This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have had nothing but problems since we bought this vehicle in September 2007. First, the doors reopen by themselves - that took 8 trips to the service department before it was finally fixed in May 2008. Another issue that has not been resolved is that the starter sticks when you start the vehicle. This is an occasional problem and difficult for the service department to duplicate. Yesterday, June 8, the van completely lost power while I was driving. I lost all power steering, brakes, lights - everything! I have taken it to the dealer and they can't figure it out and DaimlerChrysler has not been any help. In fact, when I called to inquire about a repurchase of the vehicle - I asked 4 times to speak to a supervisor and then the agent hung up on me when I insisted that I speak with a supervisor! I'm extremely worried about the safety of this vehicle. I will not allow my children to ride in this vehicle again.
- Ft. Hood, TX, USA
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- Ft. Hood, TX, USA