This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I bought this vehicle from A from a used dealer as is, the passenger restraint indicator on the dashboard comes on and off, the tire pressure warning indicator, even after proper inflation will not turn off and the passenger head restraint popped out forward almost a year ago.
The contact owns a 2014 Chrysler Town and Country. The contact stated that the third-row passenger-€™s and driver-€™s side seat belts were not sitting across the passenger's chest correctly. The seat belts were mounted from the front of the seat rather than mounted from behind the seat. The dealer inspected the third-row seat belts and was unable adjust the seat belts. The manufacturer was made aware of the failure. The failure mileage was 118,861.
While the vehicle was in motion, the buckled seat belt on the passenger side third row seating locked in place as my autistic grandson wrapped it around his neck. I looked in the rear view mirror, pulled to the side of the road which luckily happened to be a Toyota dealership. The employees in the shop could not unbuckle the belt and as my grandson was already turning blue they had to cut the belt free from him. He was left with bruising around the neck but had I not seen him in time I feel he would have been strangled to death. These long belts from the upper part of the vehicle are a hazard for children.
Airbag dash signal intermittently illuminates. It seems to be related to a sensor in the driver seatbelt. Was given an estimate of $375. It chimes when I turn the wheel. I'm not confident that the airbag will safely deploy if in an accident
Twice this year, air bag indicator illuminated on dashboard. In January, the passenger side seatbelt assembly needed to be replaced. Now in Sept, the airbag indicator came on again. This time the seatbelt and wiring assembly needs replaced on the driver side. The repairs to these safety features are costing >$1200 this year. The vehicle is 5 years old.
- Brecksville, OH, USA
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The transmission cooling lines are leaking. While traveling daily to work on many occasions, my lights in the dash, my radio and all power up front would go off while driving and just recently while parked. Oil filter housing assembly is leaking. Had to replace the full oil filter housing assembly and int manifold set. Twice, as the vehicle has been in motion, the engine has stopped and the ability to steer is gone. The radio has stayed on. Both instances have happened at 25mph or less, thankfully!
The driver's seat belt spontaneously unbuckles while driving. Even after latching it securely, hearing a 'click' and noting the absence of the driver seat belt warning, it has come unbuckled spontaneously which triggers the seat belt warning. This has happened dozens of times and we are having to replace the seat belt as a result. Note: Although this vehicle is a 2014 model year, it had less than 17,000 miles on it when we purchased it and immediately noticed this problem. That was in October of 2017.
A couple months ago, the SRS light started coming on intermittently. The light comes on randomly, while driving, while parked, while making left-turns, while braking, while accelerating, etc... because no accident had occurred, I assumed it was faulty connectors that may have gotten wet, so I brought it into an auto shop. They pulled the historical codes, since the light wasnt on at the time, and it says it is a driver side belt tensioner issue. I have 68,000 miles on our van so I had hoped the dealer I bought it from would have some good news (maybe it is covered under warranty) - its not. Reading online, it seems this may be a common issue with some Town and country mini vans, so I figured I should report as well.
The outboard seat belts in the third row are installed too far forward. They do not lay against the passengers chest and do not fit car seats/booster seats properly. This is a huge safety concern and a very disappointing discovery after we purchased this minivan. This is a design flaw.
The second row passenger seat belts did not lock in a severe front crash resulting in severe injuries to the two passengers seated there. The right passenger hit the rear of the front passenger seat resulting in broken sternum, ribs and some internal injuries. The left passenger slid forward and received shin damage cracked sternum and severe whiplash. We were hit by a sideways sliding trailblazer that had lost control on a two lane mountain road. We were traveling approximately 30mph( our car eastbound) and the sideways sliding car(westbound) hit us at approximately 50+ mph...updated 03/01/17
My 4 year old child was buckled in his booster seat when the seatbelt locked as he buckled which then let to him being tangled around the neck since it was in the locked position the only way to release is to completely retract or cut being he was being strangulated the only way was to cut the belt. All vehicles need to have an emergency release or some sort of release. If I didn't have a pair of scissors it could have been a seriously bad situation. Not even sure of the purpose of the locking when fully pulled out as a safety feature.. the middle buckle has a release to fold the seats back.. why aren't all seats belts like that? I found hundreds of post about children getting tangled in locked seat belts.. it's dangerous and needs to be addressed! I was parked when this happened in a very rural area 20 min for local ems or fire departments. It's a scary situation and could simply be resolved by adding an emergency release of some sort! of course the cost of replacing a seat belt is mild compared to a life of a human but still it could be prevented 100% by an emergency release.
The contact owns a 2014 Chrysler Town and country. The contact stated the seat belt was jammed in the latch. The seat belt was able to be unlatched from the vehicle; however, upon inspection, there was a tear in the seat belt. The vehicle was taken to the dealer where it was diagnosed that the seat belt was torn and the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,368.
The contact owns a 2014 Chrysler Town and country. While driving at various speeds, the security light illuminated. As the contact attempted to exit the vehicle, the alarm sounded intermittently. In addition, the contact stated that the seat belt warning chimed without a passenger in the seat. The contact then stated that the push to start failed to operate intermittently without warning. The vehicle was taken to a dealer where it was diagnosed that the win node needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 400.
A D V E R T I S E M E N T S
- Sacramento, CA, USA