: April 29, 1993
    • Recall: No recall issued

    Component(s): Visibility

    Summary: There is no summary currently available

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