really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,306 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country accessories - interior problems

accessories - interior problem

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2002 Chrysler Town & Country Owner Comments

problem #4

Mar 012006

Town & Country 6-cyl

  • Automatic transmission
  • 56,000 miles


: the contact stated there was a faulty rear shock absorber tie down bracket on the vehicle. This part is an add on for persons with disabilities. The equipment failure occurred twice. The tie down failed could have caused an accident. The first occurrence was in a parking lot and the second was on a roadway. The defective equipment has been repaired which was to revamp the modification, but the contact expressed concerns that the parts should be remodeled. The recommendation was for the part to be placed on the top or rear side of the axle not on the bottom.

- Miami, FL, USA

problem #3

Apr 052005

Town & Country 6-cyl

  • Automatic transmission
  • 50,000 miles
The air conditioner no longer works. It went out at less than 50 thousand miles. Smoke came through the vents into the cabin. There was an electrical smell and loud noises. I no longer use the A/C and consequently don't drive the vehicle unless I have to. How can an A/C go out at less than 50 thousand miles? I still consider the vehicle new!

- Capitan, NM, USA

problem #2

Jul 012003

Town & Country 6-cyl

  • 27,223 miles
Problems with engine when air conditioner or heater was operative. (nar) the consumer noticed that when the heat or A/C were on the engine strained. The dealer replaced the compressor but that did not alleviate the problem. The consumer also noticed a clicking sound coming form the steering wheel and the steering wheel seemed loose. The vehicle was taken to the dealer and the parts were ordered to make the repair. Prior to the repairs being made the consumer's son lost control of the vehicle damaging the entire driver's side. The driver indicated that he was attempting to make a right hand turn when he heard a pop and lost control of the vehicle. The steering box was replaced under warranty but a few months later the pop noise returned.

- Baltimore, MD, USA

problem #1

Jun 012004

Town & Country 6-cyl

  • Automatic transmission
  • miles
Had to change regulator/motor for the driver's side window in the amount of $250 and now the passenger side window won't go up or down.

- Miami, FL, USA

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