Driving down the road and the drivers head rest separated. Is still hinged at bottom but remains separated. Cannot be pushed back together. Consumer stated the following email and attachments for escalated for ticket # 200528: Attaching photos of broken plastic parts inside headrest. Vehicle was being driven down the road when headrest separated and hit driver in the back of the head. No injury's. no accident involved. I think this should be considered defective and replaced or recalled. This headrest is expensive to replace. It broke thru no fault of the owner and should not have broken due to age or abuse. The vehicle has 10K miles even though it is out of the 3 year warranty. It really is owned and driven by an 84 year old woman to church and walmart. It is not abused. It looks like it came off the showroom floor.

- Arkadelphia, AR, USA

Drivers side headrest deployed while driving at 50 mph on highway 64 in Florida strikeing me in the back of the head. It hit me very hard and caused great confusion until I figured out what happened

- Frostproof, FL, USA

I reported issues with my transmission when the vehicle had 19212 miles on it. The problem reported has been hard shifting and hard down shift at stops. Problems occur in city driving conditions. Recently, now at 49100 miles, 2nd gear isn't kicking in. Dangerous in heavy traffic when rush hour traffic has the tendency to come to a stop and then go but if the vehicle doesn't shift to second gear. I need to pull over and shut the vehicle down and turn it back on and hope it will temporary fix. The service department at my dealership said I needed and oil change (recommended is 60K for transmission). I went ahead and paid for this service but the problem still exist in 2nd gear not shifting in. The dealer service advisor said my vehicle needs to re-learn my driving conditions. I'm weary about the advisors explanation and will find that at 60K powertrain warranty expiration. The service department will diagnose the problem at my cost. As it has occurred with my window motor/regulator. I reported a distinct noise when operating the windows at the same mileage noted above. No problems found. Today my vehicle is in the shop for the same problem but it's out of warranty and I will be receiving a call with the cost to repair it.

- San Antonio, TX, USA

First reported my transmission concern at 19212 miles with the dealership service department. Hard shifting and slipped downshift at stops. At 49100 miles the 2nd gear isn't shifting in and requires for me to stop, pull over and start the vehicle again. The service advisor recommended a transmission oil change. But I continue to have a shifting problem and the advisor claims my vehicle needs to re-learn my driving habits. It concerns me to have this as an explanation when there is only 1 yerra/60K left on my powertrain warranty. In addition with 19212 miles I reported my drivers side window making an unusual noise. Dealership service department said no problems existed. At 49100 miles my drivers side window is completely unserviceable and now I'm told I will get a call with repair cost.

- San Antonio, TX, USA

I purchased subject vehicle from car max in Sep/Oct 2018 and was told there was a recall on the windshield due to defect glue being used for installation. I brought the vehicle to premier Chrysler dealership in new orleans, al who kept the vehicle for a month without making the repair saying that a needed part was on backorder. I made a complaint with Chrysler corporation about two months ago as the dealership still has not contacted me to return the vehicle for the repair. They too indicated that the installation kit is on back order. It is nearly 6 months with no word, followup anything from the dealership. All this waiting on an installation kit. Their are windshield repair places that can repair a windshield in a matter of minutes why can't the dealership?

- New Orleans, LA, USA

Automatic sliding door engaged and trapped arm of child requiring 2 adults to forcefully open. Child trapped for more than 1 minute.

- House Springs, MO, USA

The locks on 3 of the doors quit working. The right side sliding door was stuck on unlock, not able to lock the door. The left sliding door is stuck on lock, cannot open the door. The front passenger door, needs to be unlocked 3 times before it releases.

- El Cajon, CA, USA

Vehicle is only 3 years old and started making a constant clicking noise that would speed up with the speed of the car in addition to that the RPM shoots up butvehicle struggles to speed up, took it in to get looked at, the engine and transmission are going out and is going to cost more to fix than the car is worth. Also the air bag in the passenger head rest exploded earlier in the year while the vehicle was moving and was not in an accident, and the back passenger door will mechanically open but not shut. This vehicle has had an excessive amount of problems for only being 3 years old.

- Johnston, IA, USA

While driving on highway (approx 70 mph), right front Michelin defender tire sidewall blew out destroying tires and almost causing crash, but pushing car into ditch on side of road. These tires were a year and a half old and had approximately 30,000 miles on them.

- Oklahoma City, OK, USA

Blind spot detection sensor issues. Dashboard error message states "service blind spot system". the issue is the blind spot warning signal constantly comes on with chime although their are no vehicles around the van. Issue occurs when stationary, in motion no matter where driveway, city street or highway.

- Oxford, MI, USA

Engine hesitates and transmission jerks upon accelerating and at times during normal highway and /or stop and go traffic. Complained to dealership where car was purchased twice (locates on route 60 brandon fl) and response was no issues encountered. Mind you manufacturer warranty is about to expire.

- Riverview, FL, USA

Noise coming from engine every time I go over 55 speed, also noise from windshield as if there is air coming into the car. Noise from speakers as the car speeds

- Concord, CA, USA