This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a state road at about 60 mph when the van died. I was able to glide off the road and restart it. It has happened several times since, at various speeds. Also, sometimes when I brake, the car pulls to one side or the other, or the steering wheel vibrates. Again, at various times, and at various speeds. Also, the RPM drop while at a steady speed, and twice have revved high while on cruise control. All these problems are intermittent and do not show up on diagnostics at the dealer. I had the transmission replaced, because that did show up on diagnostics at the tom O'brien Chrysler dealership, but the problems continue, and I may have spent that money unnecessarily. I found on my own that there is a recall on the win module and the key fob--the reasons for the car dying while driving--and will get them replaced. But I resent that I paid for a new transmission and that wasn't the problem, and that Chrysler most likely has been aware of this problem for years but allowed the vehicle to be sold, putting our lives in danger.
Vehicle stalls with loss of engine power, loss of power brakes, and loss of power steering. Stalling event normally occurs within first few minutes of driving and seems to occur in temperatures below 40. Radio stays powered during occurrence and this can make notice of the stall event difficult until you need to turn, brake or accelerate and find you do not have engine power. Stalling events have occurred while pulling into traffic on major streets within first few minutes of driving and often while driving in parking lots and subdivision speeds. The vehicle has been taken to a Chrysler dealer several times and Chrysler cannot replicate the issue. Chrysler does not find any trouble codes stored to indicate an issue. The Chrysler dealer indicates this minivan is not subject to existing Chrysler recalls that indicate a loose key related stall.
The contact owns a 2010 Chrysler Town and country. While driving 40 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 49,000. Updated 7/1/15 the dealer replaced the win module. Updated 07/09/15
We bought our Town and country and have drove it for a couple of years no. The engine has used a quart of oil every thousand miles. The Chrysler mechanic in chanute, ks, said it was like a briggs and striation or small engine, it should use that much oil. I think there crazy. If this engine goes out in traffic my family is in a world of trouble
Vehicle stalls on a frequent, daily basis. Today, it stalled three times in an hour period. This started happening three weeks ago at 76, 600 miles. The traction control light would come on and the car loses power for steering and brakes. The radio stays on. Today, I was able to shift into neutral and restart the car, while the car was still moving. The third stall was in heavy traffic and it barely turned over. Vehicle was brought back to dealer on 4/22/15 for failing the emission test and the stalling issue. They couldn't replicate it and the vehicle didn't qualify for any recalls. I am dropping it off at the dealer this afternoon for another inspection. Btw, there are no codes in the computer nor do any system warning appear on my in-dash communications screen. I have reported this to Chrysler corporate care and have a reference number for the complaint report.
- Burke, VA, USA
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The contact owns a 2010 Chrysler Town and country. While driving at various speeds, the engine stalled without warning. The vehicle did restart after two attempts. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. The VIN was not available.
The contact owns a 2010 Chrysler Town and country. While driving at 55 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000. Updated 6/8/15
I was preparing to leave home on the morning of March 14, 2015. I backed the car out of the garage and just as I was about to pull forward there was smoking coming from the front passenger side of the hood. The vehicle had barely warmed up, there were no warning lights illuminated so I exit the vehicle to see what's happening. Just as I left the hood about two inches, there is a fire in the rear of the engine cabin with sparks from it. I immediately backed away from the car and within minutes the entire engine compartment was engulfed in flames. The eastpointe, mi fire department came out and ruled the fire an electrical fire. This fire could have killed me as there were no warnings just fire and spontaneous combustion should not occur on a vehicle five years old. This is the vehicle I transported my five kids in and had this occurred on the freeway we were heading for death or injury would have been eminent. I am now afraid that others are at similar if not worse risk. Shame on Chrysler for marketing a family vehicle with such significant risk of death or injury.
Multiple stalling when the car is recently filled with gas or when the car is cold and during the first 5-10 miles on the road. Fortunately never at fast speeds. Recently had egr valve replaced and no new episodes. This did not show up on the computer checks of engine until just recently despite multiple stalls. Not sure whether the problem has been fixed yet since it has been intermittent. Noticed that there are multiple complaints about this vehicle stalling. If this valve is the cause of the stalls then maybe recall is indicated. I have already had the ignition switch recall repaired in 2011. Very frightening and very dangerous to be driving and have your car stall without warning.
My engine turns of while driving down the road in traffic, losing all power.....my tailgate goes up and down randomly, while parked or driving...can't understand why this doesn't qualify for recall when 600,000 others do. I'm in the same unsafe predicament as they are..
The contact owns a 2010 Chrysler Town and country. While driving 65 mph, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 50 mph, the engine stalled as an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 11V139000 (electrical system). The failure mileage was 90,000.
While driving the vehicle for the 2nd day after ownership (purchased used from Honda of bowie in bowie, md) and we were leaving the parking lot on vacation when the car stopped. It was warmed up, it was working and then it just stopped while I was driving. My husband, and 3 kids (1 1/2, 3 months and 11 years old) were in the vehicle. Noone was behind us and we were able to get the car to start again. However, this was just the beginning of a series of shut-offs to come. Since that initial shut-off the vehicle has stopped several times on the highway, in the neighborhood, while on the busy street of Washington, DC, in the snow, in dry weather, raining, while on the road with cars behind me...and more. I am afraid for the safety of my family, myself and those other vehicles around me. When the car shuts off, the power steering stops and I immediately have to manually get the car to a safe position before I can restart the vehicle.
While at a stop light then turning green to go, I normally proceed to accelerate the vehicle lose acceleration, and smoke emitted from under the hood and clouding my driving vision, I was able to pull over in heavy traffic without incident, then opened the hood since, I did not see anything I assumed it was safe to proceed, upon opening the hood, I was surprised and sprayed in the face and hands from boiling antifreeze, I immediately closed the hood suffering minimum injury, I was able to use the flashlight the car came with and inspected the vehicle and found the coolant heater hose fitting fractured causing the coolant to spill, and spray everywhere. I was able to contact a friend and being close to home we were able to push it all the way home. Under further investigating this seems to be a common problem Chrysler never addressed, it appears to happen on the 2008-2010 models if you have this problem you can do what I did and save 800 https://www.youtube.com/watch?V=dbnyzqd9ld8. It appears thousands of people have this problem. I managed to suffer minor burns to the hands and face, and days latter only had water blisters. The vehicle was not taken to the dealer for inspection because the dealer stated a diagnostic fee will be needed, and was quoted around 800 for the fix, I was able to fix it with $40 as the video shows in the link above. The vehicle was not repaired. The manufacturer was made aware of the incident infact when I called and told them I was injured all they said was O-ok that's it then proceeded to take my complaint, and added we can do nothing till you get it diagnosed, at this time I have no funds for this so this problem will be a diy fix however from the coolant spraying and saturating every electrical component under the hood we have no idea what problems lay ahead due to this defect Chrysler never addressed. The failure mileage was 29,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 70 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. Updated 6/8/15 updated 11/6/15
Consistent with a current recall of 2010 Chrysler Town and country vehicles, the engine will just shut off and stop running without warning while driving. The vehicle will lose power without warning, power steering and power brakes, although all battery functions will still operate. This has happened numerous times while driving. I have asked Chrysler service departments to look at the vehicle, but they tell me they can't find anything wrong. There is a recall that describes what I'm experiencing exactly, but according to Chrysler, my van is not a part of the recall and even if it was, there have not been replacement parts available for this recall for 2-3 years. This is completely irresponsible on Chrysler's part. This problem is serious and could easily result in a collision.
Out of nowhere vehicle stops running, no check engine lights, but van shuts off. This has happened a dozen or so times in the last few weeks. Took the van to local shop for diagnostic test. No codes appeared, tested fuel pump and egr value, not problems there. Mechanic unable to detect issue. I've noticed other complaints online and a recall for 2010 Chrysler T&C vans, but not my vehicle (built on 9/26/2012).
Van unexpectedly shut down completely. Idle at red stop light, noticed traction control sensor was stuck on even though road conditions were normal, no rain, no snow so didn't think much of it. Seconds past, stop light turned green, went to drive via giving the car gas and nothing happened, brakes weren't being recognized, steering was extremely tight. Realized at that point that the van completely shut down (in drive! ignition on!) was able to coast to the side. Turned ignition to off, restarted. Now afraid to drive because I don't understand what happened. I could have totally been rear ended since this happened so suddenly. I was lucky to not be on a major street or roadway. Now I am getting no answers from Chrysler Corp. I feel its part of this revised L25 recall I seen on NHTSA.
A D V E R T I S E M E N T S
- Greenwood, IN, USA