This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is my third complaint of this issue, and its 7th occurrence. First time at dealership they could not find problem, only tested battery and said it was good and sent me back on my way. Second time at dealership, they think they found the problem and put in an entire new wireless ignition module and two new sets of keys, go to pick it up tonight all *fixed* and its dead...again...same as before.. 7th time in two weeks, third time at Chrysler dealership. Car will not start, no power, no nothing, no attempt. Everything is turned off nightly, all interior lights, cabin lights, radio, nothing plugged in locked and checked and dead in the morning. Why must I keep going through this. How many times am I going to be stranded and sit and wait hours to be towed and go through this over and over again"?? this is a safety issue, what if next time I am stranded with my young children? but Chrysler can't find anything/"
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.... updated 03/19/15 updated 03/31/15
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) however, the parts needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available for several months. The contact stated that the dealer disconnected the rear quarter vent window switch. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the issue. The contact did not experience a failure. Updated 4/13/15
The contact owns a 2013 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Delcre, OH, USA
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The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The dealer stated that they were to disconnect the switch, but were unable to confirm when the part would become available for the remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
This is the 5th time in less than two weeks!!! how many times is this going to happen" it has already been to Chrysler who somehow can't find anything wrong!! on its way getting towed again back to the dealership. 5 times the battery has died for no apparent cause. Of course I am not over paranoid and go through the trouble every single time I am done driving to turn off the interior lights, turn off the radio wait for every single light to turn off and take pictures of all lights off and guess what...dead" but the battery tested fine according to dealership and found nothing on the scans. When they jump it, lasts for less than 24 hours, when they charge it, lasts for 4 days each time. Wont start, no electrical, nothing turns on, fob don't work....awesome! hope Chrysler is enjoying footing this bill for towing, labor and rentals every time cause I certainly am not enjoying missing work, endangering the welfare of my children in the middle of winter, being stranded at hospice and every minute so they can tell me they can't find a problem!!!!!
The contact owns a 2013 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact did not experience a failure.
TL- the contact owns a 2013 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available for the recall repair. The manufacturer was not notified of the issue. The vehicle was not repaired. The contact had not experienced a failure. Djr updated 02/18/15 updated 6/11/2015
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure. The VIN was not available.
The vehicle would not start, no lights, no power, unable to unlock/lock with fob. (nothing was left on in vehicle or plugged in). Fully charged battery to 100%, drove next two days with no problems. Bluetooth stopped working and connecting, buttons failed to respond, power seat on driver stopped working, power slide door on passenger stopped working. Battery died again, this time able to get lights, but not start. Chrysler jumped the vehicle, left running to charge. Drove 5 hours straight home and parked, ensured everything was turned off and locked. Next morning, battery dead again, no lights, power but static sound coming out of all speakers in the car. Chrysler towed car. Ran scans /diagnostics, claim to find no problems but cannot identify what caused static to come out or why other electronically equipment failed. Their claim is they used the only authorized battery scanner for Chrysler which triggered no problems with battery or electronics.. still in shop again. 3 dead batteries in one week.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact stated that the part needed to perform the recall repair was unavailable for NHTSA campaign number: 14V234000 (electrical system). The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/24/15 updated 6/22/2015
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact stated that the part was not available for several months to service the vehicle under NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer, who disconnected the rear quarter vent window switch until the part became available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the delay. The contact did not experience a failure. Updated 03/16/15 the consumer stated the vehicle was repaired. Updated 06/18/2015
A D V E R T I S E M E N T S
- Fredericksburg, VA, USA