really awful
Crashes / Fires:
5 / 11
Injuries / Deaths:
5 / 0
Average Mileage:
35,893 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chrysler Town & Country electrical problems

electrical problem

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2010 Chrysler Town & Country Owner Comments (Page 37 of 38)

« Read the previous 20 complaints

problem #29

Aug 162009

Town & Country

  • 20,000 miles


I took my 2010 brand new Chrysler Town and country van in for a recall on the defect for the ignition switch. After Chrysler replaced the switch it will not return to the on position after you start the van. So the wipers, defroster and headlights will not work. I have had several close calls with my son and wife driving the van home in this condition. Chrysler is installing defective switches in vans to solve one safety problem and causing others. Chrysler will not repair the ignition at this time and has told me to just keep calling them to see if a solution comes about. They should not be putting defective ignition switches in to start with.

- Friendship, NY, USA

problem #28

Aug 012011

Town & Country 6-cyl

  • 13,800 miles
I took my 2010 Chrysler Town & Country limited mini van to the dealer to have the ignition switch modified based on a recall notice from Chrysler. When the car was returned the switch was so difficult to turn I called to complain. My husband returned with the van on 8/2/2011 and was told that was the recall repair. When my husband left the dealer the switch prevented the turn signals from functioning because it is difficult to get the switch off of the "start" position and on to the "on" position. There was also no radio function. In the "start" position this causes electrical issues with the function of the car, which the recall was suppose to fix. The dealer stated that in order to do the recall this is they way the switch has to work and that this is the way the switches are installed in the 2011 models as well. He stated that the design of the key prevents any standard type of ignition switch from being installed and that Chrysler does not offer the push button ignition for this model van. I must either accept this recall repair or risk that my car may shut itself off during operation. I had the recall repair done because I began having an electrical problem with my radio going off for no apparent reason.

- Pa, PA, USA

problem #27

Jul 152011

Town & Country 6-cyl

  • 28,557 miles
On July 13 2011 we purchased a 2010 Chrysler Town and country with 28500 miles. Twice this month, my wife was driving our 2010 Chrysler Town and country and the engine shut off while she was driving. One of the times it happened while she pulled into a busy street and was very lucky to not have caused an accident. We know that this is an ongoing issue with these vehicles and that a recall has been issued. We took the van to lee automotive in fort walton beach Florida, and they said they would take a look at it. 8 hours later I picked the van up. The dealership said they could not duplicate the problem, they test drove it for only 2 miles. They said they looked at the ignition and that the right components are in place. So after 8 hours they did not fix anything. Called Chrysler Corp. And they told us that their database shows that our vehicle has not been serviced to close the recall and that it is still showing an open recall suspense. According to the NHTSA recall, they were supposed to replace the win ignition module which they did not do. We have four children and are very scared to drive our van. We do not know where else to turn and are hoping to be pointed in the right direction to resolve this issue and be able to get on the road without fear.

- Eglin Afb, FL, USA

problem #26

Jul 212011

Town & Country

  • 6,291 miles


The contact owns a 2010 chrylser Town and country. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V139000 (electrical system: Ignition). The vehicle was taken to an authorized dealer where it was repaired, but the failure recurred on the following day. The ignition would not automatically change from on to start and the contact had to do this manually. As a result, the radio, air conditioner, and windshield wipers would not function. The dealer was notified and informed the contact that they could not repair the failure. The manufacturer was then notified and informed the contact that they were unsure of how to inform the dealer to remedy the failure. The contact was also advised to continue driving the vehicle until they could find a solution. The failure mileage was 6,291.

- Bartonville, IL, USA

problem #25

Jun 232011

Town & Country

  • 13,000 miles
The contact owns a 2010 Chrysler Town and country. The contact stated after receiving a recall notice for 11V139000 (electrical system:ignition) the contact took the vehicle to the dealer who stated they received two parts every week and the contact had to placed on a waiting list. The contact stated if the dealer only received two parts per dealer for the recall remedy, the vehicle would not be repaired until next year. The contact called the manufacturer regarding the recall and they confirmed that two parts were sent to each dealer every week. The contact stated the vehicle would not be repaired in a timely manner. The failure mileage was 13,000.

- Dewey, AZ, USA

problem #24

Jun 272011

Town & Country

  • 19,540 miles
My 2010 Town & Country 19K miles now starting to cut off while driving. It is getting worst, when going down inclines and coming out of driveways the van cuts off. I am now scared to drive it.

- Taylor, MI, USA

problem #23

Feb 172011

Town & Country

  • 34,000 miles


The contact owns a 2010 Chrysler Town and country. The contact stated that upon starting the vehicle, the key inadvertently turned into the accessory position. The contact was able to successfully turn the key back into the normal position after repeated attempts were made. The failure recurred intermittently. The contact also received the recall notice associated with NHTSA campaign id number 11V139000 (electrical system: Ignition), and planned to have the vehicle repaired when parts became available. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

- Dallas, TX, USA

problem #22

Jun 212011

Town & Country 6-cyl

  • 18,230 miles
Have a 2010 Town and country. Vehicle stalled for no reason and was taken to dealer. They said they reinstalled software and were going to send paperwork. They have not. Since then the car has stalled six more times and we will be taking it back to dealer. When will Chrysler acknowledge they have a problem?

- Tarboro, NC, USA

problem #21

Jun 232011

Town & Country

  • 14,000 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V139000 (electrical system:ignition). Two authorized dealers were notified and the contact was informed they were unsure when parts would be available to remedy the failure. The vehicle was not repaired. The failure mileage was 14,000.

- Pottsville, PA, USA

problem #20

Jun 102011

Town & Country 6-cyl

  • 19,000 miles
The ignition on our 2010 Chrysler Town and country shuts off to the accessories mode for no apparent reason. It has done this when parked and twice when I was exiting our driveway. We took it into the dealership but they can never replicate the situation and when they made a call to Chrysler they stated it was made to work like that. This is a very unsafe issue that needs to be addressed before someone dies!!

- Carlisle, IN, USA

problem #19

Jun 142011

Town & Country 6-cyl

  • 35,556 miles


Driving 2010 Chrysler Town and country and was accelerating into a left turn from a stop sign when the vehicle's engine and electrical shut down completely. Was able to coast to side of one way street just in time to avoid collision with approaching vehicle. Restarted and ran normally. No indicators or service lights before or after.

- Humble, TX, USA

problem #18

Mar 272011

Town & Country

  • 50,000 miles
The contact owns a 2010 Chrysler Town and country. The contact was driving 50 mph when he drove over a road bump and the key moved from the on position to the accessory position, causing the vehicle to stall without warning. The contact shifted into neutral and was able to restart. The vehicle was driven to the dealer where the contact was advised to have a diagnostic test performed. The vehicle was not diagnosed. The dealer then referenced NHTSA campaign id number: 11V139000 (electrical system: Ignition) and advised that the failure could be related but the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 50,000.

- Ranson, WV, USA

problem #17

May 252011

Town & Country

  • 15,500 miles
Our 2010 Chrysler Town and country is having the following issue: The engine shuts off for no apparent reason. It has done this when sitting still and while being driven. The latest incident my wife was driving down an interstate highway at highway speeds and the van's engine shut off. The last few times we have heard a sound from the area of the key/ignition switch like the key may have moved out of the on position or popped out. We have taken it to the dealer several times but they can never replicate the situation. This is a dangerous situation especially when driving at highway speeds on a busy expressway.

- Jber, AK, USA

problem #16

May 232011

Town & Country 6-cyl

  • 34,000 miles
Vehicle shuts down while driving. Key switches from on to acc and the engine, steering, brakes and other operations stop. Vehicle can be restarted right away, but situation recurs unexpectedly, particular when hitting bumps in the road.

- Clarksburg, MD, USA

problem #15

May 072011

Town & Country

  • 45,000 miles
Car loses power while driving if key is bumped or if car hits a bump key is easily put in the accessory position and car loses all power. This happened when the keychain was bumped in the middle of an intersection, another time while making a left turn, and another time while driving about 25mph. This is easily duplicated because while driving I have been able to turn the key to the accessory position and it loses all power. My concern is that this will happen while driving on the freeway and a serious accident will happen.

- St. George, UT, USA

problem #14

Mar 252011

Town & Country 6-cyl

  • Automatic transmission
  • 8,839 miles
The contact owns a 2010 Chrysler Town and country. While driving approximately 45 mph, the vehicle stalled without warning and was towed to an authorized dealer. The dealer advised her that a wire had fractured at the link power distribution center. The dealer repaired the wire. The failure mileage was 8,839 and the current mileage was 8,900. Updated 05/05/11 updated 05/13/11

- Elon, NC, USA

problem #13

Mar 112011

Town & Country

  • 1,940 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that the rear lift gate warning alarm did not sound as the liftgate was opened. The vehicle was taken to the dealer where the technician could not determine how to activate the feature. The manufacturer was contacted and stated that the vehicle did not come equipped with that feature. The contact stated that the vehicle should have come equipped with the feature for safety reasons. The approximate failure mileage was 1,940.

- Moraga, CA, USA

problem #12

Jan 102011

Town & Country

  • 19,552 miles
Bought van 12/30/10 with 18,883 miles. 1/10/11 - breaks running very hot, pulsate, and lock up. Dealer said front rotors warped. R&R'd front rotors. 1/27/11 - breaks still pulsate and running very hot. Dealer resurfaced both rear rotors. 2/17/11 - breaks still running very hot. Dealer could not find any problem with front breaks. 3/10/11 - breaks still running very, very hot and locked up while driving in rain. Windows have been intermittently opening by themselves on several occasions when vehicle is turned off. Dealer does not know what to do.

- West Bend, WI, USA

problem #11

Jan 012010

Town & Country

  • 200 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that there was a beeper on the rear lift gate of certain models that was not on his vehicle. The beeper would warn anyone when the gate was going up or down. Since this function was not on his particular model year, he has been injured by the gate coming down on his head. The injury was not serious. The vehicle was inspected by a dealer and they advised him that he would have to change the software and advised him that the they received a large number of complaints in regards to consumers not wanting the feature, so they did not install it on the 2010 models. The vehicle had not been repaired. The failure mileage was approximately 200. The VIN was unavailable.

- Toledo, OH, USA

problem #10

Jan 012011

Town & Country 6-cyl

  • 26,000 miles
2010 Chrysler Town & Country touring, the engine cuts off without any warning lights coming on. My vehicle has cut off 4 times within the past 45 days, 2/3/2011 today's date. I took the vehicle to a Chrysler dealer, but they couldn't find any thing wrong with the car.personally I think the computer is the problem, I had the same thing happen to a 1983 Dodge Dakota and it was found to be the computer, replaced the computer and drove the truck over 1000,000 more miles without a problem. I also have a problem with the van down shifting while the speed control is on, when going down a hill.

- Rustburg, VA, USA

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