This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Vehicle stalls without warning, typically when attempting to propel forward from a stop, but has also occurred more rarely at highway speeds. The electronic stability control and electronic throttle lights come on, power steering and brakes are affected as well. Vehicle must be turned off and restarted. Happened frequently prior to the recall fix, stopped for a period of time, and has now resumed worse than ever. So, so dangerous as I desperately fear being rear ended or T-boned if this occurs when pulling out in traffic, particularly when young children are in the vehicle. This seems to be an extremely common concern based on the complaints and needs to be resolved before someone is seriously injured or worse. Brought vehicle to dealer two weeks ago to repair, they could not replicate and no repair was completed. If you're reading this because you have a similar issue, please document it so that we can bring as much attention to this as possible in order to incite action.
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact stated that the vehicle would not start occasionally or would stall while driving. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle continuously stalled and several attempts had to be made to restart the vehicle. The contact received a recall notice for NHTSA campaign number: 14V373000 (air bags, electrical system). The dealer was unable to provide a reasonable time frame for when the part would be supplied from the manufacturer. The contact was informed that the parts may become available in mid September of 2016. The dealer indicated that there had been 269 consumers on the waiting list. The contact was placed on the waiting list and was unable to determine when the vehicle would be repaired. The contact called more than three dealers. The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
After driving for about 30 minutes, TPMS system started to malfunction. The tires showed proper inflation (later verified manually) when the warning light appeared and the each tire one by one changed from the 38 to -- separated by about 3 or 4 seconds. After stopping to manually check tire pressure which was appropriate, I then restarted the vehicle and TPMS once again showed tire pressures.
- Cumming, GA, USA
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The contact owns a 2010 Chrysler Town and country. The contact stated that the ignition key failed to release until after numerous attempts. The failure recurred continuously. A replacement ignition key was purchased by an independent mechanic; however, three months later, the key inadvertently moved into the accessory position and failed to release. The contact mentioned that the key still remained in the ignition key cylinder because it could not be removed. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The VIN was unavailable. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not expierenced a failure. The VIN was unavailable. Updated 07/14/16 the consumer stated the key case would not work. The battery was replaced twice. Updated 11/1/2017
My van will sometimes not start the first time I turn the key, I may have to move the gear shift, or just turn it off and back on. It has stalled on me 4 times over the last 3 months, once going 65 mph, I suddenly lost power. I took it to our mechanic, they said the starter connections were a little corroded so they cleaned them and he changed the spark plugs. The first time I tried starting it after getting it home it wouldn't start without turning the key off and on and it stalled in my driveway. I contacted the service center again, they replaced the relay, but wasn't sure that would fix the not starting problem. It didn't fix it. I have not had it stall again, but the stalling did not re- occur as often. I feel like the stalling is a real safety issue, I have very little confidence in the safety of my vehicle.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle would fail to start and the key would fail to release from the ignition switch. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 99,000. Part distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving, the vehicle stalled without warning. The vehicle was able to restart. The contact mentioned that the key wiggled from the start position in the ignition switch. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 68,000. Updated 06/29/16
While driving (highway and city) the van will die. No power steering or power brakes. It will restart, but is extremely dangerous to be traveling down the highway or making a turn and have the vehicle die. I have began maintaining a log of when this happens...6 times in just over the course of a month. Now we are driving the vehicle only when absolutely needed and it still is die this often. There is a problem here.
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V234000 (electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving when engine is not up to temperature, the vehicle stalls without warning. Only indication is when the stability control light comes on. There is a loss of power steering and brakes. This failure happens more frequently when in turns when the accelerator pedal is not depressed. The failure recurred intermittently once or twice a week. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was made aware of the failure. Mileage was 70,000
A D V E R T I S E M E N T S
- Kansas City, MO, USA