really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chrysler Town & Country steering problems

steering problem

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2003 Chrysler Town & Country Owner Comments

problem #2

Oct 012011

Town & Country 6-cyl

  • Automatic transmission
  • miles


2003 Chrysler Town and country. Consumer states steering up/down control mechanism stopped functioning the consumer stated when he removed the fairing cover at the back of the steering column, the one-piece slide assembly showed a breaking point. When the control pin reached the grooved area of the toothed assembly, it caused the upper section to spring up, allowing up and down adjustment. When the desired up/down adjustment was reached, the control lever was released, allowing the slide assembly to move back out of the groove where the upper arms engaged the teeth on the lower toothed assembly to the desired position. Due to the controlled pin rotation/migration to the right, possibly caused by lack of lubricant, when the pin became disengaged from the left side of the assembly and when the control lever was engaged to adjust up/down, the control assembly became inoperative and the left side of the slide assembly broke. Now when the control lever is pulled, the broken left side of the slide assembly moves back freely without engaging the toothed assembly. The lubricant that was applied at initial assembly is now dried at critical points, the control arm, pivot point and the grooved slide area between the control pin and the upper section of the toothed assembly.

- Redondo Beach, CA, USA

problem #1

May 202003

Town & Country

  • Automatic transmission
  • 4,400 miles
Consumer's vehicle was involved in a collision, and it was discovered that the power steering column was defective. Consumer stated that she discovered a recall for this problem.

- Racine, WI, USA

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