This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Van stalls while moving on city streets. Dash cluster lights up then shuts down, loss of power, steering, braking. Sometime restarts on it's own while still in gear, if coming to a complete stop, must put in park to restart. This is the third time reporting it to the Chrysler dealership with no resolution. This problem has been reported to NHTSA several times involving the Chrysler Town and country. Why has NHTSA not demander a recall...these vehicles are unsafe to drive!!!
Takata recall: My car has been dying overnight, even with a brand new battery. I took it to a mechanic to get fix and they told me it's a computer problem that's been happening with all Chrysler vans with a 3rd row seat that are 2014 and older. They claimed it's a censor that's draining the battery overnight (the car went through 3 battery in one month). They also said that only Chrysler dealership can fix it (usually by updating the software) but they charge $150 an hour for it.
Problem consistently cranking car. Dealership diagnosed need for new tipm system. This car is only 5 years old! we drive it because our monthly payment is $260!! $1340 to repair a fuse box is insanely expensive. Especially for a one income family of 5. this pricing is inflated and not affordable.
I have major electrical issues with my van that involves several components including my airbags. While driving down the road the wipers operate uncontrolably several warning lights come on including the airbag light. The blind spot indicators and park assist and traction control ABS is all unavailable at the time of it acting up. I have taken it to several dealerships all Chrysler and none of them can diagnose the issue. The vehicle acts up no matter what it is doing whether it is driving down the road or stationary. This problem has been going on since it had 41,000 miles on it and sisnce I purchased it used with 41,000 miles on it. I have talked with Chrysler headquarters and they will not respond to me by email or phone call at this time. They initially talked to me and said they would be of no financial assistance to me because the factory warranty is up, and not they will not respond to my calls or emails.
- Harvard, IL, USA
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Fuel pump not working correctly, not shutting off, not starting, I search online and found the exact same problem. Recall R09 / NHTSA 15V-115 for Chrysler, Dodge and Jeep vehicles but recall is only for Dodge and Jeep. (not Chrysler.)
I was driving with my three children in my 2013 Town & Country in September 2017. We were headed to the dealership because the battery light was illuminated, and the car gradually started losing electrical functions and would not accelerate past first gear. The van then died on a busy four-lane road (shelbyville road in louisville) and I had to get out and push it in the rain to a parking lot while my wife steered. I had the car towed and the dealership diagnosed the problem as a faulty alternator. My car had 48,000 miles at the time. Now at 58,000 and eight months later my alternator is starting to fail again and I will have to have it replaced. It is my understanding that the 160 amp Town and country 3.6L engine alternator has the same components as the alternators in 2010-2014 Chrysler 300, Jeep and other models that were part of a NHTSA recall. The Town and country just has a different housing and orientation. I feel that these models also should be recalled.
Totally integrated power module (tipm) malfunction causes the fuel pump to fail to start or run. The internet shows this is a common problem with these vehicles. Has almost left my wife stranded in bad parts of town.
On 6/3/2018 @ 2:40 pm, while driving the van, rolling window down, sparks flew from driver door panel, smoke filled car and fire in door panel. I pulled over, used a rag to open door and jumped out and called pg county fire and ems. Fire and ems arrived and extinguished fire. Car taken and parked in our driveway. Made phone call to Chrysler on 6/4/2018 @ 12:40 pm. Case number assigned #34468100. Told by Chrysler rep someone would contact us by Monday, 6/11/2018. * (recall related incident)
Air bag light comes on randomly. Even after service, air bag light remains unpedictable. This is a serious safety issue that has been reported by many owners which Chrysler needs to resolve asap.
I believe I have a faulty tipm, you know that part that many, many other drivers have dealt with but you refuse to do a recall on! I was driving and the traction control light turned on, my brake lights were flashing and my drivers side passenger power door said 'function not available' when I tried to open it. After driving around the corner I felt the car bog down (almost felt like it went into overdrive) so I pulled over and turned the car off. It would not turn back on. The engine would not turn over. The heat turned on by itself, the engine light, airbag light, electronic throttle control, and battery lights all came on and stayed on. My husband had to come jump me and I only made it a few blocks for it happened again. My husband thought it was the alternator due to the headlights and dash lights flashing so he took it out to get tested. Tested fine. Tried the battery and it was drained. Replaced the battery today and the battery light has stayed on. We drove somewhere and it bogged down and sensor lights turned on. It got to the point that it wouldn't even stay on when jumped, doors wouldn't open, I couldn't even lock/unlock it. My husband is beyond frustrated with this. I do not feel safe driving the car again even after we figure out what's going on and fix it. Thank goodness it never 'stalled' when I was on a major road/freeway with my 3 kids. This is completely unsafe and needs a recall and to be fixed! I shouldn't have to pay $1,200+ because of a faulty part my car was built with!
I was driving my family home from vacation in Florida and while we were on the interstate in New York my Town and country lost all power, almost causing an accident. The red battery light along with ABS, traction control and engine light all came on and the vehicle would go any faster than 20 mile per hour.I was able to get off an exit and found a near by advanced auto and had the battery and alternator tested. Both tests came back ok. Started back for home and while driving again the car experienced the same issue.
Driving my vehicle and all the yellow and red light indicators on the dash appeared. Stopped and put it in gear and electric side doors and back hatch would not open. I then turned it off and when I went back to turn it on it would not do anything. Waited 10 min and it turned on with the engine light on.
The contact owns a 2013 Chrysler Town and country. While driving 50 mph, the vehicle shut off without warning. The contact pulled the vehicle over to the side of the road and turned the ignition off. When the vehicle was restarted, it performed normally. The contact drove the vehicle to the dealer (carman Chrysler Jeep Dodge, 196 S dupont hwy, new castle, de 19720) and was informed that the failure would have to occur in their presence in order to assist. The manufacturer was contacted at 800-992-1997 and stated that the failure would have to occur in the dealer's presence. The failure mileage was 16,000.
The. Car had electrical failure started with the left frontbturn signal. Next mynradio would shut down and restart on its own. Then the radio shut down and I has to restart it. Next the dashboard would light up the ABS system or engine light and then cut them off. Next it shut completely down while I was parked. It was cold that say and a boost started it up. Next it shut down whlle I was driving a car full of children home from school. It lit up each warning light and shut down. It would not start with a jump. I had the battery and alternator checked by a specialist who approved both. Now after owning this van after 9 months im ready to send it back. I should also mention that the right passenger door will refuse to open by switch.
The car shuts off while driving. I lose power steering, all electrical, the engine dies. I have to put it into neutral and restart it. This has happened multiple times. Once on the highway. The other three times were street driving. Chrysler had my vehicle for 6 days and couldn't find and issues with it. Always happens when in motion.
The contact owns a 2013 Chrysler Town and country. The contact experienced an electrical failure that caused the instrument panel gauges to display inaccurate information. There were no warning indicators illuminated before or after the failure. Cueter Chrysler Jeep Dodge Ram (2448 washtenaw ave, ypsilanti, mi) was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 58,000.
A D V E R T I S E M E N T S
- Lewisville, TX, USA