This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and country. The contact stated while driving at various speeds, the vehicle jerked and stalled without warning. The vehicle was towed to hatfield used car center (1333 automall dr, columbus, oh 43228; 614-922-1333) and the contact was informed that the vehicle received unknown repairs. The contact stated that there was a misfire in the engine and that the fuel system was defective. The failure recurred several times with the with the check engine warning light illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Upper top engine camshaft rollers are defective also electronica fuel injection problems followed by faulty dash temperature gauge also driver side seat has a defective left side motor with faulty seat belt holder
My van needs a new tipm. This is a recall for some Chrysler vehicles under P54/NHTSA 14V-530. Why does this not include all Chrysler vehicles? the van starts intermittently. Sometimes without issue other times takes minutes and several attempts.
- Omaha, NE, USA
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When we are driving on streets, the power shuts off. I can barely pull over since the power steering shuts off. There is no lights or anything. Car must be shut off and turned back on to fix the problem. I have 2 children under 2 and I am so worried about getting rear ended. Luckily it's never happened on a highway. The dealership basically said it's not their problem. Mechanics cant figure out why it shuts off. It only happened once when we bought it in the fall. Now that its warm it happens a lot
Was on my way to work and when I had stopped at a stop sign the engine shut off. I had not touched any button or anything else. If this were to happen while someone was driving it would be a very big issue.
While driving even a slow or fast speeds it happens. This has been going on for months no warning the car will stall.. I lost power steering that is how I know the car had stalled. Then another time I did not go any where when I hit the gas again the that is how I knew the car stalled. It is a very dangerous thing for the car to be doing I have brought it to my mechanic on many occasion can not seem to find anything wrong
The contact owns a 2012 Chrysler Town & Country. The contact stated that an abnormal ticking sound could be heard coming from the engine while driving at various speeds with the check engine warning light illuminated. The contact took the vehicle to be inspected by an independent mechanic who linked the failure to NHTSA campaign number: 11V487000 (engine and engine cooling) however, the vehicle was not included. The vehicle was not repaired. Neither the manufacturer nor the dealer had been notified of the failure. The failure mileage was approximately 140,000.
I will be driving the van and it will randomly shut off it only dose it at low speeds at like 20 -40 but I lose power steering everything until I put it in neutral and start it again.
I have an additional complaint: 11286310. Traction control and ABS system deactivated while driving around town. Engine cut off while driving, speedometer dash cluster stops working while driving, with children in vehicle (minivan). U110A dtc. Network, mfg, fuel and air metering fault. Driving safety issue.
I purchased my vehicle in March of 2016 for the purposes of transporting 2 disabled family members. First, check engine light was coming on and stated that the crankshaft sensor we're not working. When I would drive while driving my vehicle would just shut off I feared getting hit by other vehicles. Then the fuel pump relay would stay on after shutting vehicle off until it would drain the battery. After, now my vehicle cranks but doesn't start at all. This is a hazard and dangerous what I am afraid of is that this is a common issue with these vehicles and the issue has not been looked at by the proper department or authority. I also brought this issue to Chrysler where I purchased the vehicle and they said they can not assist with the issue and no recalls have been put in place my vehicle has been parked for 5 months now.
2012 Chrysler Town and country complaint 2/2 vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed. The lights would kill the battery despite being left in off position. The vehicle currently was taken to the store for the change of a tipm due to smelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like October. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuous draining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me I have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me I can not fix the oil leak thing and drive it topping of the oil and checking it daily.
While in motion on a freeway at freeway speeds my van just stalled. The traction control light came on first and then it just stalled. Luckily I was able to pull over safely. I called for a tow because the van would not start after that, it just kept cranking and would not turn over. The repair shop was able to start it the next day and saw a code P061C. Which means it would be 5 different problems. They are keeping it to drive it and hopefully get it to stall again. This is a major safety issue, what if my kids with with me and we crashed. How many complaints will there be before someone steps in to fix this problem. There have numerous complaints for this same issue. Hopefully something is done before someone dies.
After receiving multiple check engine notifications for "engine misfire", the dealership determined that all the lifters needed to be replaced. We had the work done, and 1 year later the same codes have returned.
The contact owns a 2012 Chrysler Town and country. The contact stated that the front end of the vehicle made a lot of noise when at a stop. The vehicle was taken to an independent mechanic who diagnosed and replaced the flywheel that was cracked. The contact was uncertain if the dealer was contacted. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 130,000.
The contact owns a 2012 Chrysler Town and country. While operating the vehicle, the check engine sensor illuminated and smoke was present coming from the engine compartment. The contact stated that the engine overheated and the vehicle began to shake and vibrate. The manufacturer was notified of the failure and did not assist. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 168,000. The VIN was invalid.
Multiple times the vehicle has stalled and completely shut down while in use. My father had it stall twice while on the freeway at freeway speeds. I have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward. We also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running. We had to park, turn it off, and restart the vehicle which cleared the issue in that moment. This is extremely dangerous as the vehicle completely turns off while you are in the middle of using it! we have our babies in these vehicles while we are using them! I have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work. This is unsafe and needs to be investigated as a larger issue with this vehicle. I'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.
A D V E R T I S E M E N T S
- Columbus, OH, USA