really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
50,505 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chrysler Town & Country brakes problems

brakes problem

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2010 Chrysler Town & Country Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #19

Aug 012011

Town & Country 6-cyl

  • 5,000 miles


Left rear brake howling. It has gotten worse to now where the ld bake caliper and rotor must be replaced. The right rear is likely not working as the rotor is rusty. The front brake pads are 1/2 or more worn out. The car has only 9400 miles on it. Chrysler says the 36 month warranty has expired and I am now totally responsible. Less than 10,000 miles and the brakes are shot!.

- Northville, MI, USA

problem #18

Sep 092011

Town & Country 6-cyl

  • 9,000 miles
We purchased the vehicle September 2010. Within first year September 2011 the rotors needed be replaced due to warping. In 2012 within a year of replacement, one set was replace and the other was machined due to warping. June 2013, had to have both sets of rotors replaced again due to warping. The rotors have worn out before the brake pads. The reason we were given was due to excessive heat. I live in southern California where the temperature is not excessive. There is no explanation for the warping or what is causing the excessive heat. This is a safety hazard because the braking system become compromised when the rotors get hot, the car starts to shake every time you apply the brakes. Chryslers is not addressing this issue. Online, there are numerous complaints of this exact same issue. How can the rotors continue to go bad when the brake pads are still in good condition and all within 10K miles.

- Fullerton, CA, USA

problem #17

Apr 022012

Town & Country 6-cyl

  • 31,000 miles
Brake rotors and pads fail prematurely on 2010 Chrysler Town and country. The van currently has 51,000 miles and is on it third set of rotors and pads---this van should be recalled before someone is injured or killed due to brake failure. Too many complaints already filed for this not to be an recall issue.

- Billings, MT, USA

problem #16

Apr 032013

Town & Country 6-cyl

  • 21,950 miles


My van did not experience a crash. However, the rear rotors and brake pads had to be replaced. This is the first car that I have owned that needed brake replacement under 50,000 miles. Please note my mechanic and the service advisor at the Chrysler dealership where I leased the van both stated the T & C brake system is a significant and frequent problem.

- Grosse Pointe Farms, MI, USA

problem #15

Mar 272013

Town & Country

  • miles
Im in a repair shop replacing all 4 rotors and all four pads for my Town and country brakes. After reading lemon law sides, this is a major problem with these vehicles. Many times, the brakes and rotors are having to be replaced every 10-20 thousand miles. Shame on Chrysler for sticking families with poor and unsafe brakes that must be replaced so often.

- Troutville, VA, USA

problem #14

Sep 262012

Town & Country 6-cyl

  • 55,000 miles
The vehicle had a complete loss of power. This has had on multiple occasions. I cannot steer or brake or do anything. I cannot start it from neutral. I have to put it in park turn it off and restart it. It has happened while going down the highway and pulling out into intersections. I'm really afraid it's going to cause an accident. This starting happening after my the key fob recall work was completed. This is a major safety hazard.

- New Bern, NC, USA

problem #13

Mar 112013

Town & Country 6-cyl

  • 30,137 miles


The parking brake pull off spring on the right rear wheel snapped in half. This caused the parking brake to remain engaged even after it was disengaged by the driver from the driver's seat. The right rear brake assembly (caliper, rotor, disc pads) overheated. Driver noticed loud clicking noise coming from right rear wheel after completing short trip. The noise apparently was from the expansion/contraction of the very hot metal dust cover around the brake assembly. Spouse found broken spring hanging from right rear parking brake assembly and installed temporary spring until new part came in the next day. Mopar part# 68039257aa (spring-parking brake). Spouse ordered second new spring figuring same thing might happen to left rear brake. On backorder. Chrysler Town & Country limited with 4.0L V-6 and towing package. Owner still has old spring in possession.

- Eden Prairie, MN, USA

problem #12

Aug 232012

Town & Country 6-cyl

  • 13,000 miles
Rear brake rotors warped after 13.000 miles. Chrysler says only front brake warping covered by special extended warranty.

- San Diego, CA, USA

problem #11

Feb 162013

Town & Country 6-cyl

  • 27,454 miles
Burning rubber smell around the rear brake area. Took it in to the dealer immediately and they determined 2 problems. The caliper D's were bad which was covered under warranty and the brakes were bad and had to be replaced. This is approximately our tenth Chrysler van we have leased and never have we had to replace the brakes.

- Pinckney, MI, USA

problem #10

Dec 112012

Town & Country 6-cyl

  • 62,000 miles
The vehicle appears to be stalling while in motion. The steering wheel, brakes, and gas pedal all lock up leaving the driver unable to control the vehicle in any way. This has happened on at least 10 occasions. The local Chrysler dealership attempted to fix the vehicle, but was unable. Corporate was notified and sent out a corporate mechanic who was also unable to fix the vehicle. The vehicle has locked three additional times (since the last attempted repair) and both the dealership (who is now refusing to service the vehicle) and corporate (who have not returned calls or emails) have been notified. After conducting an internet search I see that this is not an isolated issue--it has been reported multiple times to the NHTSA as well as on other websites. This is a dangerous and defective vehicle. Chrysler has been notified of this defect on multiple occasions and is not doing enough to protect the safety of its consumers.

- Lusby, MD, USA

problem #9

Nov 162012

Town & Country 6-cyl

  • 28,860 miles


Van purchased brand new in February 2011. Have had brakes replaced once under Chrysler brake recall/repair program. Replaced initially at approx 16000 miles. Now brakes have failed again with improper stopping at 30 mph resulting in grinding, squeal, and excess vibration which scared me at time of stop.

- North Chesterfield, VA, USA

problem #8

Sep 252012

Town & Country 6-cyl

  • Automatic transmission
  • 26,500 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that the brakes were wearing prematurely. The vehicle was taken to a mechanic where it was found that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure and current mileages were 26,500.....updated 12/20/12 the consumer stated the back brakes were repaired at a cost of $145.94, paid by the consumer. The front brakes also needed to be replaced. Updated 1/3/2013

- Warren, MI, USA

problem #7

Oct 282011

Town & Country 6-cyl

  • 30,000 miles
Van will just quit without warning while driving! this has occurred 5X now... last time we came approx. 20 feet from going off of the side of mountain! vehicle is still not repaired and almost 350 miles from home! Chrysler has been contacted and will not do anything about it! we are being forced to seek legal council at this time!

- Lagrange, KY, USA

problem #6

May 012012

Town & Country

  • 10,000 miles
The contact owns a 2010 Chrysler Town and country. The contact was driving at an unknown speed when the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the detent package was replaced and the power train control was reprogrammed. The failure recurred several times. Later, while the contact attempted to brake, the vehicle responded slowly and the brake pedal was depressed into the floorboard. The vehicle was taken to dealer where the front brake pads and rotors were inspected and replaced. The front and rear brakes were found to be worn and warped. The manufacturer was made aware of failure however no further assistance was provided. The current mileage was 29,800 and the approximate failure mileage was 10,000.

- Sterling Heights, MI, USA

problem #5

Feb 012012

Town & Country 6-cyl

  • 9,000 miles
Front brakes had to be replaced at 9,000 miles. Chrysler sent letter stating they were covering front brakes for an extended period ( not exactly sure how long). Now at 15,500 miles I need front brakes done again and had rear brakes done at 15,500 miles which I had to pay for because they were only covering for 12,000 miles. Have been told there is no recall, they are just helping those customers with issues. Having issues dealing with Chrysler and the dealership.

- Lindenhurst, NY, USA

problem #4

Jun 282012

Town & Country

  • 22,517 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving 70 mph and applying the brakes, the brakes begin to pulsate abnormally, increasing stopping distance. The contact took the vehicle to the dealer for a diagnostic test. The test results determined that the brakes and rotors were faulty. The dealer advised having the rotors turned and not replaced. The contact did not call the manufacturer. The failure mileage was 22,517.

- Springfield, IL, USA

problem #3

Mar 292012

Town & Country

  • 29,000 miles
My van has been shaking upon braking and recently has begun making a rubbing noise. When taken in for a brake inspection they said that my rear brakes and rotors already need replaced and that it was uncommon for newer vehicles with 30,000 miles on it to need replacements and that I should check to see if it has been recalled. It has not been, however, I have noticed numerous complaints that it's happening to many owners. I love my van, and would love for Chrysler to step up and replace the faulty brake system.

- Omaha, NE, USA

problem #2

Mar 262012

Town & Country 6-cyl

  • 22,160 miles
A few months ago a squeaking noise began on the right side of the vehicle. At the end of March I took the vehicle to the dearlership to have the squeak looked at as well as have the front brakes and rotors replaced (at the time the vehicles mileage was 22,160). Service advisor reported that the squeaking was likely the result of the rear brakes and was not uncommon. The squeak has continued. Set up another appointment for May 17th to have the vehicle inspected again. Service advisor advised that the squeaking issue is indeed still the rear brakes, they are not bad and the pads are half gone but does not recommend that they need to be replaced at this time. As of June 19th, the squeak continues and at times get's worse. What I don't understand is why the brakes squeak when I am not even pressing on the brake pedal. Chrysler replaced the front brakes, why are they not replacing the rear brakes which obviously had more wear and tear due to the front brake issue they did address. Chrysler needs to admit fault on this issue as well.

- Dearborn Heights, MI, USA

problem #1

May 302012

Town & Country 6-cyl

  • 38,806 miles
Have had T&C 2010 van for 2 years - our 11th Chrysler product and our 3rd Chrysler van. How many complaints does it take on this site before Chrysler is aware of a problem with rear brakes & rotors" I have registered a complaint with them - less than 39,000 miles for metal on metal - replacement of pads & rotors - not able to even turn the rotors they were that bad. Chrysler's answer? sorry we can't reimburse you - I wasn't looking for $$ - I was looking for an answer as to why this happened & what is to prevent it from happening in another 20K or 30K? I asked for someone higher up - she said she was the case mgr. I asked for the CEO's name - she couldn't give it out - seriously? I said I'd get it on line. We have a 2005 sebring that just had its first set of front & rear pads and rotors at 105,000 miles - same driving conditions - country roads and an occasional trip to Chicago. So why is this happening to our van? there is a problem but Chrysler won't admit it is using cheap parts. Does it only concern them when there is an injury or death? is this not a safety issue if the brakes fail? I don't blame the dealer - they are the stooges and do what Chrysler tells them. And now they are discontinuing the Town & Country and will only have the Grand Caravan - why is that? let's hope they put better brake systems on them from here on out. Is there anyway we can all band together and get some answers????" we don't have $400 to keep shelling out - while we are trying to pay off this van. But I see we are lucky compared to other folks with problems even sooner. This is a disgrace and Chrysler should own up to a serious problem.

- Lake Villa, IL, USA

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