really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
45,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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2003 Chrysler Town & Country Owner Comments

problem #5

Jan 252016

Town & Country 6-cyl

  • 120,000 miles


Hello my name is [xxx] I am a survivor of a car crash I was on the way from picking my son up from school driving a man in front of me was drunk driving and as a mother I swerved to protect my son from getting hit which I didn't know was I actually didn't save him he suffered from multiple brain injuries and fractured bones in his face broken ribs he later died from the airbags not deploying in my 2003 Chrysler Town and country LX his seatbelt didn't protect him and he was thrown out of the van. I have been trying and trying to get Chrysler attention don't know why airbags didn't deploy. My son's name is [xxx] born August 18 2008 died on my birthday January 29th 2016 I just want justice for my son. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tar Heel, NC, USA

problem #4

Aug 292010

Town & Country 6-cyl

  • 69,000 miles
2003 Town & Country seatbelt harness breaks off from side of the car without any car impact. Car was parked.had there been a forceful impact, I think driver would have been thrown through the windshield. Inside portion of plastic piece that houses the screw that is screwed into the side has hairline cracks.

- Kenilworth, NJ, USA

problem #3

May 202005

Town & Country 6-cyl

  • Automatic transmission
  • 38,000 miles
The seat belts began shredding. Both belts in the front and the one in the third seat on the left. The owner has been in contact with dealer but not Chrysler. The seat belts have been like this for a month. Owner was putting tape on the seat belts to keep them together. The owner called Chrysler also. Dealership said that the seat belt were not covered by a warranty.

- Slushing, NY, USA

problem #2

Jul 032003

Town & Country 6-cyl

  • miles
The vehicle would not start. The consumer had to use the battery from another vehicle. The consumer started to have problems with a rattle in the door, the brakes squeaked, the air and heating would go up by itself, the back automatic hatch was not working and would come open while the vehicle was in motion, there was a loud grinding when the vehicle was placed in reverse due to a faulty accumulator and the check engine light had come on due to the transmission solenoid pack, there was a roaring sound when the vehicle was in motion, the passenger side seat belt was tangled and the drivers side seat belt retractor was faulty, a component was loose in the drivers seat back, there was noise in the sliding door on the right side, the brakes smelled smokey and were scrubbing, the clip on the cup holder was broken and the battery kept dying and would not hold charge.

- Boone, NC, USA

problem #1

Apr 102003

Town & Country

  • miles
The seat belt failed to release, when the vehicle was turned off.

- Danielsville, GA, USA

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