This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have had multiple times when we are driving, and our vehicle shuts off and we lose power steering and power brakes. When the van does come to a stop, we are able to restart it and continue on. There is no warning that the van is going to shut off, it just does it. This is our family vehicle. I have found multiple forms online with customers complaining of the same issue with no positive results from the dealerships.
The engine died while traveling 80mph and power steering stopped. Engine died at a stop light in traffic. No lights display on dashboard and no codes display. Car runs fine after turning off then restarting. This is dangerous and appears common in town and countries. We could have died at 80mph.
The contact owns a 2015 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to two independent mechanics, where it was diagnosed with needing the transmission pump to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train), however the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
My van has a leak at the valve seat in cylinder 1 on the intake side. It has been inspected my a mechanic and available for anyone else to look at it. My car is not old and low mileage. The mechanic said he had someone recently in with the same problem on the 3.6L engine, same year, same low mileage. This causes a problem because the combustion is not properly working in the engine so it has a health hazard for everyone because it has a larger and worse carbon footprint because the engine is not working/functioning properly how the car manufacturers intended it to be. I have searched forums and have found multiple people having the same problem with the cylinders. I believe the problem to be with the engine head because the mechanic said when he fixed the other engine he had to get the head off and get it re-machined. Also people are having the misfire in different cylinder. No warning lights were on before the issue happened.
My Vehicle is no even at 100,000 and there is a ticking noise, I was told it is the rocker arm and lifter, I was told that this is a constant issue with Chryslers and that this happens constantly. I fell like since i am right outside of the warranty by a few months that this should be covered considering i heard a tick before my warranty was up and was never told that is what it was and every time i took it everyone just brushed it off. This is a safely hazard because i was told i have to wait until this gets really bad before anyone can do anything about it cause no one know which rocker arm is messing up. My car can stop or back fire at any point and all I'm being told is i have to wait until it mess up all the way which is not a good thing. It can stop at any point and someone could run right into me. Yes it was inspected by 2 car places, as well as the warranty department for them to tell me this would be covered but cant be until i get it fixed. There are no check engine lights to show this is a issue and i was told that is really odd that they are no signal lights to show there is an issue with the engine. PLEASE HELP!!!!!!!!!
When I accelerate, the vehicle jumps, as if the transmission is slipping. It seems like it does it when it needs to change gears. There aren-€™t any lights on to indicate anything is wrong, however, this problem is consistent and I-€™m scared the vehicle will leave my small children and I on the side of the road
When driving my van it will chug going up hills or faster then 25mph like the transmission is slipping. The seat belt light will appear and say it's not connected when driving have to keep pushing seat belt in to get it to stop saying driver seat belt unbuckled.
The battery and check engine lights are constantly on despite a new battery, new battery cable, and new alternator. The cruise control will randomly stop working. Abs and vehicle stability lights will go on and off. And at times headlights, dash, and radio screen will flicker and lose power making it impossible to see or know what the car is doing. Mechanic has looked at and repaired the car 3 different times and there is nothing identifiably wrong. The car is now unsafe to drive not knowing when the dash will go out, speed will reduce, or lights turn off. It is a hazard to the driver and others on the road.
The contact owns a 2015 Chrysler Town & Country. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact stated that no warning lights were illuminated. The contact stated that the vehicle was able to restart after an hour. The vehicle was taken to a dealer who stated that a repair was a waste of money as no diagnosis or repairs were done. The vehicle was then taken to an independent mechanic who stated that the transmission needed to be replaced. The transmission was replaced however, the failure occurred. The vehicle was taken back to the independent mechanic who then replaced an unknown filter however, the failure still occurred. The vehicle was then taken to another independent mechanic who stated that a thermostat needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
transmission was slipping- Chrysler deal inspected the car and found transmission had low oil pressure due to worn oil pump. they replaced the transmission and oil cooler assemble A recall for a transmission pump seizing causing low pressure has been issued for some Chrysler Town& Country 2015.
The contact owns a 2015 Chrysler Town and Country. The contact stated that while her father was driving 70 mph, the vehicle stalled without warning. The vehicle was towed to the residence. The contact called the local dealer but, the vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The contact stated the failure was like NHTSA campaign number: 16V461000 (Power Train) however, the Vin was not included. The failure mileage was approximately 70,000.
Bought the car new in 2014, (it was the 6th Chrysler minivan I've owned since 1995.) I love these minvans! this one has had an ongoing problem with cylinder #3 misfiring and causing violent shaking (as if it had a broken engine mount). The problem has always been diagnosed and eventually "fixed" by three different Chrysler service departments in nc, fl & va.(the problem occured on various trips). It was usually diagnosed as a faulty fuel injector. Most recently it was diagnosed as a spark plug failure due to a tiny crack in the insulation. They installed a new spark plug, and after leaving dealership and driving no more than 20 miles, violent shaking occured again. I immediatley returned to the dealership. This time #3 spark plug had "exploded" and caused the cylinder head to crack. All previous repairs were covered by the "lifetime" warranty purchased at the time of purchase in 2014. However this time, Chrysler insurance sent an investigator who determined that the damage was caused by the exploding spark plug and therefore denied coverage. The Chrysler service technician said the "PCM" failed, causing the spark plug failure. The insurance agent continues to deny the claim because their policy "does not cover spark plug problems" ! they now want me to pay $2500 for repairs. In all cases, the "check engine light" came on and I would return to a Chrysler dealership to have it checked. Their computer check always defined the problem as being something in cylinder #3, but inconclusive because of no obvious engine symptoms. They would reset the engine light and send me on my way until an actual problem occured, and then leave the vehicle for more detailed checking. Each time the problem occured at highway speeds and usually in heavy traffic on I-95...a dangerous time and place for engine problems to occur. Please note that every problem we've had with this vehicle has always been with cylinder #3 "misfiring". is there a problem here?
I bought my car from 440 Dodge in Jersey City NJ, I had Mopar Insurance for repairs. I bought it back twice for transmission purposes, Dealer did change a somewhat sensor to change shifting on trans at no charge cause I was covered but know it's happening again, Not shifting accordingly, gas is burning cause of staying in gears that are not shifting. Trans is not slipping but I'm having the same problem on shifting and will stay stuck on same gear and car will keep accelerating wich in some cases l'd have to keep foot on brake, pull over and let system reset. What are my options in this case, Thank You
While driving on the freeway, the engine completely shut off. I lost power steering, power and all electrical power. I stopped then it turned on fine with no issues. Not reproduced. No prior messages or symptoms.
My engine needs to be replace. The dealer says the upper rod has damaged the engine and the engine needs to be replace ($5200). Also, the actuator in the right sliding door had to be replaced.
I've had to have major work done to my engine and transmission. But the electrical problems are never ending. Most of the electric inside of my car hardly works. Our power doors have closed on my kids several times, the car has locked us in while the alarm was going off and we couldn't get out, it's been stuck on and wouldn't turn off, the transmission is constantly slipping, the windows open and close themselves, many times I've come out of the store and the electric sliding door was open when it wasn't left open, locks lock themselves, car alarm goes off while cars in drive and in park, car hesitates to go and I could go on and on. This car is only five years old !!!!
My van is shaking when I stop and stalls out when I stop. It also shifts poorly (jumps when shifting). I took it to medina auto mall who said the transmission needs replaced. It only has 55,000 miles on it. I noticed there is an active recall for power tran on the ones made right before (or after, I can't remember exactly which way it was) my van was made which is very frustrating. I should not have a to replace a transmission on a van I just purchased 2 years ago that I have taken great care of and has low miles on it. I paid 21,000 for this vehicle and it is disturbing that they are telling me the transmission is bad. I have 3 children and it is dangerous to be driving them around in this vehicle. Unfortunately, we are unsure what to do right now as we don't have the funds to put that much money into it. I put a date as to when it last happened but it has happened many times.
I was driving along in motion, an all of a sudden the car just completely shut down. The steering wheel locked up and the brake got tight. Thank god I was on a slow street so I was able to stop the car and put it in park and the car started right back up again. This happened to me once in October and once again a month later in November. In November I was on a regular street in traffic and the car shut down. I was able to put it in park and start it back up again. This is so scary and a safety problem. Thank god I didn't cause an accident.
A D V E R T I S E M E N T S
- Sun City, AZ, USA