really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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2002 Chrysler Town & Country Owner Comments

problem #3

Mar 012004

Town & Country

  • miles


I would like to see diamler Chrysler recall the gen3 safety belts installed in their vehicles. I currently drive a 2002 Town and country van with these belts securing my 2 children.

- Willow Springs, NC, USA

problem #2

Jun 212002

Town & Country

  • 1,500 miles
Airbag light keeps coming on while driving. Dealer keeps telling me it is fixed. Passenger slider keeps sticking when cold, it does not open by remote. Child seat belt has had to be replaced, and still does not latch well.

- Rohnert Park, CA, USA

problem #1

Apr 282002

Town & Country

  • miles
Rear seat belt latch around child car seat will mysteriously unbuckle. Proper installation of the car seat has been verified several times but latch seems to unbuckle after normal movement of my child in the seat. My research into this issue revealed that Chrysler installed gen III latches in the rear of our van even though there is evidence showing that they are unsafe. This is a very frightening situation and I will be contacting the dealer to try and negotiate replacement of all rear seat latches in this vehicle. I hope that these latches will be recalled before someone else gets injured.

- South Bend, IN, USA

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