This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine stalling at low speeds and mid range speed. Place the car in neutral coast and it restarts. No indicator lights on the dash light up. Does not happen daily. It happens on subdivision streets and city streets. This has been happening since Nov. 2018.
Ignition lock cylinder failed. Key fell out of vehicle while it was driving. Now the key will not turn to off and remains in on or start. Upon research the exact same thing happened to vehicles manufactured between August 3, 2009, through June 17, 2010. My vehicle was manufactured in October of 2010, yet has the same issues covered in previous recalls.
Vehicle's system (electrical, motor, steering) shuts down while in operation. Lights do not function, loss of power steering, braking is limited. This has been an ongoing issue with a previous complaint filed (11166442). When the vehicle loses power, if the key fob is touched, the vehicle may regain power suddenly.
When turning the vehicle on the ignition stays in the "start" mode. Will continue to attempt to turn over with no results. After turning off and several attempts it will eventually turn over. This does not happen every time you get into the vehicle. Has been ongoing for the last month or so - most recent occurrence was 6/10/2019. Battery, alternator and starter have all checked out to be fine.
The ignition switch contacts burnt causing the vehicle to shut down and no power to the instrument panel and the vehicle was inoperable. The motor was running stationary when the ignition switch burnt and caused the vehicle to shut down.
- Houston, TX, USA
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Our vehicle was made in August of 2010 and is not included in the ignition switch recall. We are experiencing inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. This has happened on both city streets and highway also has happened while turning. I fear of an accident and harm to others including my family.
While driving (no matter the speed) my van will just shut off without warning. I loose everything including flashers to warn other vehicles of a problem and my key gets stuck in the ignition. I am usually unable to restart the vehicle for about 15 to 20 mins depending on how long it takes for the key to be released. This has happened to me on city roads and on highways. I have been to a machanic multiple times for this issues and put a lot of money into fixing it. They are now looking at the ignition because he feels it's related to my ignition.
Engine shuts off when traveling around 25mph or slower. Basically I hit 25 (speed limit in town) then coast and let foot off gas when I do this the engine stops. Traction light comes on or I notice power steering is gone. I quickly must shift into nuetral in order to restart the van. If I am not fast enough I dont have breaks either. I have learned to treat van like a stick shift. This happens many times when taking kids to school. Sometimes as much as once a week. I checked recalls
My 2010 Chrysler Town and country has experienced the dangerous problem related to the ignition switch recall (R03). My vehicle date falls within the stated included vehicle dates on your website, yet my vehicle id brings up no recalls! the vehicle has stopped operating while driving on a city street, highway, and during a turn to exit a highway. Luckily we were able to put it into neutral and restart the vehicle before it caused a crash. This has happened intermittently. I do not understand why my vehicle was excluded from the recall even as your website shows that it should be included. This has been on ongoing problem with these vehicles, as this is the second recall for the same problem. They even expanded the years of cars included for the second recall, yet my vehicle with a manufacture date within both recalls does not qualify for either fix. Why should they not correct this dangerous situation they have put us in when there is a recall on this very thing" no one has explained to me why this vehicle is excluded from the recall. Currently the car will not start at all. It needs the ignition switch this recall would replace. It would be very expensive for me to cover the cost of replacement, and the R03 recall has established it is a defective part. What am I to do"
The following has occurred several times. The last occurrence was 4/12/19. About 5 to 10 minutes once I start driving, the brakes lock up, the wheel locks, the van stalls, and the orange traction light comes on. I turn the car off, put it in park and then restart it. After restarting, it drives ok. This has happened about 15 times since November of last year. I've taken it to two mechanics. On 4/18/19, the mechanic performed a diagnostic test. Codes found were P1790 and C121C. The battery was replaced and he said if the problem reoccurs the engine control module is faulty. The first mechanic also made some repairs. I've spent over $1000 trying to fix this issue. There's over 800 issues on this website of this issue. What would it take to get an investigation opened?
The contact owns a 2010 Chrysler Town and country. While approaching a stop at 10 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The contact pulled over and restarted the vehicle. The failure occurred intermittently. Flagler Chrysler Dodge Jeep (5925 fl-100, palm coast, fl 32164, (386) 437-4141) diagnosed that the totally integrated power module needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.
The contact owns a 2010 Chrysler Town and country. While driving approximately 10-20 mph, the vehicle stalled without warning. The contact stated that the battery in the fobik was depleted, which caused the vehicle to turn off. The vehicle was restarted using the secondary fobik. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the recall repair was not available. The contact stated that he had since received a second recall notification, which stated that the part used to repair vehicles per NHTSA campaign number: 14V373000 (electrical system, air bags) was also defective. Motor mile Chrysler Dodge Jeep Ram (located at 2395 roanoke St, christiansburg, va 24073, (540) 381-8417) was contacted and confirmed that the part was not available. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 100,000.
Complete vehicle shutdown while driving; once on residential street and then again when entering school parking lot four days later. Dealership pulled only one code: C121C "torque request signal denied".
The vehicle turns off while driving. This is intermittent and does not happen under any specific weather conditions or driving speed. When vehicle turns off the lights and radio continue to function. The steering, brakes and engine are off. The vehicle must be pulled to the side of the road and come to a complete stop and then can be re-started. The vehicle has been taken to Chrysler in turnersville, NJ as well as an independent repair shop Mr. Brakes in blackwood, NJ for this problem. We have been told that since no codes appear and they are not able to recreate the problem (since it is intermittent) they can not correct the issue. This has happened on highways, back roads and even in the middle of a turn. It is very dangerous as all steering, breaking power and engine are lost when the vehicle turns off. While the car is running and the engine is idle and the vehicle is in park I have tried to jiggle the keys while in the ignition to see if I can simulate the problem but this test had no effect and did not recreate the problem. We have found other recalls for similar issues, however, our make, model and year are not part of those recalls. See attached invoices of service appointments noting my complaint.
While driving the van will just shut off/stall with no warning. Which then locks the steering even if in the middle of turning. Its very dangerous.we have taken it to the mechanic multiple times but they cant figure what the issue is because whatever it is is not throwing a code. It happens every time its driven.
While in motion on a city street, the traction control light will come on, power steering will go out, and then the vehicle will stall. While stationary and attempting to start the vehicle, the lights will come on but the vehicle will not start. Both issues have happened multiple times over the last couple of years, happening more frequently now. The starter and wiring harness have been replaced. I will enter the most recent date of occurrence.
I have a Town and country 2010 and it has been in the repair shop off and on for the last 5 months. Van started stalling and jerking and cut off in the middle of a intersection with oncoming traffic scared me to death. Was told the tipm system is defective. Chrysler need to recall this van before someone id killed not safe to drive at all
While driving van completely shut off no power no motor no steering. Van continued to turn on an off lights turned on an off on there own. This happened multiple times had problem fixed just to completely died again same issues. This van has cost me alot in repairs and rentals an tows it is not safe for me to drive with my kids knowing it can shut off while driving with out warning at anytime.
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- Waterford, Mi 48328, MI, USA