This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2008 Chrysler Town and country. After the vehicle was started, the warning lights, gauges, and meters on the instrument cluster failed to function. In addition, the windows failed to roll down automatically, and the air conditioner, heater, and multiple electrical components failed to function. The contact had to hit the key to get the vehicle to function properly. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V3730000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 09/10/15 the consumer stated the vehicle was repaired. Updated 09/15/15
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact experienced the vehicle not shifting into park and the contact had to maneuver the key to get the gears to shift into park. The failure mileage was not available. Updated 09/03/15
The contact owns a 2008 Chrysler Town and country. Once the key was inserted into the ignition, the gear inadvertently shifted into neutral without warning. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 96,655.
The contact owns a 2008 Chrysler Town and country. The contact received recall notice for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Salina, KS, USA
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This vehicle is included in the L25 and R03 recalls in which the vehicle's engine can shut off "and increase the risk of a crash." I have contacted the service department of the dealership several times and am told each time that there are limited parts, they are currently out, and they do not know when/if they will receive the parts to repair my vehicle. I contacted Chrysler's corporate recall customer service department, and was told the same thing. I am now forced to drive my children around in an unsafe vehicle, until when/if parts ever become available. There is absolutely no time frame in which an adequate number of parts will be shipped, or any way to track or tell when the dealership will receive it. I am forced to call everyday to check and see if I can get my vehicle fixed.
The contact owns a 2008 Chrysler Town and country. The contact experienced difficulty starting the vehicle with the key. The key would not start the vehicle after it had been turned off. The vehicle was repaired according to NHTSA campaign number: 14V373000 (electrical system), but the failure recurred. In addition, the instrument panel lights flickered and the doors did not properly lock and unlock. The battery also failed and had to be recharged and replaced. An independent mechanic diagnosed that there was an internal electrical malfunction and advised the contact to take the vehicle to the dealer for repair. The vehicle was also included in NHTSA campaign number: 11V394000 (air bags and equipment). The parts were unavailable to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the failures. The failure mileage was not available.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. While attempting to turn the vehicle off, the key remained in the accessory position and failed to eject. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 98,000.
The contact owns a 2008 Chrysler Town and country. While parked, the doors failed to lock. The vehicle would lock and unlock intermittently. The contact mentioned that the failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked, the contact was unable to remove the key from the ignition without warning. The contact stated that the key remained in the ignition at all times. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
This is a complaint as I have received 2 different recalls involving the same problem and the dealer still is unable to order parts. I received recall L25 in 2011 and recall RO3 06/06/15. (my understanding is that the recall R03 replaces L25). I was told last year (twice) that parts were still not available for recall L25. After getting recall R03 that deals with same issue, I went to dealer on 06/10/15 and they confirmed that parts are not available. This vehicle issue can cause the key (fobik) to move from on to "accessory", shutting done the engine while driving, causing an accident. This vehicle is driven daily by my wife and my two kids as passengers. Waiting 4 years for recall L25 is unacceptable and putting my family and others in danger.!..updated 08/13/15 the consumer stated the dealer finally received the parts and corrected the issue. Updated 08/20/15
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2008 Chrysler Town & Country. Consumer writes in regards to vehicle stalls at low speeds and wireless ignition node module detents recall notice issues. The consumer stated the vehicle stalled at low speeds. It was determined the ignition was the source of the problem. However, the parts were not available.
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked, the key remained in the on position and failed to release. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 98,000.
The contact owns a 2008 Chrysler Town and country. The contact received a recall letter for NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unavailable. The contact had not experienced a failure. MA 08/13/15 updated 8/27/15 updated 12/1/2015
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked, the key remained in the on position and failed to release. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 98,000.
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked, the contact turned the key to the on position but the key independently turned back to the off position. The contact was able to start the vehicle after multiple attempts. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system), which stated that the manufacturer sent a second notice when the recall repair became available. The contact did not receive a second notice. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.....updated 08/20/15 the consumer stated the vehicle was repaired. Updated 11/27/2015
A D V E R T I S E M E N T S
- Warrensville, IL, USA