2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,695 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler Town & Country engine problems

engine problem

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2012 Chrysler Town & Country Owner Comments

problem #12

Jun 112020

Town & Country 6-cyl

  • 138,000 miles

A D V E R T I S E M E N T S

I will be driving the van and it will randomly shut off it only dose it at low speeds at like 20 -40 but I lose power steering everything until I put it in neutral and start it again.

- Green Bay, WI, USA

problem #11

Jan 282020

Town & Country 6-cyl

  • 150,000 miles
2012 Chrysler Town and country purchased second hand at 84.000 miles vehicle started then following at 86,000 miles. Lights sensor would activate lights without input from remote or driver. Then the lights stopped sensing when to change and has to be activated in manual. Vehicle windows would not remain up and locked when manually inputted to do so or activated to do so with remote. Interior lights would randomly switch on and run the battery dead. This resulted in many jumpstarts. Vehicle began to use fuel like $30 weekly with normal driving of my family to $30 every two to three days with no charge in driving. This increased when the family needs to drive increased to almost $20 daily. Vehicle would not accelerate on an incline would stay at 30 mph despite you pressing the gas and it woul rev. Vehicle would decorate and accelerate on its own merit, one could press the gas and it wouldn't increase going up an incline causing any to maneuver around you to avoid collision and the it would accelerate on its own merit. Vehicle lift gate would not remain locked when secured whether by remote or manual. Lift gate also stopped sensing and has almost locked my small disabled a children in between where it closes. Vehicle lights would stop working with sensing in the auto mode. Have to manually use them then internal lights would come in and kill the battery. The signals in the dash had major malfunctions you would get the airbag, check engine and various lights intermittently flashing. The driver side seat would not work as you change a fuse it would blow. The passenger doors would not lock with remote input or manual lock door can open when driving. Rear windows would open on their own merit usually causing animal to get in. The car fuel pump would not stop running until the battery died or the terminal was removed. The screen said display is hot.

- Manchester, CT, USA

problem #10

Jun 232018

Town & Country 6-cyl

  • 62,000 miles
I was traveling this Saturday on the highway. The cruise control was set at 72 miles per hour. The car was in a severe downpour. I disengaged the cruise control with the brake pedal and reduced my speed to 45 miles per hour. Visibility was limited. I was looking for an exit to pull over and wait until the thunderstorm had passed. Since I was not using the cruise control, I pressed the stop button. Then I pressed the on/off button. The cruise control light on the dash did not disappear. In was concentrating on driving, staying in the lane and away from other traffic. The downpour was intense. I pressed the on/off button a second time. To my amazement and concern, the car entered overdrive and began increasing speed rapidly when I was trying to maintain my bearing and slow reasonable speed. I am an experienced driver. Any other person would have limited control of the vehicle. Quite possibly, running off the road into a ditch or tree. I sincerely believe a recall should be issued by the car manufacture to correct the severe defect. This episode clearly had my attention.

- Bluffton, SC, USA

problem #9

May 132018

Town & Country

  • 77,736 miles

A D V E R T I S E M E N T S

Driving vehicle 45mph on leveled road, vehicle jolted, engine disabled and shut down in motion on highway causing traffic backup. Try to turn vehicle back on and ignition restart was disabled. Power remained. Neither key or key remote would restart vehicle.

- San Antonio, TX, USA

problem #8

Nov 162016

Town & Country

  • 67,000 miles
On November 16, 2016 I was driving my wife's 2012 Chrysler Town & Country back from school on the NJ parkway using the cruise control function. As I approached the back of a slower moving semi-truck I pushed the off button for the cruise control as I had normally done in the past. The van did not stop its speed. I pressed the brakes which is another way that the cruise control turns off, that did not work either. I was slamming on the brakes coming up on traffic at a high rate of speed and as the brakes slowed the car the accelerator would hasten my vehicle back to the speed that the cruise control was set at. It was the scariest moments in my life. I had used my quick reflexes to pull over to the side of the parkway, but the van's engine would not stop accelerating. I finally got the van slow enough to put the emergency brake on while my foot was on the regular brake, but the cruise control was still accelerating the engine. I then turned the vehicle off when the van was stationary. A few minutes later I turned the van back on to see if the cruise control was still malfunctioning and it began to accelerate again. I waited until I heard a noise in the engine that sounded like a switch turning off, I then turned the vehicle back on and the car acted normal. I had a scheduled appointment with pine belt Chrysler Jeep service set for November 23, 2016. I dropped the vehicle off in the morning to be examined, but unfortunately I had a wake for my grandmother who passed away that week and they did not get to even look at the cruise control issue. I took the vehicle back and inertia set in over time, plus they were going to charge me a diagnostic fee to look at the car malfunction. I did not bring it back again for that service since money was tight at the time and I have not tried to use the cruise control function in the car since that almost deadly time.

- Toms River, NJ, USA

problem #7

Jun 202016

Town & Country 4-cyl

  • Automatic transmission
  • 64,000 miles
The contact owns a 2012 Chrysler Town and country. While driving 70 mph with the cruise control engaged, the vehicle began to accelerate independently without warning. The contact stated that the vehicle accelerated up to 90 mph. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000. Updated 08/02/16 after several times of pumping the brakes the cruise disengaged and the car slowed down. The remainder of the trip the consumer did not use the cruise and the car handled without any further problems. Chrysler representative stated under no circumstances should the consumer drive the car until further instructions. No further instructions or calls from Chrysler. Updated 6/19/18

- Farmington, MI, USA

problem #6

Nov 082015

Town & Country

  • 52,000 miles

A D V E R T I S E M E N T S

Vehicle dash power cycled, all alarms came on, gauges stopped working, A/C quit, windows will not work, windshield wipers will not turn off, turn signals quit, cruise quit, power doors will not open, radio/entertainment system failed. "no bus" displayed on evic (dash). This has happened at startup and while driving streets or highway speeds. Pulling battery cables off to reset does not work. Problem just seems to clear up on its own.

- Cypress, TX, USA

problem #5

Sep 272015

Town & Country 6-cyl

  • Automatic transmission
  • 63,600 miles
The contact owns a 2012 Chrysler Town and country. While driving approximately 45 mph, the vehicle independently accelerated to approximately 80 mph without warning. The contact's wife depressed the brake pedal to slow down the vehicle, but it became uncontrollable and would not slow down. The contact reached over and turned off the engine. The vehicle was coasted to the side of the road and restarted after a few minutes; however, the engine rpms immediately increased to 4,000. The contact disconnected the battery and reconnected it after about one minute. The vehicle restarted and the failure did not recur. The failure was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 63,600. Updated 12/01/15; updated 4/10/18

- Lexington, MO, USA

problem #4

Oct 292014

Town & Country 6-cyl

  • 51,000 miles
Upon accelerating from a green light, the rpms jumped as if I pushed the peddle to the floor. As soon as I touch the accelerator this happened so I let go of the peddle and the RPM continued to rise and the car continued to accelerate. I slammed the breaks and for a few moments I was using the breaks to fight the acceleration of the vehicle. After about 20 seconds of this accelerating the problem stopped on its own and I could take over control again. This same thing happened again on November 15th and on this day it occurred multiple times.

- Hampton, GA, USA

problem #3

Oct 012013

Town & Country 6-cyl

  • 32,000 miles
1 week after I bought my van the car started vibrating when the vehicle was stopped (waiting at the light). I went to the dealer to ask them if there was a recall for this problem they first say that there was no problem and then I read that there was a recall for some vehicles having debris on the engines, so they replaced half of the heads in the engine. The vehicle stopped vibrating, but then I notice that when speeding or slowing down the vehicle does not responds to the change in gears or isn?T accelerating like it should. Also while coming to a stop the transmission would not downshift causing the car to lunge forward. It would vibrate when coming to stop.

- Mcallen, TX, USA

problem #2

Mar 132014

Town & Country

  • 57,000 miles
As I was driving down the highway at approximately 70mph, my vehicle lost all power. It was so abrupt that it felt as if I had been rear ended. I had no power steering, and all electrical components of my van shut off. I attempted to steer towards the shoulder, and my van regained power. The dash lights flashed twice and then I had full power. The van then again had all lights shut off and it shut off. This second occurrence was quicker than the first, and the power flashed back on after a few seconds. I exited with the van off the highway and had it towed. The dealership drove the vehicle, but was unable to replicate the problem so they could not repair it. They do not know why it happened or if/when it will happen again, but they are unwilling to purchase the car back from me.

- Olathe, KS, USA

problem #1

Sep 142013

Town & Country

  • 10,000 miles
The contact owns a 2012 Chrysler Town & Country. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also mentioned that the failure recurred several times. The vehicle was not repaired or diagnosed. The manufacturer was contacted about the failure. The failure mileage was approximately 10,000.

- Eastlake, OH, USA

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