This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We received another recall notice R03/NHTSA 14V-373 which is the 3rd recall we have received in the last two years. We have attempted to go to our dealer to have this recall completed but our dealer continues to tell us that they are not receiving enough parts to complete this recall. I contacted fca back in November and was told that our dealer would have the parts mid-December. I contacted out dealer yesterday, 12/14/2015, and was told that they still are not receiving parts and we are #45 on a their list. No one seems to know why these parts are not being sent.
The tipm is a cause of the vehicle horn honking, wipers moving on their own, wiper fluid spraying, and the lights flashing by themselves. I have had the vehicle randomly stall by itself on the highway while my wife was driving it and this has happened several times. These issues seem to mysteriously go away when I try to diagnose the issue. Last week the battery died and because of it being a few years old and now being in the winter, I decided to replace it only to have it die again a day later. Took the vehicle to a mechanic who tested the charging system and said it was all good. Then proceeded to do a parasitic draw test where he determined that the tipm was causing the issues. I did some google searches and found that this is a wide stream problem with many owners of various Chrysler vehicles having the same issue. This is not safe especially when the vehicle shuts down while driving it and there are no power brakes or steering capabilities. A person could end up in a terrible accident or even be killed not to mention other drivers being at risk also. Doesn't seem to make much sense that Chrysler is dragging this on and not doing anything not to mention that I can't even order the part because it's on a national back order. This has happened several times in the last year and a few times last year but the tech was unable to correctly diagnose the issue.
Takata recall. The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2008 Chrysler Town and country. While attempting to remove the key from the ignition, the key would sometimes become stuck. It took several attempts to remove the key from the ignition. The contact stated that the failure recurred several times. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 94,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect.
- Koon Rapids, MN, USA
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2008 Chrysler Town & Country. Consumer writes in regards to wireless ignition node module recall notice repair issues. The consumer stated he received the recall letter several months ago.
The contact owns a 2008 Chrysler Town & Country. The contact stated that while parked, the vehicle took multiple attempts to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not notified of the issue. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Turned off van to get gas. Tried to start and nothing. All the warning lights come on and stay on and hard drive/navigation makes a whining sound. It did this 3 times and finally started on the 4th try.
Van died while driving on highway. Stopped and restarted. A few minutes later the transmission stopped working (engine running, no power to wheels). Coasted to shoulder and then it started to work again.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle was taken to a dealer where the key fobik was replaced however, it failed to function. The contact stated that the vehicle was taken to the dealer to be serviced under NHTSA campaign number: 14V373000 (electrical system) however, the dealer informed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact recieved notification of NHTSA campaign number: 14V373000 (eletrical system); however, the part to do the repair was unavaliable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2008 Chrysler Town and country. While driving at approximately 65 mph, the vehicle stalled without warning. The vehicle was restarted after several attempts, but the failure recurred. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system), however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 105,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact stated that while approaching a stop light, the vehicle stalled without warning. The vehicle did restart. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle stalled several times. The vehicle was able to be restarted. The contact had to wait a brief moment and then made several attempts to get the key to turn over numerous times. The failure progressed for an extended period of time. The dealer was unable to supply the part to receive the recall repair for NHTSA campaign number: 14V373000 (air bags and electrical system). The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While in park, the vehicle started intermittently. The failure recurred on numerous occasions. The vehicle was taken to the dealer where it was diagnosed that the fobik and transmitter needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the issue. The failure mileage was 41,448.
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- Columbus, IN, USA