This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at approximately 35 mph, the vehicle completely shut off and restarted. The failure recurred on multiple occasions. The vehicle was not taken to a dealer and was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The manufacturer was not notified of the failure. The approximate mileage was 115,000. The VIN number was unavailable.
I have filed a complaint about previous instances but it happened again. I will continue to do so until it gets fixed or Chrysler can provide me with a safe vehicle for my family to drive. Same story as always. I was driving heading to a stop light and car shut off. A bunch of lights on the dash flickered then the car died. Engine light stays on. Put my hazards on while in the middle of the street. Turned the car off and on several times then it finally worked. It then happened again 2 minutes later while going down a hill. Got it started again. Then happened again on a busy road. I sat there for 15 minutes trying to get it going. Which I finally did but now missing work because I am terrified to drive on the highway.
Many, many, many times this has happened. I will either be slowing down for a red light, to make a turn, or hit a bump and the car shuts off. No particular reason, no idiot lights come on indicating a problem. If I didn't pay attention to the heating/cooling fan, it shuts off, I wouldn't know this has happened. Twice I have been driving on the freeway, hit a bump and the car shuts off. 65 mph with children and pets in the car!. a couple of times the car has just shut off at a stop, no bump, nothing apparent. I have been in to the dealership three times, spending large amounts of money and all they can say to me is I'm sorry we could not duplicate the situation. I received a recall notice on 09-15-2014 about the problem and as of this date, 01-16-2015 I have not been notified that it is my turn to get the ignition fixed. My husband and I both called the dealership two times each and all they can say is that the part hasn't been manufactured or that they haven't heard anything from Chrysler.
The contact owns a 2008 Chrysler Town and country. While driving approximately 30 mph, the engine shut off and caused the power steering and brakes to fail. The failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. Updated 02/24/15 updated06/10/2015
TL-the contact owns a 2008 Chrysler Town and country. The contact stated that while driving at approximately 5 mph, the vehicle stalled without warning. The vehicle was able to restart. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. Djr
- Brunswick, OH, USA
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I was driving on the highway with my 3 year old. Dash lights started flashing and engine revved. I tried slowing down and had a hard time braking. Then my vehicle shut off. I was able to keep turning it on and off and gliding off the highway. I took it to a dealer who after charging me said nothing seemed wrong but they changed a relay. This was October. Now today in January the same exact thing happened. In the car with my son. Lights flashed and car shut off.
My son and a friend took my car to a movie. The car suddenly quit running while driving on a residential street at approximately 25mph. There have been two recalls on the vehicle concerning the win module and win module detents. In 2010 I experienced the same exact issue, had the car towed to a dealership and they supposedly fixed the problem. This recent incident was exactly like the first. The dealership is refusing to replace the module and wants me to pay $600 to have it fixed. The car will not start without this repair. I am at wits end wondering why it is my responsibility to pay for a known safety issue repair.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at a unknown speed, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 14V373000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was unknown.
Incident 1: 10/29/14 while driving with my child, the vehicle's engine shut off causing the vehicle to loose power brakes & steering function. Engine would not turn over. Vehicle towed for repair. Starter relay replaced. Incident 2: 11/28/14 while driving my two children, at a high rate of speed, on I-75, the vehicle's engine shut off causing the vehicle to loose power brakes & steering function. Engine would not turn over. Engine then turned over. Vehicle driven to owner's residence. 11/29/14 engine would not turn over. Vehicle towed to Chrysler dealership for inspection.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The contact received a notification for recall NHTSA campaign number: 11V139000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
This is in ref to recall L25.my car over the past 3 weeks is consistently shutting off while driving at least 1X per day.I have almost been in 4 accidents as a result.one time it happened as I was entering a busy interstate.Chrysler has not eta on the piece to fix the car.I called and they said to call you.I Transport a special needs child daily and this is getting ridiculous.I have been on busy main roads, on side roads and driving around a traffic circle and the ignition slips out of the on position, motor dies, I lose power steering and brakes and airbags.I have all keys removed from the key fob and it happens on a daily basis.I will leave the parking deck at my work today and it will shut off going down the ramp and I struggle to steer, stop, put car in park, restart and continue on...hoping I don't get hit or that I hit someone else.I need a temporary car until they can fix this.my key fob sits in the key hole lose and the littlest of bumps throws turns off my car.I either need resolution asap or another car until fixed.if I have an accident then we will see what an attorney has to say.this recall occurred months ago and Chrysler is yet to fix it.
The contact owns a 2008 Chrysler Town and country. While driving 50 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system) and believed the failure was related to the recall. The approximate failure mileage was 50,000.
I have had several problems with the 2008 Chrysler minivan. Electrical, engine, ignition, etc. I even had the one door not have the sensor go off and pinch my one twins leg into the door! over the years, the ignition switch pops over and stops the car completely while driving at intermittent times. I could be going 20 miles an hour or on the highway driving at a higher rate of speed. The whole van shuts down so if you are on the highway, you can barely steer to get over (and thankfully I have been able to do so). I received a recall notice in June. It is November and my van still isn't fixed. The dealership and Chrysler know that I am having the issue and have had it. I have called and voiced my complaints. I am "number 5" in line to get the part! so, what will Chrysler do when I get rear ended or injured when my vehicle fails to operate. The van shuts off at least once a week while I am driving it. If I didn't have full, lifetime warranty, this van would have been traded in the year after I purchased it. It has been nothing but problems since I have owned it. Chrysler is not doing its job to keep people safe. They have not taken my issue seriously and brush it off as not a big deal. I have a van because I have kids. I would think that safety would be of utmost importance but it falls on deaf ears.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving 50 mph, the engine stalled. The contact was able to maneuver the vehicle to the side of the road and the vehicle restarted. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). The dealer was made aware of the failure and informed the contact that the part needed to remedy the vehicle was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
The contact owns a 2008 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). While driving 2 mph, the engine stalled, the steering seized, and the brakes locked. The contact was able to restart the vehicle after several attempts. The failure has occurred for the past four years. The dealer was unable to duplicate the failure. The manufacturer was notified. The failure mileage was unknown.
While driving at 60 mph with my husband and daughters in the van, power was lost as the van stalled. Had to turn the key to the off position and restart the engine. This has happened multiple times and at varying speeds. Chrysler needs to do something now before it happens on the interstate and we get plowed into by a semi!!
The contact owns a 2008 Chrysler Town and country. The contact stated while driving approximately 35 mph, the vehicle stalled without warning. The vehicle restarted after numerous attempts. The failure recurred on a separate occasion. The contact experienced the same failure as mentioned in recall NHTSA campaign number: 14V373000 (electrical system). However, the part needed was unavailable to service the vehicle. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The approximate failure mileage was 40,128..updated 10/08/14.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle restarted after numerous attempts. The vehicle was not taken to the dealer. The contact received a notification for recall NHTSA campaign id number: 14V373000 (electrical system). However, the dealer could not repair the vehicle because the parts were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
The contact owns a 2008 Chrysler Town and country. While driving 80 mph, the vehicle stalled without warning. The vehicle resumed normal operation when the engine was restarted. The failure occurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was not available. The approximate failure mileage was 99,000.
At low driving speed the engine did not maintain idle and stalled. Due to the engine stall, the brakes, and power steering were disabled and the car continued in motion moving forward at approximately 8 to 10 mph. Driver was able to maneuver to the shoulder of the road and coast to a stop with only the very limited steering and breaking power remaining. Once at a full stop the car was able to restart once the shift lever was placed in the park position. Since this initial incident, the same stall problem has recurred about twenty times in total for two different drivers. Each time the car has been in motion at low speed and usually with the driver backing off the accelerator with the driver's foot moving off the gas pedal and onto the brake pedal. The vehicle was inspected by the dealer more than once and it was stated by the service manager that the issue could not be duplicated when test driven. Also it was stated that no fault was recorded by the standard computerized test of the car.
A D V E R T I S E M E N T S
- Hellerton, PA, USA