This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The van randomly shuts off while driving down the road. The dash lights come on, sometimes the windshield wipers come on and the van loses all power. It makes it incredibly hard to steer and navigate safely. This has happened numerous times and at different speeds. It has happened on the highway at 60 mph as well as a main street going 25 mph.
The contact owns a 2008 Chrysler Town and country. The contact received a recall notice for NHTSA campaign number: 14V373000 (air bags, electrical system). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available. The contact had not experienced a failure. Parts distribution disconnect.
2008 Chrysler Town & Country. Consumer writes in regards to unsatisfactory customer service at dealership with wireless ignition node and frequency operated button ignition key recalls. The dealer informed the consumer, the parts were not available. The consumer stated she started calling about the recall in May 2015.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/03/16 updated 05/04/16.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Charlestown, IN, USA
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The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2008 Chrysler Town & Country. Consumer writes in regards to wireless ignition node module recall notice replacement parts issue. The consumer stated she received a recall notice in the summer of 2015. One of the fobik's had already stopped working when she received the recall notice.
The contact owns a 2008 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system). However, the parts needed were not available. The contact believed that the manufacturer had exceeded a reasonable amount of time. The dealer was contacted who was unable to provide a time frame for the recall part to become available. The manufacturer was made aware of the delay. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle was serviced under NHTSA campaign number: 14V373000 (electrical system, air bags) where updates were made to the software. After the recall service, while driving 35 mph, the vehicle hesitated to accelerate. The instrument panel light also illuminated. Additionally, the key fob would not release the door locks. All of the electrical components of the vehicle failed and caused the vehicle to completely shut down. The contact was unable to enter the vehicle because a manual key was not available. The manufacturer was not notified of the failure and there were no additional repairs made to the vehicle. The approximate failure mileage was 140,000.
On 3/7/16, 3 days following the recall repair for the win module we had done on 3/4/16, after starting the car and beginning to drive in my church parking lot, all of the dash lights lit up, the car started chiming as if I didn't have my seatbelt on, the wipers engaged, and the mph and RPM gauges dropped to zero. It continually repeated. I attempted to pull into a parking space, turn off and removed key from ignition. Restarted car, and problem persisted. I repeated this again with the problem still persisting. I pulled into a gas station, turned car off, removed key, and exited vehicle. When I restarted the car the problem had stopped. Two days later on 3/8/16 I started my car for work and as soon as I put the car in reverse the same problem started. Shut the car off, removed key, and restarted... still occurring. Shut the car off, removed key, exited vehicle, restarted, still occurring... I proceeded to drive down the road after exiting my driveway and took a video of this problem repeating continually until a mile down the road, I pulled over into an empty parking lot, shut the car off, removed key, opened and shut the door, and let it sit for 3-5 minutes before restarting, and the problem no longer occurred. My husband called the dealership, greenwood auto in cortland, oh to tell them what was happening, and all they said that it wasn't from them repairing the win module. I find this extremely unsafe, and hard to believe this is just a coincidence as this has never happened before prior to having the recall repair done. I do not have pictures but I do have a video. Chrysler customer service now says I have to pay a Chrysler dealership for a diagnosis of this new problem, how convenient that is.
The contact owns a 2008 Chrysler Town and country. The contact stated that the keys worked intermittently. The contact received notification of NHTSA campaign numbers: 11V394000 (air bags, equipment) and 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 127,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While driving 55 mph, the vehicle stalled without warning. The contact was able to place the gear shifter in neutral and coast to the shoulder of the road. The vehicle was restarted and able to be driven. The failure recurred on one other occasion. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 123,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While driving 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The vehicle was previously repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was 80,000.
The contact owns a 2008 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/07/16 the consumer stated the dealer replaced the ignition switch on 3/15/16. They also replaced two ignition keys. Updated 04/14/16.
The contact owns a 2008 Chrysler Town and country. The contact stated that there was a random failure that progressed for months before the contact was notified of NHTSA campaign number: 14V373000 (air bags and electrical system). The key would not turn over to start the vehicle. The vehicle had to be towed occasionally. The dealer performed the recall repair, but it did not permanently repair the condition. The vehicle was taken to a tire repair shop to replace the tires. The vehicle would not start after the repair was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,725.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Updated 05/11/16 replaced 2/27/16 updated 6/5/18
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Batavia, OH, USA