fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,449 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chrysler Town & Country steering problems

steering problem

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2003 Chrysler Town & Country Owner Comments

problem #7

Jun 022006

Town & Country 6-cyl

  • Automatic transmission
  • miles


I bought a 2003 Town & Country in may '06. In June of '06 I would here a whining noise when I turned the steering wheel. It seems to be a lot worse when it is cold outside. I took the vehicle to the dealership and they advised me that my steering column was bad and the steering pump needed to be replaced. They said that is was going to be over $1100. I did not even have the van for a month yet and they were not even willing to fix it. So we are dealing with the problem but the more we drive it the noise continues to get worse. We have not had any help from the dealership and I have a feeling that they knew that part was bad when they sold us that vehicle because having it for less than month I'm sure that I didn't put much wear and tear on it.

- Christiansburg, VA, USA

problem #6

Jan 082007

Town & Country 6-cyl

  • Automatic transmission
  • 45,000 miles
The weather has turned cold again and the moaning noise from the P.S. pump is back. I had a brand-new P.S. pump, water pump, serpentine belt, and tensioner installed a week ago. I don't know what else to do. Some people have had belts, hoses, pumps, and even steering racks replaced and the moaning noise will not go away. I'm not spending any more money on this vehicle. I suppose I can just ignore the noise along with all the other ones coming from my vehicle. I think its time for another mini-van.

- Bonaire, GA, USA

problem #5

Dec 092006

Town & Country 6-cyl

  • Automatic transmission
  • 36,950 miles
: the contact stated while driving 35 mph on normal road conditions, the steering system started making a loud noise while turning. There were no warning lights illuminated prior to the incident. The vehicle was taken to an independent certified mechanic, who determined the rack and pinion needed to be replaced. Also, the hydraulic pump should be replaced to prevent a major failure due to noticed metal shavings. Neither the dealership nor the manufacturer had been contacted. The contact expressed concern because the vehicle had little use and should not have this safety defect.

- Pasadena, TX, USA

problem #4

Jan 252005

Town & Country 6-cyl

  • Automatic transmission
  • 19,000 miles


In January of 2004, a local Chrysler dealership replaced my power steering pump after it was found to be defective. This was done at no cost to me because I was still covered under the 36,000 mile warranty (at the time this was completed, my vehicle had 19,000 miles on the odometer). In December of 2004, the vehicle started making the same noises during turning. In January of 2005, I went back to the same local dealership to have them look at my vehicle. I was told that the power steering pump they put in 11 months earlier was also defective and since I now had 47,000 miles on my odometer, they would not be replacing the power steering pump free of charge. They have admitted that the part was defective and should last longer than a year but would not be paying to repair it.

- Chapin, SC, USA

problem #3

Sep 202003

Town & Country 6-cyl

  • Automatic transmission
  • miles
While driving and turning consumer heard a loud knocking noise coming from the front. Suddenly the vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that steering pump needed to be replaced and replaced it three times. However, the problem recurred.

- Martinsburg, WV, USA

problem #2

Jun 292004

Town & Country

  • miles
While driving and turning a loud squeaking noise was heard from the front. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that steering pump/ rack and pinion, and hoses were replaced. Also, mechanic informed consumer that the vehicle was operating as designed. Consumer advised the mechanic that problem recurred, and had not been resolved.

- Palm Harbor, FL, USA

problem #1

Dec 222003

Town & Country 6-cyl

  • Automatic transmission
  • 21,193 miles
Power steering pump has been replaced 2 times and fluid has been replaced 3 times.cooler lines for pump have been replaced.rack & pinion has been replaced. Problem still there.power steering makes loud whining and moaning noise. All this over 2 months 21193-23700 miles.

- Summerville, SC, USA

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