This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler Town and country. While driving at various speeds, the accelerator pedal was depressed but the vehicle failed to accelerate and the interior lights failed without warning. The contact stated that on a separate occasion the lift gate button was depressed but the lift gate failed to close and had to be closed manually. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,555....updated 02/03/16
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.....updated 11/02/15 the consumer stated the issue was resolved. Updated 11/05/15
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure except for the rear window being inoperable due to the switch being disconnected.
Wipersand headlights came on by themselves and cycled about four times and then went off. We were driving down a smooth road, clear day, temperature was 80 degrees. Wiper and headlight switch were set at "auto". a few days later same thing happens. Take it to dealer and they state it's the tipm which is replaced for the first time. A month or so later, we are in a bad rain storm and the wipers (in auto) do not come on. When switched to manual, there is only the slow speed available. To shorten the story the van has been back to the dealer four times for the wiper/headlight problems plus a few other problems. It is again at the dealer for -you guessed it the wipers/headlight issue. The dealer is going to put in the fourth tipm in less than the two years (Oct 2013) we've owned it. I've been waiting over a week to get the van back and I'm told there is a nationwide shortage of tipms. Other maladies include the van being totally dead because the main power panel on the left wheel well was corroded. I too am waiting for the qtr window switches. I'm told there are two colors - green and blue. Chrysler has the green switches for lower level models. The high end vans need the blue switch.. if it was not for the stow & go seating feature we were going to by a Honda Odyssey. I feel ripped off after spending $39,000 for the vehicle.
- Chesapeake, Va, VA, USA
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The contact owns a 2013 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in September of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. While driving 15 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was towed to a dealer where it was diagnosed that the totally integrated power module (tipm) needed to be replaced. The vehicle was not repaired due to parts being unavailable. The manufacturer was not notified of the failure. The failure mileage was 16,000.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. MA 10/22/2015
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I have a 2013 Chrysler Town and country van. It is specially equipped with a lift and hand controls due to my being a disabled driver. On August 7. 2015, me and my family were heading home to West Virginia from New York, and the van stalled. We waited for about 30 minutes and it started up again. We went on our way for a while, and had to stop for gas. When we tried to start the engine, nothing happened. It was dead, long story short, we called a wrecker and had it towed to a local Chrysler dealer and had to rent a car to get back home. We called the dealer a few days later and it turns out the problem is the tipm device which is the computer system that effects the whole vehicle. The dealer has had the van for 3 weeks now, waiting for the part to arrive. After extensive research, I have discovered there is a national backorder for this particular part, and there is actually a class action suite against Chrysler for this same problem. I'm just curious to know why, if this is a known problem, why are they still installing these devices knowing they may ultimately fail. As I said in the beginning, I am a disabled driver, now without my wheelchair accessible van. So I am having to depend on my elderly father to get me to and from work. It is very frustrating to say the least.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was not available. The dealer was contacted multiple times. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. The contact had not experienced the failure. MA 10/5 the consumer stated the vehicle was repaired. Updated 01/26/16.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The dealer advised the contact that the part needed to do the repair was not available and that there was a backlog. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The vehicle was not repaired. The contact had not experienced a failure. MA 10/22/2015 the consumer stated the defective part was replaced on September 30, 2015.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Sheffield, PA, USA