This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 7/1/15 the consumer stated the electrical component was disconnected. The consumer is still waiting on the replacement part. Updated 07/09/15
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning and failed to start. The vehicle was taken to the dealer and it was determined that the ignition switch needed to be replaced. The contact spoke with the manufacturer regarding NHTSA campaign number: 14V373000 (air bags, electrical system); however, the VIN was not included in the recall. The failure mileage was unknown. Updated 8/10/15 updated 10/3/2017
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 50 mph, the engine stalled as an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 11V139000 (electrical system). The failure mileage was 90,000.
While driving the vehicle for the 2nd day after ownership (purchased used from Honda of bowie in bowie, md) and we were leaving the parking lot on vacation when the car stopped. It was warmed up, it was working and then it just stopped while I was driving. My husband, and 3 kids (1 1/2, 3 months and 11 years old) were in the vehicle. Noone was behind us and we were able to get the car to start again. However, this was just the beginning of a series of shut-offs to come. Since that initial shut-off the vehicle has stopped several times on the highway, in the neighborhood, while on the busy street of Washington, DC, in the snow, in dry weather, raining, while on the road with cars behind me...and more. I am afraid for the safety of my family, myself and those other vehicles around me. When the car shuts off, the power steering stops and I immediately have to manually get the car to a safe position before I can restart the vehicle.
While backing vehicle out of driveway, driver noticed thick black smoke coming out of the window button area. Driver opened door out of fear as she was still backing up vehicle. Vehicle struck 2nd vehicle in driveway, a 2010 Honda CRV in back right panel resulting in a dent. Driver placed vehicle in park and ran from vehicle after collision. Called dealership to ask why recall wasn't taken care of when vehicle had been brought into crown motors of holland, mi on November 4, 2014. Dealership notified driver that the part was on backorder but that they had made the error of not disconnecting the part which is what lead to accident and fire.
- Holland , MI, USA
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The contact owns a 2010 Chrysler Town and country. The contact stated while driving approximately 35 mph, the vehicle stalled without warning. The vehicle restarted and resumed normally. The vehicle was taken to an independent mechanic where the cam shaft sensor was replaced. The failure recurred after the repair. The contact experienced the same failure as mentioned in the recall under NHTSA campaign number: 14V373000 (air bags, electrical system) however, the VIN was not included. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The approximate failure mileage 66,000.
The contact owns a 2010 Chrysler Town and country. The contact stated the key was difficult to turn and remove. The vehicle was taken to the dealer where it was diagnosed that the ignition switch and the wireless ignition module needed to be replaced. The vehicle was repaired under NHTSA campaign number: 11V139000 (electrical system) however, the remedy failed to repair the vehicle. Additionally, the VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 8,000.
2010 Chrysler Town & Country. Consumer writes in regards to the rear quarter vent window switch recall notice. The dealer informed the consumer the part was not available. Recall # 14V234000.
I was returning to work after a dinner break and the motor suddenly turned off as I was driving. I verified the engine was off by looking at the tach. Which read 0 RPM. Since I was in a large parking lot without many vehicles, I brought the vehicle to a stop. I then turned off all the accessories, radio, heater fan and tried to restart the vehicle. It restarted on the first try. After restarting the vehicle I drove around for a few minutes and everything seemed fine. Several hours later I drove the vehicle home and have not experienced the issue since this night. Several weeks earlier the day after I bought the vehicle the vehicle felt as if it lost power (steering became hard) and I pulled to the side of the road and stopped. I could not hear the engine, unfortunately I did not look at the tach. I turned the ignition to the off position and restarted the vehicle.
The contact owns a 2010 Chrysler Town and country. While the vehicle was in park, the key failed to eject from the ignition and remained in the off position. In addition, the contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vehicle was previously repaired under NHTSA campaign number: 11V139000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 4/20/15 updated 9/28/2017
Upon starting the car, particularly on damp and/or cold mornings, the electrical system goes haywire. There is no power to the dash, the headlights blink on and off, the locks stop working, the wipers go on by themselves and remain on for the duration of the event. This happens whether the car is parked or in motion. It is not known whether this is impacting the air bags; the fuel gauge reads zero, so it's not known if this will impact the car's ability to continue running; it is also a major distraction if trying to drive. The duration varies, from one minute to 20 minutes. This youtube video shows the exact same thing happening on another 2010 Town and country; the owner in the video reports that it was brand new at the time: Https://www.youtube.com/watch?V=otntkk0kx5Y.
Van unexpectedly shut down completely. Idle at red stop light, noticed traction control sensor was stuck on even though road conditions were normal, no rain, no snow so didn't think much of it. Seconds past, stop light turned green, went to drive via giving the car gas and nothing happened, brakes weren't being recognized, steering was extremely tight. Realized at that point that the van completely shut down (in drive! ignition on!) was able to coast to the side. Turned ignition to off, restarted. Now afraid to drive because I don't understand what happened. I could have totally been rear ended since this happened so suddenly. I was lucky to not be on a major street or roadway. Now I am getting no answers from Chrysler Corp. I feel its part of this revised L25 recall I seen on NHTSA.
Driving my Town and country Chrysler minivan full of girl scouts and the engine shutoff without warning. A car came very close to hitting us. I put on my hazards and pulled over in order to put the van in park and restart the van. We could have been severely injured if the car behind me had hit us.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
As I was driving my kids to school in my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and glided over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
Driving my Town and country Chrysler minivan to work and the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. I could have been severely been injured if the car behind me had hit me.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
Driving my Town and country Chrysler minivan the engine shutoff without any warning! I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My whole family was with me. We could have been severely injured if the car behind me had hit me.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and I glided over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
A D V E R T I S E M E N T S
- Oakgrove, OR, USA