NHTSA Defect Investigations for the 2003 Chrysler Town & Country

The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2003 Chrysler Town & Country, both ongoing and closed, are listed below:

  1. Engine Stall After Refueling NHTSA Defect Investigation #DP14002

    • Status:
      CLOSED
    • Date Opened: September 05, 2014
    • Date Closed: April 06, 2015
    • Recall: no recall issued

    Component(s): Fuel System, Gasoline:Storage:Tank Assembly

    Summary: This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #DP14002 »

  2. POWER LIFTGATE LATCH NHTSA Engineering Analysis #EA04031

    Component(s): Latches/Locks/Linkages
    Latches/Locks/Linkages:Tailgate:Latch

    Summary: This investigation was opened as PE04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on November 22, 2004 based on information provided by DaimlerChrysler corporation (DCC) in its September 17, 2004 response to PE04-054. By letter of April 5, 2005, DCC has notified the Agency that it will conduct a safety recall of 70,235 model year (MY) 2003 Chrysler Town & Country and Dodge Grand Caravan vehicles equipped with the plg option.DCC has identified a problem in early production MY 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05V134 for details.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #EA04031 »

  3. POWER LIFTGATE LATCH NHTSA Preliminary Evaluation #PE04054

    • Status:
      CLOSED
    • Date Opened: July 30, 2004
    • Date Closed: November 22, 2004
    • Recall: no recall issued

    Component(s): Latches/Locks/Linkages
    Latches/Locks/Linkages:Hatchback/Liftgate:Lock

    Summary: This investigation was opened on July 30, 2004, based on ODI consumer complaints alleging unwanted opening of the vehicle's power liftgate (plg) while driving.in DaimlerChrysler corporation (DCC)'s September 17, 2004 response to ODI' S information request letter, it provided additional consumer complaints and lawsuits.DCC states in part, "...the plg latch becomes stuck in a semi-closed state not allowing the plg latch to engage the striker, thus not closing the liftgate completely."in this condition the plg ajar warning light will not be illuminated and the plg can rise (not a powered open) while driving. This investigation has been upgraded to EA04-031 for further analysis.

    NHTSA: For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE04054 »

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