This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had the front brakes replace by Chrysler 3 time since June 2009 and the rotor once. I am currently experiencing a massive shutter when I apply the brakes at highway speeds (very dangerous). I contacted Chrysler and they told me the rotors are probably warped (again) and that they are no longer covered under warranty. I just had them done before 36K and now I'm at 50K. I purchased new wagner rotor and ceramic brake pads and installed them myself. First time out the shutter is still there. I contacted Chrysler again and told them the new equipment (per their recommendation) did not work. They told me to bring it in and for $95 they will try to figure out what is wrong. Surfing the internet and NHTSA info it sounds like a ton of people are having similar issues and there is no help from Chrysler or no recalls on the braking system. This system is dangerous and someone needs to step up and fix it. I have 2 small kids and I am afraid of drive/stopping this vehicle. The shuttering effects you ability to steer when trying to slow down to take an exit ramp on a highway. Someone out there help!!
- Macomb, MI, USA
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- Macomb, MI, USA