This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was running perfectly at 70 mph on the highway and engine cut off without any warning or indication of poor operation, resulting immediate loss of power steering and loss power brakes. This has happened twice in 12 days on Nov 14 and now Nov 26 while driving to whole family to thanksgiving. Mechanic has not been able to duplicate the problem. Very scary. Car has 76K miles. Car will start right back up after 20 min and run perfectly fine. Car has been well maintained with extended warranty.
The car has 25,000 miles on it. Starting out from my house down a hill the power steering and brakes were not working as apparently the engine stopped. I restarted and drove about 15 miles and was on I-26 in tn at 65 mph and the engine RPM dropped to 0, power brakes and steering were inoperable but I managed to get onto the shoulder but was in a dangerous spot with traffic speeding by. Car would start but I was afraid to drive it ass it was not safe if it cut out again on the interstate highway. Had it towed. Still not repaired and mechanic said it showed a code of both bank sensors. E has not found the problem as of yet but I understand Chrysler has had issues with engine stoppage. This is dangerous as my wife would not have been able to control the hard steering and brakes and likely would have wrecked.
The contact owns a 2015 Chrysler Town and country. The contact stated while driving approximately 60 mph, the vehicle shutoff causing the power steering and power brakes to cease operation. After gaining control of the vehicle, the driver was able to stop the vehicle. The vehicle was towed to the local the dealer umansky Dodge Chrysler of charlottesville located at 960 hilton heights rd, charlottesville, va 22901, who diagnosed the vehicle and stated that the PCM was defective and needed to be replaced. The PCM was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 74,500.
The contact owns a 2015 Chrysler Town and country. The contact stated that while the vehicle was idling at a drive thru, the accelerator pedal was depressed and the vehicle failed to respond. The driver stated no warning light was illuminated. The driver was able to drive to a nearby parking lot and park the vehicle. The driver called the contact so he could continue driving the vehicle to their residence. The contact stated he then experienced the failure himself and also stated that the check engine warning light was illuminated. The vehicle was not drivable. The contact called arrigo Chrysler Dodge Jeep Ram sawgrass located at 5901 madison ave, tamarac, fl 33321, (954) 515-5800 and were made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V461000 (power train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 110,000.
- Deerfield Beach, FL, USA
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The vehicle stalls and all electrical turns off when driving. When the vehicle is in motion and slowing down to make a turn the vehicle stops running and the whole electrical system turns off so there is no power steering, no brakes, the whole electrical system fails. The stability control light comes on after a few seconds and stays on until you pull over turn the key off and then back on. The vehicle restarts after you do this but it has happened 4 times in the last 3 days.
Car wonts start has a flashing check engine light and a lighting bolt on car has don't this like 10 times now. I have researched and I seen they had a problem with this same problem once before.
This car is a melon. It is less than 4 years old and in the past six months I have had two major issues. The transmission died and there is a recall on other Chrysler Town and country's for this same problem but not my car. Now the electrical control unit that controls all the actions of the vehicle (wipers, turn signals, etc) has died and has to be replaced.
While driving my car will seem like it pushes back as if the shifting gear is hold back. Now it started shaking to as I sped up on the interstate to the point were I could not put my foot on the gas. The shaking last about 5 minutes and check engine light is on. It also did not want to start right away.
On one of our last visits on June 12, 2019, I took my vehicle in because it was making an awful whining noise and jolting when accelerated and when I would brake it would shake. Upon inspection the dealer informed us that the whining and jolting was due to the transmission failing and needed replacing through warranty. They also told us my automobile was shaking when braking because it needed new brakes, which were not covered by warranty. I declined the replacement service for the brakes due to their excessive fees upward of $800. We picked up our vehicle on June 25, 2019, after the transmission issue was addressed. We then visited an auto brake vendor and they informed us our brakes were still good and didn't need replacing, not what the dealer told us. So we drove our car for 2 months with an unknown shaking when braking. Come August we begin to notice the vehicle jolting a bit again when accelerating. On August 28, 2019, while driving the vehicle with my 4 kids in it after school, the brakes gave out it; took me pressing the pedal to the bottom to finally get the car to stop, nearly missing the car in front of us. I pulled over immediately and called the dealer because I knew this was not a simple brake pad issue. The dealer told me to take the car to them immediately. When I arrived the service attendant informed us that the vehicle needed to be inspected which would probably not be until the following day since it was later in the afternoon. The following day I was informed by the dealer that the vehicles brake booster had failed and that the transmission and engine head bolts were broken. How is it that the transmission head bolts were broken when they had just reconstructed it 2 months prior and why was the braking issue not correctly diagnosed during that same June visit instead of trying to sell me overpriced brakes and putting my family in danger.
In June the engine had to be replaced in my vehicle. In may, the oil container was replaced. Now in September the transmission is being replaced. Last year sometime, there were electrical issues addressed. Now the air conditioning in the back of the vehicle does not work. It seems we are totally rebuilding the Chrysler Town & Country 2015 all at substantial costs to me. While they are putting in a new transmission, they tell me that they are too busy to check the electrical issue and the air conditioning troubles. Yet I waited for nearly a month for a westchester dealer to replace the engine and they did not honor my additional insurance by giving me a rental vehicle - so I had no transportation. I have had a horrible time with the troubles, inconveniences and costs. Don't I have any rights here? I was driving my vehicle on narrow streets in a busy resort area - thank god it was very early in the morning because the car just stopped running with no warning. This turned out to be transmission on Sunday morning labor day weekend! I am still in the resort area paying for housing while they "fix" my transmission. Parts were to arrive yesterday Sept 10th but didn't arrive until early this evening. They are not sure they can have it fixed by Friday Sept 13, 2019. Last summer the electrical stability went bonkers. That was another issue. Also my vehicle keeps going down in value. I owe more on it than it is now worth. Documentation is with my vehicle which is currently undergoing transmission repairs. That is documentation of all of these repairs since making this purchase less than 18 months ago.
1) the automatic transmission is jerking when it switches to another gear at speeds less than about 40 mph. 2) the back up camera stopped working right at 35,000 miles.
The contact owns a 2015 Chrysler Town and country. While driving approximately 60 mph, the rpms increased, the vehicle made an abnormal noise, and stalled without warning. The vehicle was pulled off the road and did not move when it was shifted into drive. The contact's vehicle was "pushed" by another vehicle to the contact's residence. The contact called ewald Chrysler Jeep Dodge Ram franklin at 414-427-2000 (located at 6319 S 108th St, franklin, wi 53132) and was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
My car began shaking with acceleration and then with idle. Upon an electrical diagnostic code it was reported a cylinder 4 issue. My van has less than 67000 miles.
Vehicle is only 3 years old and started making a constant clicking noise that would speed up with the speed of the car in addition to that the RPM shoots up butvehicle struggles to speed up, took it in to get looked at, the engine and transmission are going out and is going to cost more to fix than the car is worth. Also the air bag in the passenger head rest exploded earlier in the year while the vehicle was moving and was not in an accident, and the back passenger door will mechanically open but not shut. This vehicle has had an excessive amount of problems for only being 3 years old.
The contact owns a 2015 Chrysler Town and country. While driving 40 mph, the engine seized. The contact was able to safely drive off the road and pulled into a parking lot. The contact called her spouse and they had the vehicle towed. There were no warning indicators illuminated. The vehicle was towed to murray Chrysler Jeep Dodge (15160 us-301 S, starke, fl 32091, (904) 964-3200) where it was diagnosed that a transaxle oil pump needed to be installed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 92,000. The VIN was unknown.
Car shakes hard when applying brakes at around 50 to 70 mph, 1st time into dealer said it was alignment paid for that, 2nd time into dealer said it was motor mounts ? paid for that, still have that problem will never buy Chrysler prod. Again !!!... P S I have my tires rotated and balance ever 5,000 mil.
A D V E R T I S E M E N T S
- Houston, TX, USA