This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town & Country equipped with Mastercraft tires, Tire Line: Stratus AS, Tire Size: 225/65/R16, DOT Number: U942F35. The contact state the sidewall separation caused a blowout of the rear driver-€™s side tire. The contact stated the tow truck driver informed her that the front driver-€™s side tire also had sidewall separation. The contact towed the vehicle to the tire shop and had to the front and rear driver side tires replaced. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 123,940.
Firestone tires P225/65R17, 4 tires on a 2008 Chrysler Town and country subn gy [xxx] [xxx] --I have had to tires blow out in 2 months. The tires were fairly new - threads looked good. One blow out was at a low speed, but it was explosive, and the other was in the diamond lane of the lie at about 55 mph. First time the tire was replaced. The second time that tire and remaining two other Firestone tires were replaced. In the vehicle were my husband, (driver) myself (passenger seat) my son 13 Y/O and my mother 87 Y/O in back seat. Other than a shock at the sound and vibration and then the fear of crossing over to the shoulder from the lie hov lane (across three lanes of traffic). It appears we are all fine. As this was the 2nd time this occurred in 2 months time, a blow out of this tire size and make, and we were extremely lucky not to be injured or injure anyone else as the rubber blew off the tire I - similar to a retreaded truck tire - I am compelled to report it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2008 Chrysler Town & Country. The contact stated that when he touched the rear driver side tire pressure monitoring system valve stem, it disintegrated due to corrosion and caused the tire to become deflated. The vehicle was taken to a dealer where it was diagnosed that the tire pressure sensor needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 98,000.
Went to add air to a tire, the TPMS valve stem snapped off, tire lost all air very quickly. The TPMS valve stems are all corroded and all are about to fail. If one fails while driving, a very serious accident could result. Decided to purchase a different style of TPMS (schrader with a rubber stem, instead of the dangerous originals with their corroding pot metal stems) for all 4 wheels at considerable expense to ensure the safety of my family. From reading forums at e.g. allpar, this is a common problem. Chrysler surely knows about these dangerous TPMS's and should be proactive and at least warn users to check for corrosion, and preferably fix their problem.
- Bolton, CT, USA
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This is the second occurrence. Tire was low - front right - pulled in to put air in and when unscrewing the valve cap, the stem broke off into my hand. The left rear wheel did the same thing 3 months ago. Luckily the stem did not fall apart while driving as the tire went immediately flat. Each time the cost was over 85 plus the call to aaa to assist. I saw that others were having the same issue. With only 60000 miles on the vehicle, the tire pressure monitor should not be failing. Was told this was not covered under warranty.
The contact owns a 2008 Chrysler Town and country. The contact stated that the rear passenger tire deflated and the stem disintegrated due to corrosion. The vehicle was taken to the dealer where it was diagnosed that the valve stem needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired and the failure recurred. The approximate failure mileage was 36,000 and the current mileage was 40,000.
Valve stems on TPMS systems are not made of brass as on the past they are of a pot metal and they corrode under the cap when you try to inflate the tie the snap off causing an instant flat. I F this was to occur at speed it would have catastrophic results. There needs to be a recall before someone gets hurt or killed.
The valve stem on tires has broken 4 times in since vehicle purchased in 2008, causing the tires to immediately and suddenly deflate. Twice when inflating tires with air, once shortly after going through a car wash and once inexplicably while the vehicle was in motion. The local Chrysler service rep at my dealer continually tells me that replacing should prevent the problem from happening again, yet it happened 4 times. Fortunately none of the incidents resulted in a crash or damage, but if the vehicle were moving at higher speeds this could be awful. I cannot believe there has been no recall on these defective parts. This is dangerous and unacceptable, and I feel my family is at risk when we are driving.
The contact owns a 2008 Chrysler Town and country. The contact stated that while stopped at a traffic light, the spare tire detached from underneath the vehicle. The contact inspected the vehicle and stated that the plastic harness, which held the spare tire in place, was fractured. The contact also stated that the method of removing the spare tire was very dangerous because the tire would have had to have been dragged out from underneath the front end of the vehicle, positioning oneself very close to oncoming traffic. The vehicle was not repaired. The approximate failure mileage was 79,000. The VIN was unavailable.
The tires that came with my 08 Chrysler Town and country are failing and have been told by the dealer that they need to be replaced with only 27,000 miles on them.
2008 Chrysler town&country, left front tire blew out and driver lost control of the vehicle. Drove off the right side of the roadway striking the right of way fence.* bf (Ohio traffic crash report # 10-0440-90) updated 09/13/10 updated 01/04/11 the consumer suffered a minor shoulder injury. The consumer also stated the air B a did not deploy. Updated voq 01/10/11
Every time when the weather is either too cold or hot I get a low air pressure in my tires. To fix the every day problem of the lost of air I bought an air pump to fill my tires, Chrysler Town & Country touring warranty 2008 does not cover the manufacturer defect. I took my car to get it fix and they were charging fort he sensor for the tires close to $200 dollars. It's already my second sensor that the expense comes out of my pocket and an every day problem.
Brakes and rotors had to be replaced at 18K miles. The garage who replaced it showed it to my husband and told him they were cheap parts. Two tires had to be replaced as well at the same mileage. Tires put on by Chrysler are yokohama tires and are junk! I can also feel a movement under my drivers side car mat in the floor when I stop at a stop sign and make a left turn, something moves underneath as I am turning the steering wheel, I need to contact dealer for this to see what the problem is.
A D V E R T I S E M E N T S
- Fort Wayne, IN, USA