NHTSA Defect Investigations for the 2002 Chrysler Town & Country

The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2002 Chrysler Town & Country, both ongoing and closed, are listed below:

  1. HEADLIGHT MALFUNCTION NHTSA Engineering Analysis #EA05009

    • Status:
      CLOSED
    • Date Opened: June 01, 2005
    • Date Closed: May 02, 2006
    • Recall: no recall issued

    Component(s): Electrical System
    Exterior Lighting:Headlights
    Exterior Lighting:Headlights:Switch

    Summary: Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of Agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.the Agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #EA05009 »

  2. SPEAKER FIRE IN THE REAR OF THE VEHICLE NHTSA Preliminary Evaluation #PE04049

    Component(s): Electrical System:Wiring: Rear Compartment/Trunk
    Equipment:Electrical:Radio/Tape Deck/Cd Etc.

    Summary: On July 7, 2004, the Office Of Defects Investigation (ODI) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.DaimlerChrysler corporation (DCC) informed ODI that condensation from the instrument panel air conditioning ducts may drip onto the radio and into vent holes on top of the radio.this can result in a short circuit sending direct current to the rear speakers and cause a speaker fire.the condition is present only on subject vehicles equipped with the base radio.subject vehicles with other option radios contain circuit protection that prevents sending direct current to the speakers and are not affected.all nine complaints pertain to vehicles with the base radio.by letter dated November 1, 2004, DCC notified NHTSA that it will conduct a safety recall (NHTSA# 04V531) covering model year 2001-2002 Dodge Caravan, Grand Caravan, Chrysler Voyager, and Town & Country models with base radio only (est. 238,000 vehicles).DCC dealers will install a protective tape to the top of the radio assembly to prevent water intrusion.the action taken by DCC is sufficient to resolve the issue raised by this investigation.accordingly, this investigation is closed.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE04049 »

  3. HEADLIGHT MALFUNCTION NHTSA Preliminary Evaluation #PE05004

    • Status:
      CLOSED
    • Date Opened: February 02, 2005
    • Date Closed: June 01, 2005
    • Recall: no recall issued

    Component(s): Electrical System
    Exterior Lighting:Headlights
    Exterior Lighting:Headlights:Switch

    Summary: The Office Of Defects Investigation (ODI) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (BCM) and front control module (FCM).ODI is upgrading this preliminary evaluation to an engineering analysis (EA05-009) to further examine the issue.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE05004 »

  4. POWER LIFTGATE LATCH NHTSA Engineering Analysis #EA04031

    Component(s): Latches/Locks/Linkages
    Latches/Locks/Linkages:Tailgate:Latch

    Summary: This investigation was opened as PE04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on November 22, 2004 based on information provided by DaimlerChrysler corporation (DCC) in its September 17, 2004 response to PE04-054. By letter of April 5, 2005, DCC has notified the Agency that it will conduct a safety recall of 70,235 model year (MY) 2003 Chrysler Town & Country and Dodge Grand Caravan vehicles equipped with the plg option.DCC has identified a problem in early production MY 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05V134 for details.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #EA04031 »

  5. POWER STEERING HOSE FAILURE NHTSA Preliminary Evaluation #PE03012

    Component(s): Steering:Hydraulic Power Assist System
    Steering:Hydraulic Power Assist:Hose, Piping, And Connections
    Steering:Hydraulic Power Assist:Power Steering Fluid
    Steering:Hydraulic Power Assist:Pump
    Steering:Linkages:Drag:Power Assist System

    Summary: Please see attached report.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE03012 »

  6. FUEL TANK LEAK NHTSA Preliminary Evaluation #PE02068

    Component(s): Vehicle Speed Control:Linkages

    Summary:

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE02068 »

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